Vons

Love to hate this location. I typically come around ⁵³⁰⁄₆₃₀ pm because I am in school all day. Long lines and no self check out. This location is smaller than the Von’s off of Atlantic and Broadway (with in downtown lb). Stuff at points can be friendly. Convened to me since I live down the hill.

I went in to purchase some flowers and balloons for my nieces birthday. The guy at the flower shop was so nice and helpful. He took the time to make some simple flowers look like a beautiful bouquet.

Vons grocery store located in Long Beach good place to get your groceries great deals sales on everything weekly sales and daily sales come out here every all is full of something that you need the sodas and bread salads fruits and vegetables and meat department the great department the restroom is kind of yo yo so so there is a Starbucks located inside so yeah check it out

Boy, has this Vons gone downhill. The list of items is long and growing longer. Expired items in seafood area, expired items in condiments area, cursing stockers, items advertised in bakery but not available, no rain check offered multiple times. Grape bags left open where they then literally roll into canned food aisle causing nasty trip and fall (they said this was due to weights and measures suits) freezers knowingly left to leak with water everywhere, lights burned out in while deli area, older Envy apples sold that are very pricey and literally shriveling with age, produce stocker cutting and trimming and leaving veggie refuse in unsafe wet piles everywhere, employees discussing customers right in front of other customers, bagger taking his time with my order while he pauses several times to gossip with another employee. Prices on tags not reflected on ring up, causing me several trips to get refunds. What haven’t I caught and been overcharged for???
This is not my Vons! I used to love this store! What happened? I’m guessing change in upper management and it’s just trickled down from there. Calls the their 800 number go nowhere… Things have only worsened. Too bad for me since that only leaves Ralph’s…Big Drag!!!

Clean store, okay prices, but Jewel and the fellow cashiers are absolutely rude. They talk amongst themselves and they do NOT show any care or anything. I have be frequenting this Von’s location for more than 4 months now. I have witnessed Jewel, on more than one occasion, disregard any courtesy from fellow customers. She talks about store gossip and completely ignores you.
Unfortunately, I will frequent this store, but I almost would switch to Ralph’s if they had the quality products that I need.

It is really hit or miss on whether people are going to be nice to you or even acknowledge you’re in the store. I won’t even bother writing names because I’ve yet to come across someone nice.
The check out lines are where you can expect to feel the most invisible. The workers will talk amongst each other but don’t expect a word to you until it’s time to hear your total.
I have also come to the Starbucks daily for over 3 months. Half of the employees (including the manager) have yet to even look me in the eye or smile. Not once.
It is such a shame that it is the most convenient location for me.
I was a regular at another location before I moved to Long Beach and I actually REALLY miss my old baristas.
One employee told me that she hates the usual attitude she gets from other customers and told me that my boyfriend and I are «nicer than they assumed we would be.» Yeah, I guess you can’t get to know someone if you don’t even make eye contact with them.
It is not even like anything will be done about it either considering the management teams are seemingly the same way.
One star for Von’s and their Starbucks.

The cashier Harry made no eye contact as he rung me up and recklessly tossed my groceries onto the bagging area. He was a tad rude to the girl ahead of me as well. I get that sometimes people have off days and whatnot but that’s a personal problem and not work related. Get it together Harry. You’ve been there since 1988. I believe that was the year on your name tag.

The reviews for this vons are so mixed it seems like the only people reviewing it are the ones who had a great experience and want to share or the ones that had the worse experience of their life and are out for revenge haha.
I’ve read all the reviews and I feel like for the first time reviewing on Unilocal this is more like an Internet forum of nonsense than actual reviews for a store. With that said, it appears with the whole consensus of reviews that nothing has really changed.
Long Beach is a young town, they have a nationally known university right down the block and with that comes a lot of young kids who are gonna be working at the vons, buying food from the vons, and holding up lines there as well.
However, that still doesn’t excuse the well over what appears to be 8 years of consistently bad service from this pavilion that you see from all the Unilocalers reviewing. My best bet would be to say either deal with it or find another place because I doubt it’s going to change. Groceries stores have a high turn over and their pool of people to choose from are young college kids who need a few bucks before they go to class. I doubt that will change anytime soon unless of course the college shuts down.
Nonetheless, I’ve been coming here for years on and off to get sweet nothings and more recently for the produce since I’ve moved to long beach and this is on the way home from work. I don’t think I’ve had an experience in my mind that would scream bad service like some other reviewers. The last two encounters I’ve had there: (1) I was rebuying Clorox clean up and the cashier was asking about it so we get into this whole story for why I need more clean up and we were both laughing by the end of it. (2) I was buying produce and the cashier was mentioning about how expensive it is and some cheaper prices she had up north.
My biggest suggestion I guess would be to go in the morning before 8 or 9 AM. That’s normally when I go or really late at night I never see crowds there because of that. You might get nicer cashiers then too because they’re not so overwhelmed.
As far as the store itself. The location is phenomenal, it’s right near the traffic circle and on the way to the freeway, depending on which way you go. It has a lot of parking, and a gas station a couple hundred feet away. The place is clean and as long as you make sure you check your fruits and veggies before buying them you should get some good food. Every once in a while I’ll get some bad stuff and that’s kind of unfortunate but I wouldn’t necessarily blame them, they do put out a lot of food but it definitely looks bad on their part spending $ 5 on a thing of fruit that goes bad the next day.
In fairness to the other reviewers though I actually don’t like vons. I don’t agree with their message and I don’t agree with their prices. We live in Southern California there are a ton of Mexican and Korean markets you can go to that are much cheaper. I bought more produce at the Mexican market down the street for $ 26 than going to vons and it costs $ 60 and I get less. But I’ll leave that out of my star rating because it’s more politics than anything.
In the end I don’t come here for the infamous service I come here for the convenient location. Takes more time and energy to get food from stores farther away especially working graveyard shift.

