Waste Management

We were happy users of the Bagster, but not so much anymore. The pick up price increased from $ 99 when they first began, to $ 179 now ($ 313 for two). In addition, when you schedule a pick-​up there is a 3-​day window — and during those three days, the Bagster is a magnet for trash-​pickers who rummage through them spreading out the debris. These are soft-​sided bags, so once folks pull things out, the sides no longer keep anything in. Literally, we’ve picked up the same trash 5 – 6 times after putting it in the Bagster, double bagged in contractor-​weight bags, every time. I’ve probably spent $ 30 on heavy weight trash bags alone. This will be our last Bagster use.

I’d rather not give them any stars. We purchased a Bagster plastic dumpster in order to have WM haul away roofing debris. We arranged with our neighbor apartment building to have WM pick up from their drive way. WM would not schedule a single day for pickup nor would they drive down the driveway to pick up. They wanted the driveway to the apartments completely blocked for 3 days! Cancel the pickup & called them back 3 years later for a pickup of the same Bagster at a different property. This time they want us to block off 2 parking spaces of street parking in a parking impacted neighborhood for 3 days! They will not refund us for the bag purchased because we bought it at Lowes and Lowes (wisely) does not sell them anymore. What a waste. Guess we have a large weirdly shaped tarp because it sure is usless as a dumpster. Their spacial clearance requirements (18’x14’) & time requirements (3 days) render this product useless for most urban areas. Live in the country? Maybe it might work. 2 thumbs down.

When Waste Management failed to pick up our street’s garbage on Monday, I called Tuesday and was told it would be picked up. Not. Wednesday same story. Thursday morning same empty promise. Then I called again late Thursday afternoon and Ramona in the Commerce Office said she would call me back before the end of the day. She kept her word and the truck came at five o’clock to service the street. Thanks Ramona!