Applebee’s

I ordered dinner from grub hub last night.
Yes, they deliver. But, I knew it was too good to be true.
The food took 2 hours & when I got it, it was so cold & nasty.
The pasta from the 4 cheese Mac & cheese was hard & the sauce was all dried up. I tried to pick up one piece of pasta with a fork & literally the entire pasta came with.
The boneless wings were soo soggy, and the chips for the spinach artichoke dip tasted like pure oil.
I called the restaurant asking for a refund for the pasta because at that time that was the only thing I tried. I spoke to the manager & he was extremely understanding. I wish I got his name.
I would have given this restaurant 0 stars if possible because everything was just horrible. But the manager was so nice & understanding & offered to give me a complete refund. Grub hub contacted me within 5 mins telling me I was eating a full refund.

This place has customer service down packed but their cleanliness and quality is gross.
My husband got the new fire cooked steak the other day and the quality of the steak was the worse he’s ever had.
I just had chicken tacos and there was a thick black hair in the bottom of my plate as I was finishing it up.
Will probably only come for drinks going forward

I’ve been coming to this Applebee’s for years and all I can say is things are going downhill. For the past couple of months I’ve been here I’ve had rude waiters, getting the food cold and getting the food late. A friend and I waited almost an HOUR for our appetizers, and another 45 minutes for our main dish. When you use the little pad to call the waiter over, they never even come to your table. What’s the point of that pad if it’s not gonna help? I don’t know but service here years ago was amazing but this past year was nothing but rude people and cold food.

My boyfriend and I came here a few times because of the close proximity to the movie theater. The 2 entrees for $ 20 combo with an appetizer is so tempting. But, last night I got the 8oz Sirloin in the $ 27 combo, and have been feeling sick ever since. Also, my steak was extremely fatty and split into half — one half was well done and the other was medium rare, I had ordered medium rare.
On top of that, it’s super annoying to have to deal with the iPads. If you even press on a game you’ll be charged $ 2, even if you don’t play it. The service is also slow and unprofessional.
Definitely won’t be going back. I had just been to Dominican Republic for one whole week and ate steaks and everything there, and felt fine. Ate a steak at Applebee’s and now I’m feeling super sick.

So ao disappointed at this place. They did 1% military discount with is offensive to me. And the host had a long line of wait and tons of empty table

I used to love deir deir burger wid ground beef n supper crispy onion but dey hv stopped serving da dish, hv tried deir combo steaks n etc but dint find anything as yummy as deir burger.

It has been a while since I had a meal here. The sudden change whoa. Now having a iPad or w. e on the table to place orders and contact your waitress/​waiter… *GASP*
Giving this please 2 stars! I would give it one but here’s why.
1. When we was seated we sat there with our menus waiting for a glass of water… Or to even find out who was our server.
Ha! (Ipad to call for help) yeah RIGHT.
20mins later after sitting there clueless and thirsty and ready. Still no sever. Finally a someone came seen us sitting there with no help approach us asking were u even help or anything? I explain to her how long we were sitting here 20 – 30 mins now not even a water was given she apologize and help us. until FINALLY our server came and «taken» our order.
Time for the waiting game again. *yawn* food was brought to us after we was sitting in the store total of 65 mins. Not once we was ask by our server if we were okay or needed anything else. Time to use the new fancy iPad again. Pftt
Server came ask for a check she said okay give me one moment. Goes straight to other people asking them if they need anything and went off taking someone else order. 10 mins later finally received our check paid for it.
The person that help us even when she wasn’t our sever is reason why I given this place 2 stars. I even tip her alone because she deserved it.
If your going to make the place more about «customer service» make sure you have to right crew for it. And if your going have a «iPad» for service help and «ordering» make sure it gets done.

I ordered takeout for the lunch combo. I ordered the 4 cheese Mac and cheese with honey pepper chicken tenders and specifically stated I wanted no bacon. I do not eat pork for religious reasons. After picking up my order and eating the food I notice bits of bacon still in the Mac and cheese. Not to mention 4 measly pieces of chicken… I had to pick out the pieces of bacon and put them to the side because I didn’t have the time to walk back there and complain. I then call and the host to mention what happened, and she states it’s probably because the Mac and cheese was pre-​made with the bacon. Well that would’ve been nice to know before I actually placed the order and stated no bacon… Safe to say I won’t be ordering from there again

My review is only for the bar since I have never actually sat down at a table here and ate.
I love the bar, plenty of seats and they always have great deals during the week.
Every time I been here its being during the week to grab a few drinks and have appetizers.
The drinks are decent and I like the wings.
The bartenders are usually pleasant and get your order in a moderate time.

