Booth Motors LLC

Went with the full intention of buying a truck I saw on there website, when I got there, I was treated respectfully and professionally. The pictures did the vehicle justice and was not met with any surprises that weren’t pictured. All the sales staff was very laid back and not pushy at all, there waiting room and offices were very nice and test driving and negotiations went painlessly. About to buy my second truck from them and would have no reservations on buying my third vehicle from them!

Had a 40 minute drive up from Englewood only to wait an hour to be rejected on something I didn’t intend to come into for. I saw that these guys were selling a 2008 Lexus IS F for cheaper than most dealerships here in Colorado and I thought, «hey, why not make it into a little trip to see what the car is like?» Now don’t get me wrong, I do look young but I’m old enough to make certain decisions. I got there to inspect the car which was sitting in the front lot. The first thing I noticed was the cleanliness of the car, I’d rate it at a ⁴⁄₁₀. It looked like they just thrashed it around on the highway then immediately put it back into the line up without bothering to give it a quick rinse, I mean the wheels were absolutely covered in brake dust. Then after looking around the car for a good 30 minutes, I went inside to see if I could get a test drive with the car. Ironically, there was absolutely no one to greet/​help out with any of my needs. After another 30 minutes of waiting I ended up going back outside to see if there was any life. I still ended up with no luck. Finally after returning back inside, I was finally greeted by an uninterested employee who I asked to open up the car, which by the way never happened. After that I went back inside to get the car unlocked again, and was approached by another employee who seemed rather uninterested/​annoyed at my presence there to see if I could test drive a car. I ended up filling out a credit application to see if I could even get a loan (on which I was not planning to) to only be turned down without anything being processed or even glanced over. I was then shown out the dealership door and at that point I had lost my patience quite a while ago.
Customer service is a joke at this dealership. They may have nice cars, but there seems to be a reason why they haven’t sold the car I was looking at. I wouldn’t drive 40 minutes again to just be rejected by a stiff upper lip salesman.
If you want to be treated as well as the cleanliness of the cars here for sale, then this is your place. Otherwise if you’re looking for a real dealership in Colorado, save your gas and look elsewhere.