If I could give 0 stars, I would. My husband gifted me with a $ 150 gift certificate for Christmas, and they refused to redeem it. When I scheduled my original appointment, the spa called to inform me(unapologetically) that they had double-booked and could I reschedule. I was going out of town, so I decided to call back later. Unfortunately, I didn’t check my gift certificate for an expiration date(because why should our money expire???). Anyway, when I noticed this, I called to ask if they would honor the expired gift card, but they refused. In my opinion, this is the same as stealing $ 150 out of my pocket. They were rude and unapologetic. Again. Enough said.