Came here with the family on a night out and was greeted in the front by the nice hostess Daniela. She sat us and I asked her if she knew anything good to eat which she recommended that I eat the enchiladas meal which was very tasty. Our waiter I didn’t catch his name but was very nice he didn’t have a name tag so don’t know who to thank. But he got our orders in and out fast even though this place was crazy busy today he was very respectful and kind this Applebee’s is starting to lighten up in there I will definitely be coming again when im in the area keep up the good work guys :) !!

Loyal customer but stopped coming here due to constantly rotating faces. I used to come here when narmin and Christine use to be behind the bar. Haven’t seen them in months and the new faces are very unprofessional and can not make drinks. Very disappointing to know the neighbor bar and grill has gone down hill.
Ps… bartender Kaitlyn today was very rude and two face. Would pretend to be nice in your face and talk about customers with friends who posed like customers.

This was a quality visit. Usually I would have given 4 stars for the wait that I had, but then I found out this poor girl had 9 tables at once. We weren’t lacking anything, our party enjoyed a great evening of conversation and the food was delicious.
I had the clubhouse grille and my wife the salmon dish and I was floored with the sauces and toppings on the sandwich. It truly was delicious. We also got the Kobe style meatballs, the honey bbq boneless wings and the sweet potato fries. I’d go back just for the sweet potato fries. They were incredible!
The crew checked on us several times and ensured we were enjoying our evening. We saw literally 8 birthday celebrations and Applebee’s does it right for the people celebrating their birthdays. A very good experience overall from a team that did a very good job.

By far the fastest service I’ve ever received at Applebee’s. Food came quick as in five minutes quick. I had the Whisky shot chicken with shrimp, it was salty and those cheddar jalapeño mash potatoes, lacked jalapenos, it tasted like cheesy mash potatoes. The waitress did not refilled our glasses with water, but I won’t hold that against her, she was busting lots of tables. So far so good, and a three from a non fan of this restaurant chain says a lot.

It’s been at least 3 years since I been to Applebee’s due to the lack of value with my past experiences. I decided to go Saturday around midnight with a few friends. WORST IDEA EVER! You might as well go to McDonald’s.
1^st red flag: my server brings appetizers over and sets the food on the dirty table. How can you not even clean the sauce and sticky shit when the last group leaves after their meal??? It’s a no brainer.
2^nd red flag: our food arrives and we had to wait for silverware.
3^rd red flag: I ordered 7 Oz steak with 2 sides. Asked for med rare. Steam broccoli was over cooked and soggy. Red potatoes had no flavor. Steak was cooked terribly, as it looked like raw pork shoulder with a few grill marks. I could of done better with a George Forman grill.
The only reason I gave 2 stars and not 1 is because my draft Stella beer was fine and the server chick was nice although you can clearly tell this is one of her 1^st server jobs.
Come here for drinks at the bar but if your hungry, save your money and go to UNO across the street.

I came here with some friends on a Tuesday night after watching a movie at the UA Kaufman. It was just up the block and wheelchair accessible, otherwise I wouldn’t have endorsed this trip. Despite the sparsely occupied restaurant, wait service was inconsistent. My friend and I ordered a blackberry sangria ($ 9.99) while I agonized over the entrée. My sangria was so sweet it made me thirsty. If there was any alcohol in it I couldn’t tell and it didn’t taste like blackberry at-​all. My friend told me that my sangria was downright flavorful compared to whatever water-​down beverage they brought him.
Eating at a chain can be tricky. Despite featuring every type of dish under the sun, most of them aren’t really palatable. You can usually count on the rubs being so salty they dry out the meat, the protein being inferior, minuscule and overcooked, and the glazes being candy-​sweet. At least the menu listed dishes’ calorie counts, so I could see how fattening that salad really is. I saw the $ 10 dishes, but I was afraid to try them because of the reasons listed above.
Finally, I just had to order something; I decided upon the hand-​battered fish and chips. Most restaurants can usually provide a reliable deep-​fried item. And I was right. The waitress forgot my tartar sauce, but the batter was flavorful enough that I didn’t miss it. The fish seemed freshly battered, not something Gorton’s Fisherman dragged out of the freezer. Still, I was shocked when the bill came back with a $ 17 price tag for it. I’m even more shocked that the price for this at the 42^nd Street location is $ 20. For a few pieces of fried fish, french fries and a tablespoon of coleslaw? That’s upscale dining prices. I didn’t have to suck it up at an Applebees to pay that.
If distance wasn’t a constraint I would have suggested we head over to Mighty Balls or Arepas for cheaper, tastier options.

