Longmont Dairy Farm

The Milk is Delicious and delivery is always on time. The website is easy to navigate. Changing my order or putting on hold is easy and convenient.

The product is good, but the damn truck wakes up the whole neighborhood, including me just after midnight every week. How about taking the thing to a muffler shop? Also, I don’t really want to leave the milk on the doorstep for 7 hours, especially when its warm out, so I have to get out of bed to unload the box. Just not worth it anymore.

Ok, so I’m only one delivery in, but I have to say, Great Job! Good quality dairy products and a couple of nice add ons, as well. Sure, it would be great if they offered organic. It’s delivered before I leave for work so it goes right inside…

Holy Moly! I’ve never experienced such great customer service. I’ve been a customer of Longmont Dairy for many years now, and I am still surprised at how great they treat their customers. One time, my order wasn’t quite right. Longmont Dairy came the same day to fix it, and then left me with delicious cookies as an apology. More recently, I was trying to hunt down the 2015 eggnog bottle. I collect them, and I somehow forgot to save one from 2015. Wonderful Amy at Longmont Dairy found me one! The team at Longmont Dairy goes above and beyond to make their customers happy.
I’d also like to note that I tried out one of their competitors before discovering Longmont Dairy. I won’t mention names, because that’s not nice. But I will say that I like the glass bottles from Longmont Dairy so much better than the plastic from the competitors. Also, the staff at Longmont Dairy is always kind and respectful on the phone. I cannot say the same for the other guys.
I am proud to serve my girls Longmont Dairy’s products. They have a little something for everyone. I hope these guys are around forever, because I plan to be a customer forever.

I am thrilled to write this review for an amazing company! Austin, my area sales rep, is knowledgeable and considerate in every way. He drove down and gave me some delicious samples of what is honestly the freshest, tastiest milk that I have had since childhood, when I drank it fresh off the farm. I am their newest customer, and I hope to be their most loyal and vocal customer for many years to come! I have to say that their customer service has been the most responsive and caring group of people I have had the pleasure of dealing with in a long time. I am blown away by the individualized attention and the rapid response to my concerns. Thank you so much, Longmont Dairy!

These guys deliver on time every week. I personally hate milk but my kids and wife drink it, I don’t have go to the store and they say it tastes better than store milk. Win-​win.

We’ve been customers of Longmont Dairy Farm for a few years now and couldn’t be happier. We were previously customers of Royal Crest. They were find, but Longmont Dairy is a step above. The three primary reasons are taste, freshness, and packaging. First, the taste is just tough to beat. The milk has a creamier, richer taste and «mouth feel» than any competitor and certainly than the grocery store milk. My family is completely hooked and drinking other milk is just a letdown after drinking this. The freshness is pretty unreal, too. Having the milk delivered one day after milking means that, when stored properly, it can last a really long time in your fridge. We typically consume it within 21 days, but if stored in a pretty cold fridge just above 32 degrees, we’ve had it last four weeks with absolutely no signs of spoilage. That’s fresh! Finally, I like the packaging. My biggest hesitate with Royal Crest was the plastic bottles and knowing they likely heat them to about 200 degrees to clean and sanitize them. Repeated heating and cooling makes me nervous about phthalates and other potential chemicals released from RC’s plastic bottles. No such worry with glass. It is non-​leaching, easy to grip, and calms my inner freak-​out.
Lastly, I’ve seen several posts addressing the customer service. We’ve had three interactions with customer service over the years and have found them to be pleasant and professional. The first two were address changes when we moved, which was pretty easily accomplished. The third was that one of the bottles we received had a small crack in the middle of the bottle. Not being sure if any glass was missing and in the milk, I dumped the milk and contacted customer service, and they promptly credited us the cost of the bottle. I couldn’t really ask for better service.
I nearly forgot to add that their eggnog is absolutely fantastic. Personally, I’m not a huge fan of the cinnamon eggnog, but the traditional one is spot on perfect. Not too strong or overpowering, but rich and creamy and satisfying. Reminds me of the eggnog I had growing up, before the store brands were filled with corn syrup and artificial thickeners I can’t pronounce…

Longmont Dairy has incredible tasting milk! You can taste the difference over store bought milk, even the organic kind. It’s delivered every week in glass bottles that they pick up the next week to reuse, so less waste and no plastic taste.
The customer service is incredible as well! One very hot day this past summer we accidentally forgot our milk in the cooler all day, and they brought us replacement milk the next day at no extra charge! Even though it was our fault, they said they always want their customers to be satisfied with their products! This is a wonderful company with wonderful tasting products!

