Vons

Do you really need 10 cashiers of which maximum 3 are open? And no self-​scans. Just stood in line for 15 min to pay for 3 items, and it is 10pm. I like that you have a variety of items and I can buy veal any day of the week, but the store is not well organized and things are hard to find. And you regularly sell expired items (links and sausages in my personal experience, more than once.)

Need a Florist this is the place to come! Prices are reasonable. Especially, if you bring in your own vase Feli (florist) will construct your flower arrangement based on your flower pickings from the store. They do such a great job, I always feel compelled to tip but i was told they are not allowed to accept tips. No need to go to the grocery line, you can pay at the counter. It’s a one stop shop! Over the years, I have purchased flower arrangements for various occasions and my experience has been consisent from beginning to end.
Exceptional customer service!

This is the worse-​staffed grocery store around. Every time I’m here there is a huge line and only a small number of checkers working. Get it together, Vons!

Vons good place to go shopping grocery shopping great deals Isles and Isles and Isles deals also there is a Starbucks in here also fresh food cooked by and got me the chicken wings and milk drumettes but good stuff price is a great go bonds

What happened to the deli counter service!!! I’ve been coming here for a long while and always receive excellent service… but what occurred on this last visit (Dec 23, 2015 around 6pm) was simply NOT OK!!! I was rudely corrected… I go out of my way to be extremely patient and nice to all those I encounter… I was asked if I needed help… I kindly responded «not quite yet, but may I let you know when I am?» … no response, I brushed it off thinking he didn’t hear me… Upon deciding what I wanted I kindly informed him that I was ready… I informed him what I wanted and he asked me a question… «how much is what you want?» (Yes in these exact words) Thinking he was having difficulty locating the deli meat I requested I kindly responded… «Oh it’s $ 7.99»… He rudely responded «no I need you to tell me how much do you want… I know how much everything costs here cause I work here!» I laughed it off thinking he was joking but based on his facial expression he most definitely was not! I completely understand that working customer service can be tough at times based on the amount of different personalities that one has to endure… but I promise you I used to work in customer service myself and therefore make sure to be overtly patient, kind, and completely understanding, therefore need someone to make sure they speak to the deli guy (tallest guy there) in this department and assure that if they are having a bad day, that they not take it out on anyone else.
I apologize for not including their name but I made it a point to remember it as it was not a common name, but because I was extremely upset and still had to go on doing my Xmas grocery shopping I completely forgot it in the process… I will tell you however that I’ve encountered this person on several occasions (tallest guy there by far) and while their service wasn’t ever exceptional, never was it uncomfortable… just always a rushed service but completely understood. What occurred this last visit however was simply just not ok. I expect that this matter will be taken care of by speaking to your deli staff otherwise I shall take my business elsewhere.
FYI… I actually wrote this review on the day of my visit but promised not to send it off until a few days after I cooled off and collected my thoughts.

I like this place because they always have broccoli in stock.

It’s really a shame, I remember several years ago when you’d go into this market and met by employees that actually smiled and wanted to help you. When the manager would open up checker stands when lines got long and stand there routing people to lines. Stopped going there years ago and just went back couple times recently, and was amazed that the checker never said a word to me or even looked up at me after a ridiculous wait. I’ve heard so many neighbors say they won’t go there because they get accosted by pan handlers and don’t feel face, both visits I see what they mean. Management, call the cops half a block down the street when panhandlers are planted in or outside the store! I think it’s only a matter of before corporate closes this store because of sales, employees don’t say you don’t know why people won’t shop there anymore.

Store is clean. It’s large so they have fair stock. Nothing else about this store except for the smart geeky male cashier is worth the visit. Management is asleep at the switch. Terrible follow through on anything. This is a team who regularly celebrates getting a C on a report card.
Seriously. If George Dubya himself ran this it would be less of a mute shrug.

This is a huge grocery store. I usually come here after visiting the Farmers Market if there’s additional items needed to complete my grocery shopping.
Inside the Von’s there’s more than just the usual bank (Wells Fargo) and Starbucks, they also have a fast food restaurant and hot food counter offered by Von’s deli.
I always find what I need here

Yall need to hire ! I been living in this neighborhood 7yrs and unless it’s a desperate need i will by pass this store which is right across the street from me! And it’s never fails. Morning, noon, night it’s lines each time! 10 check stands BUT you all only have 2 or 3 open! Get it together, I wish Ralphs was still open! They keep likes open … High Priced store should be able to hire more people..