Came here twice recently because they sent me coupons that would make it worth my time and money. The store is old and dated. The aisles are cramped. The check out was awkward both times I had to listen to the workers having side conversations as if I wasn’t there. Not a store I would go to without receiving coupons in the mail.

Well, she’s nothing if not consistent. Good old Olga; always rude, forever lazy. She scanned your merchandise at the wrong price? Oh, well, too bad. Better luck next time. Good customer service to her is arguing with customers, making people feel stupid. Her version of providing excellent customer service is occasionally glancing at a customer with a sneer.

I love this place. Even though there’s a vons literally a quarter mile from my house I drive for about 4 miles just to go this one. Customer service is amazing! Plus the gas station is in the same plaza which is even more amazing! Very clean and an organized store.

My cashier today was Lynette who went above and beyond for me. The yogurt smoothies I wanted were expired and no replacements were available. She displayed excellent customer service by offering other choices at no extra cost. I didn’t find what I wanted but it was really nice to have someone go out of their way for you. This small act will keep me shopping at this Von’s location.

Totally ignored all over this store. Harry at check out didn’t say hello, goodbye, ask if I wanted a bag, tell me my total, nada. Just chatted away about stocks with the bagger. Great service guys.

Worst service I’ve experienced in a long time. The deli section is extremely rude. Wow.

Great location. Alcia in the deli is awesome and very helpful. Shopping is easy when many people in the store are trying to help you find things…

I give two stars for cleanliness.
Service is just plain stupid. No self-​checkouts so you wait in stupid long lines.
I’m sorry but saying «thanks for waiting» doesn’t make waiting ten minutes in line cause Vons, you are to cheap to add another checker or bring in self-​checkouts to improve the wait times.
My roommate and I do everything we can to avoid this store. Every time we give this place another chance. We remember why we again avoid this store.
I think Walmart lines are actually faster.

I have never written a review want to grocery store and I certainly have never checked into grocery store but today was so wonderful I had to.
Every single person was so nice and friendly and helpful everyone was and just such a good mood it was amazing. Thank you so much for getting my day off to the best start ever!

I dislike this Von’s A LOT. There is ALWAYS a long line, every time I come, no matter what time in the day. Also, every time I come I find expired items on their shelves. I have to dig through the very back to find one with a expiration date that is suitable. When their strawberries are on sale, it’s definitely because they’re molding. Be VERY careful when picking out items on sale here. I once was browsing around their strawberries and half of the packages had grey fuzzy strawberries just molding in the package. Gross.
I’ve rarely had good experiences at this Von’s. Came here because it’s close and I was in college and broke. I would much rather go to Trader Joes for my groceries now.

Why bad reviews? Meh. What do people expect from an ordinary grocery store?
I like the options they have here, from international cuisine to the special dietary need (vegan/​vegetarian), gluten free & health-​nut section. Some things are overpriced especially in the produce department (compared to Asian or Mexican supermarkets, by far) but this is why y’all need to do smart shopping!
Get a card, go on
, sign up with your email, and start saving BIG by adding in electronic coupons to load on your card. Offers overlap often with sales already in the store, which means double savings! Also, you get personalized savings on items you have bought in the past and it keeps a record of it to give you great deals. I have gotten a few FREE offers :) Since I purchase a lot of produce, I offen get the «$ 2 off $ 8 in any produce» coupon, other times the «$ 5 off $ 20 total in store «, and when lucky both! Perfect for when I am stocking groceries.
Not so $$ with this method right? Work your way around and learn from my asian ways ~

Great store. I always shop there.
I do have a warning though…
CHECK YOUR RECEIPT!!!
Seriously !!! 5 out of 10 times there is a decrepancy on my receipt where they have over charged me and I’m not talking chump change either. The latest was a week ago. They almost got me for $ 3.82.
CHECK YOUR RECEIPT!!!
They almost got me again for 5.99 when item was on sale for 3.99, but I checked my receipt and ended up getting the item for free. I love free stuff !! Check your receipt !!!