Bigoted delivery policies.
I live in a town bordering Longmont where about 50% of the households live in prefabricated housing. Of that 50%, about 30% are technically mobile homes, which was the only prefabricated housing available when the development sprang to life, probably in the late ‘60s and early ‘70s. Mind you, this is not a trailer park. These are single-​family, owner-​occupied, deeded properties, and most homes have permanent structures attached to them as they’ve been expanded over the years. Most have mature landscaping that is well-​kept. A large percentage of properties in this part of town have had the mobile homes removed and regular houses have been built on the lots. Regardless, I was told we could not get their milk delivered to us because they «don’t deliver to trailer parks.»
I understand they don’t deliver to apartment complexes, either. But they didn’t ask on their order form if people rent, so I guess if you rent a brick house you can get milk. But if you own a home made of metal — or even if your brick house is in a part of town where some of your neighbors’ homes are made of metal — Longmont Dairy won’t deliver to you. You are trailer trash to them and not worthy of their precious product.
It’s too bad because their milk is good. And I really wanted to support a local, organic agribusiness. But they have decided to snub my town based solely on housing construction type, not on actual demographics. This is clearly an arbitrary, discriminatory practice by a company I will now boycott. And I’ll encourage others to boycott them as well.

We have been a customer of Longmont Dairy for 16 years. Our family can’t live without it. On the rare occasion that we run out and purchase from the grocery store we find ourselves very disappointed. Longmont Dairy has the best milk around. And they make it really easy if our weekly order needs to be adjusted. We love Longmont Dairy.
Jill

Do yourself a favor and get milk delivered to your home. Nothing you buy at the grocery store will compare to fresh milk. You will quickly become a milk snob and be able to tell the difference between store bought and fresh milk, even the pricy organic versions can’t compare. Longmont Dairy also had excellent customer service. I have nothing but praise.

Longmont Dairy has provided excellent service. Milk was delivered no matter how bad the weather was and it always tasted fresh. Excellent product and service.

Simply put … Excellent product. Super poor customer service. The «girl» everyone encounters is truly something else. I bet the only reason she is employed there is she HAS to be a family member or some other form of blackmail. Don’t expect any help for these guys. Getting my milk from Sprouts now which is a Royal Crest product.

We have been using them since November 2014 and we have had nothing but great experiences. Great customer service and quality milk. My kids LOVE the chocolate and strawberry milk. The Cinnamon eggnog is simply amazing!

Customer Service is horrible!!! You better hope there is no mistakes on your account, because the customer service lady (and I’m using that term loosely), Amy, will argue with you about it! Honestly, their products aren’t that great and most can be purchased at the local grocery store for less money. I am a brand new customer and my account was not set up correctly and «Amy» acted as if I was lying to her! Will never use this company again.

Not sure what others have experienced with their customer service but I’ve found it outstanding. Just called today to switch an order, no problem and very friendly. I suspect there are some people who you can’t please.
Milk is delicious, glass bottles and old school delivery… no complaints.

Awful!!! After canceling my service in August, I’m still receiving charges from this company. It is November now, can’t believe it! AVOID!!!
Do not trust the reviews here on Unilocal,mine has been taking down several times. It is all a scam job.
Here is my previous review: from 8÷17÷14
Good milk, but the customer service ruins it all for us. After 3 years with this company, we learned to avoid calling them. The lady on the phone is plain rude and «thank you» for your business is not part of their vocabulary. We got problems with milk been left on the porch with no ice for the whole night. They delivered every week, even though we requested every other week and ended up with a fridge full of milk for weeks. We moved to a new home and emailed them our new address to redirect our service, never got an answer. We finally cancelled today with another unpleasant phone call.
We will go to Whole Foods and get our milk in a glass when we need it, without the pain of dealing with Longmont Dairy or the extra delivery fees.

Holy awesome milk, folks! They say that your milk will be delivered within 48 hours of… milking. And I think you can definitely tell.
Plus, you’re using glass bottles and that’s just awesome. As a side note, we used Royal Crest for years, and I personally think this is a better product.

Very friendly service, fresh product, I’m a fan! I submitted information online on Monday afternoon, was contacted on Tuesday morning. The customer service is outstanding. I set up home delivery and auto-​pay, and it was super easy. The delivery was there when I woke up this morning.
Milk and cream and juice — all in reusable glass jars. Eco-​friendly and sustainable containers and product. Highly recommend!

We have been customers for their home delivery milk for almost 3 years now; we used to use Royal Crest but these guys are the absolute best!
I love supporting a local company and getting milk that is healthy for my family, especially my young children. This milk tastes better than store bought milk, and is produced without added hormones. You really can taste the difference and it more than justifies the small premium you’ll pay on the price for the taste, quality and convenience of home delivery. I never have to worry about running out of milk or late night trips to the grocery store.
We also get Eggland’s best brown eggs delivered as well as occasionally lemonade, orange juice, chocolate milk and apple juice; when we get those is totally depending on our mood and preferences for the week since they make changing standing orders so simple. And skipping orders is never an issue too!
Their customer service is easy to deal with, the billing is convenient, and I really have nothing negative to say about them.
So, if Longmont Dairy shows up at your door offering a taste of their milk do yourself a favor and invite them in! Your family, and your body, will thank you!