1. Overpriced
2. Almost always a long wait in line to check out
3. Products on shelf always close to expiration — watch all your dairy purchases! I’ve been burned so many times by buying items and not checking the expiration date prior to purchase. Get home, and the shit expires the next day!
4. Did I mention overpriced?
5. Limited selection/​brands
6. Flowers in the floral dept. have a ⁵⁰⁄₅₀ chance of lasting more than 5 days
7. Hit or miss with pleasant employees
This location is walkable to where I live, but I’m finding it well worth the drive to other grocery stores in the area. I hate shopping here.

Just getting tired of Winco and Walmart –and I am in the area. Produce is at least better here, hands down. Will pay extra for that.

Used the bathroom here on my last visit, and it was an abomination. Which is weird because you need to find an employee to unlock it for you. It was filthy. There was toilet paper and garbage all over. No soap or paper towels. Really really gross. The fixtures are broken, too. If you have to use the bathroom while you’re here, hold it until it get home. Seriously nasty, and definitely not worth the ten minute wait for the clerk.

I only come here for a quick emergency of a need; otherwise, I make the 15 minute drive to Albertsons or Ralphs. Seriously, the long lines, horrible customer service, and lack of items on the shelves that other Vons have but not this one drives me nuts! Or, they don’t replace them at all and you will got months with seeing a blank shelf space because they haven’t ordered it.
VONS if you are reading this, please get more cashiers during peak times. And, have back up cashiers during non-​peak times. I used to work for a grocery store. Train the stockers. Look at all these bad reviews. They are all the same complaint. I don’t know what the issue is here but figure it out! Also, figure what is selling out and replace them faster. Not sure who your purchasing agent is but they need to be on top of it.
The only positive thing I will say about this place is that they FINALLY took down those stupid security rails which did nothing but create havoc among customers!

Wait time for check-​out is ridiculous! They are trying to be cheap with hiring people. Even Walmart knows after 4 people they open up a line. Meat quality is good at some days and worst at most days because they don’t sell a lot so they have old meat.
Product Quality: ³⁄₁₀
Customer Service:5/10
Price: ²⁄₁₀
Satisfaction: ³⁄₁₀
Overall, I don’t blame the employee but the management. Poor food quality, high price, long wait line. Only reason why people go here is because Ralph at Long Beach Blvd closed down.

While waiting to pick up a prescription I was standing by a food display. The sugar free banana bread was past the sell by date and was moldy! Will not be purchasing baked goods from this Vons!!!

Decided to take a walk to Vons because it’s the closest grocery store to us. It was like 11pm.
I feel like this is my new favorite grocery shopping time. It was EMPTY. I’ve never seen this place ever get super full but just the fact that it was empty, it felt so peaceful. No one to look at you while you’re trying to buy food or be in your way when you’re trying to get something off the shelf. Ahh I just love it. 4 stars for that!
They have a pretty good selection of things here. So many ice cream choices and healthy food alternatives.
When there’s a steak sale, come. It’s worth it. We like to think of ourselves as steak connoisseurs. We go near and far for a good cut and this place is a contender. Meat selection on point.

Not worth it. One would think picking up up a few items should not require 10 minutes behind the world’s slowest checker who is assigned to the Express Lane. I see checker#2 tell some poor woman to move to Express. Then I notice the supervisor opened a third lane but no one in Express hears about it. And they have the bagger on supervisors lane with her one customer. Meanwhile slowpoke has 4 – 5 orders backed up in her joke of an Express Lane. I get out of Express and get through checker#2 faster than the poor sole behind me who was kicked out of that lane. Pathetic. Obviously no one in this store gives a rats ass about the checkout service, least of all the supervisor.
I will not be shopping here again. Even 99 cent store is faster.

I shop here often as convenience can rule my days decisions… I want to get a steak and so I hit the meat Dept, I ask if they will cut off the 2oz of fat. They weigh it then start to walk away! I ask what they are doing? Yes it is what you’re thinking! They charge you for that as a whole EVEN if you wanted only a portion of that cut! They have no problem charging you and then returning a portion to be sold again. The Meat Mgr. told me this is corporate level process and procedure. When I mentioned I was now headed to the competition he actually laughed!

It’s OK. I get my hair cut at Supercuts and they have a Wells Fargo ATM inside. I usually just come here for fruit, veggies, nuts and other healthy stuff. They have a decent selection of coconut waters and those Mama Chia drinks (but they run out on occasion).
Oh, I forgot about bacon, steak and booze. Nice wine selection, but not a great stock of whiskeys (Jameson, but no Black Barrel).