Came here for a quick dinner with friends after a Museum of Moving Image visit. Saw they were offering some of their new dishes for 10.00 as a holiday menu so tried the 7oz Grilled Onion Sirloin with Stout gravy. Ordered it medium rare and as a previous review said it was more seared on outside but pretty bloody on inside, this is not a problem for me as I like my steak rare but if you dont I would advise getting it Medium. The steak itself was a bit veiny but I mean its a 10 buck steak at Applebees not Lugers so… the sauce was actually pretty good and it came with really good crispy red potatoes that were dusted with seasoning, some unnecessary sun dried tomatoes and one huge freaking piece of onion. For dessert I got the churro smores which was a plate of crunchy, warm churros and a little bowl of warm chocolate sauce with toasted Marshmellows on top. Pretty good but my sweater was cinnamon sugar dusted.
The service was a tad slow, our waitress was nice but she was often hard to find and they brought our entrees without knives and we had to fag her down for that and again when my friend needed a pepsi refill which was worse as I had to listen to him dramatically act ike he was on the Sahara!
They also have a tablet on the table which you can order desserts and drinks, pay bill with CC or flag down waitstaff (doesnt speed that up, you just have to look at a mocking blinking light) but heres the problem with it, it offers a trivia game on there, now lets face it you see the trivia game and youre gonna play it. Well I dont know if there is a warning or if my friends just grabbed it without reading but after playing a few trivia games (which btw repeat questions!) we put it down and noticed a 1.99 charge on the bill for the game! This is like charging kids for doing the maze on the placemat in IHOP! I wonder how many other fools like us get caught in this trap. I mean its 2 bucks so we didnt argue but still! Maybe if the games were better… ah grumpy old man wave!

I used to come here a lot but stopped due to bad service and food. I always go to the Queens Center Mall location. The décor is changed, and I didn’t like it. The seats are all high, and you can see everyone eating. i liked how this place looked before. It gave some privacy to people when eating a bit secluded. This place looks like a food court now! Tables everywhere!
Again, I was disappointed. We ordered the two for twenty. Our boneless wings were not fresh at all. They weren’t tender either. They tasted reheated and not like the Applebee’s quality I usually have.
The ribs were horrible! Usually, at every Applebee’s location, the ribs are cooked in the sauce. At this one, the ribs were hard, but, and had sauce THROWN ON TOP of them! That’s something I’ve never seen before. I sent the food back, and the waiter owned up to the ribs looking different. She said that our ribs would be fresh again, but she comes back with the same ones! How can I tell? I can tell because of my own bite-​mark from my ribs before! They just reheated our ribs in the sauce! And they tasted cold now. We just sighed and had no choice but to eat our re heated ribs.
This location is HORRIBLE! Go to the QCM one! They actually give big generous portions of food, and it actually tastes great!

Horrible service ever.
I went there for watching Mets world series. But i went out right away.
Because there’s lots of high table area to watch big screen tv. But they didn’t give us and didn’t give us a proper reason.
Horrible terrible. Sucks

I only come here for my Margaritas, which are always made so well. The only good thing about this Applebee’s is that the bartenders are really nice. I personally don’t recommend having a meal here. The dishes are awful and the food always looks like splattered school lunch. I love pastas, so I thought the pasta would be alright here. I was wrong. The pasta is always over cooked and dry. I was never able to finish my dish because it always sucked. Then again, what can you expect?
But anyways, if your trying to get a quick detox, then eat up! My boyfriend learned to never eat a salad from places like this. One of my friends got food poisoning from eating here as well. Therefore, I’ll just stick to the bar and eat else where before or after.

I like this Applebee’s. I find the staff welcoming and easy going. We got our seats pretty quickly considering it was a Friday evening.
Location wise it helps to be close to the Kaufman Astoria movie theater! A great way to spend your Friday evening with friends, family even bring your date here. Decorated with pictures of movie stars, it adds more fun and more conversational pieces. Not a boring place.
When you order here you can get discounted movie passes to the Kaufman movie theatre! What a treat and brings in more business.
Go to the back of the menu. You find some of the better deals like blacken tilapia.
Take advantage of the happy hour menu.
The food tastes pretty good. Pretty much the standard menu you find at a regular Applebee’s. The prices look decent. I usually order the unsweetened ice tea. Something I look forward to.