The Cake Designer

I am not usually one to write negative reviews, but my ultimate experience with this cake vendor ruined a big part of my wedding reception. When I first met Parul Patel, I was very excited for her to make a unique cupcake tower. She absolutely convinced me on the idea that I would have an amazing tower – delicious cupcakes with a beautiful setup with crystals that would make people go «Wow!»
When my wedding day arrived, Parul showed up FOUR hours later than we agreed upon. My family and friends frantically tried to get in touch with her from the start of the cocktail hour, but after the initial reply that she was «stuck in traffic» she stopped answering calls altogether and kept everyone in the dark. We had to have my wedding venue put together a last minute cake (which we now have a balance for) because I didn’t want to risk not having a cake cutting ceremony in case Parul did not show.
When Parul finally arrived (at 9:30pm), she claimed she got pulled over. The whole incident created a scene which was embarrassing and upsetting to my family and friends. While she did put together the cupcake tower, it was different from what she promised (and not in a good way) and the tower itself was very unsturdy.
What’s worse is that she assured me several times that she would be on time (early if anything) and it would only require 30 minutes to assemble the tower. I understand emergency situations arise and there is nothing one can do about it, but she was very unprofessional by not informing anyone of the situation. To this day, I have not heard from her after my wedding despite attempts at e-​mailing, texting and calling. I imagine she might be embarrassed by her actions, but she owes us money that I owe to the wedding venue.
After months and months of stress from wedding planning, all you want to do is celebrate. Luckily my wedding was pretty seamless other than this. I didn’t get to try the cupcakes on my wedding day but I have heard they were dry and not very tasty… after all that.
I do not recommend.