We had a very pleasant two night stay here. We have a family of four so the two double beds worked well. The beds were clean and quite comfortable. The shower was really clean and the room smelled nice. There is an indoor pool but we didn’t use it. The hot breakfast was good. It was a typical continental breakfast with powdered eggs, biscuits, sausage, bacon, etc. There was plenty of variety for the kids with cereal, muffins, fruit and waffles. The staff was courteous. We had an issue with a room credit that was supposed to go back on the card. After I got home it was still pending so I called. The guy was super helpful and took care of the situation with a great attitude. I’d recommend to anyone.
Heather K.
Classificação do local: 1 DeSoto, TX
I have stayed here three times and worse hotel ever. Thanksgiving eve I made four phone calls to the front desk 12 am, 1am, 130am 3am… for a big group that was on my floor. children were running all through the night in the hall way. Parents and children had not care for other paying guests. Front desk was called and no action was taken. The guests were sitting in the hallway with music playing from their IPAD dancing in the hallway. Several calls to the front desk the young lady acted as if I was bothering her hissing and sounding annoyed. Told me the cops were called but I watched from my peep hole no one came. If there was a way I could post the pic I took of with my ipad on here I would post it. I opened my door in the morning hearing several bangs and I found a young grown man leaned up against my door playing with a toddler. Yes folks, his back was on my door. I asked him if he was really serious to be on my door doing that. He got up and left. This hotel management have no respect to guests, I did not even attempt to try the complimentary breakfast because you can guess how the guests would just make a mess of that help yourself style breakfast. Just a bad stay. I guess once they get your money too bad. I had the worst stay ever. No apologies, No compensation.
Milton F.
Classificação do local: 2 Fort Lauderdale, FL
You wake up after traveling late and expect breakfast on the weekend to be available until at least 10 am. Not so and they would not even try for customer service points by unlocking the yogurt case so we could at least enjoy some type of breakfast here. A straight faced almost get lost look was all we got… or should I say a Large the look. Will not be back.
Jim T.
Classificação do local: 4 Abilene, TX
Nice property clean and welcoming. Hard wire internet was awesome. Nice room. Air Conditioner worked a little but cycled off after 2 minutes. We reported the faulty air conditioner to the desk at departure. We called the desk when we got back to the room, but they have no maintenance on site.
Michael S.
Classificação do local: 5 Sour Lake, TX
My father died in 2011 and was buried in Longview. We live 4 hours away and come to visit his grave twice a year. We have stayed at this hotel every visit since 2011 and have never had a problem. It’s a typical hotel with an average breakfast bar in the mornings. We have never been treated bad and have never found it to be any dirtier than any other middle class hotel. The pool area is indoors and the kids love to swim. We have come as a large family each year and get 3 – 5 rooms each visit. They graciously give us the bereavement rate each time we visit because we come to Longview solely to visit a gravesite. I have seen a couple of negative views on Unilocal but have never experienced anything stated by others in the many times we have stayed here.
Allison j.
Classificação do local: 5 Austin, TX
If you’ve got to stay somewhere in Longview, id say this is as good as it gets. Pretty typical, but clean and free breakfast! Whoo hoo! Texas waffles! The lady at the front desk was so so nice. Actually, everyone I encountered there was super friendly and helpful. Do it!
Linny H.
Classificação do local: 3 Los Angeles, CA
The room I checked into is clean and fairly comfortable. They offer an indoor pool which I like to try. The breakfast is decent with hot items such Texas-shaped waffles, biscuits & gravy, and circle-shaped eggs & bacon. It’s a little pricey for the area it’s in. So it’s good enough when you need to rest after a long drive.