US Post Office

This review is NOT for this particular Post Office branch, but since the one I will be referring to doesn’t offer a Unilocal review, thought I’d put it here and hope that someone will see it. I am writing about the Postal Annex at 3019 N. Bellflower Blvd in Long Beach, across from 24 Fitness. This is a HORRIBLE branch. ATTITUDES out their asses. And incompetent. The new mail person we just got after our wonderful mail lady retired (for 20 years, NOT a single problem with Becky) can’t do this job. First off, she is ALWAYS on her cell phone while delivering, so it’s probably no surprise that quite a few times, I’m getting someone else’s mail. Such as yesterday, this letter from a medical office came to me, but the address is 3 MILES away. Was going to go to the Annex and yell at them, but then, this poor person will probably still not get their letter. So, I will take time out of MY day to do THEIR job. Also, WHAT do I have to DO to get this mail person to STOP walking between my cars and threw my yard when I have a sidewalk. Walking through the driveway, between the cars puts her close to my back yard gate, where MY DOGS are! This mail person has already maced a neighbor’s dog because it was laying in it’s own yard but since she likes to walk through everyone’s yards… the dog got it. When calling the Annex to ask to have the mail person told to STOP going through my driveway, I talked to Keyana. This individual SUCKS ASS! ATTITUDE ALL over the place. Rude, condescending, and guess what, not helpful at all as the carrier is STILL walking through my drive way. Mace my dogs and I don’t care if it’s a Federal offense, I will kick your ass!

This might have just been luck… but I found a random number online for this place and the line was picked up in 2 rings. 562−434−5498
Good luck everyone!

Welcome to the Bermuda Triangle of post offices. I’ve had multiple packages disappear here, even though their own computer says it should be there. Here’s how it works: I ring the bell at the dirty window and wait ten minutes for someone to finish their cigarette, then wait another 15 – 30 minutes while they «search» (or possibly watch Maury) only to then tell me to come back tomorrow. Being a sucker, I did. I tried to call a number they gave me first to check if my package was actually there, but it just rang endlessly, so I made the trip again to the asbestos-​laden building. (Seriously, there are asbestos warnings everywhere) The process then repeats itself and ends with a recommendation to file a claim.
In conclusion, I can only recommend this place for murderers trying to dispose of a body. Package it up, send it here, and no one will ever see it again.

This place is run by cretin moron drones. God help you if you have to have a vacation stop and try to get your mail delivered afterward. Two calls and a written notice and, after 4 days I still can’t get my mail delivered. Also, NEVER have a package sent that you have to sign for.
Just sayin’

Just FYI, after trying to reach this post office by phone 3 times, after 8:30 am — on the 4^th try I let it ring about 50 times, and someone finally answered! Problem still not resolved, but at least he was willing to help.

Just got off the phone with someone named Dia. If that’s how you spell her name. She was not only unhelpful but rude. All I wanted was some information about my forwarded mail and she just condescendingly repeated the same line to me over and over: «You don’t even get that much mail…» Well what mail I do get… I would like to receive at my new address. So rude. Hire someone who hates their life less to answer customer calls.

Certain times our new mail carrier leaves our packages out on the street (5400 block of E Ocean & Balboa). The other times, he will leave a Redeliver Slip when I’m home and my door is open. I’ve said hello every time I’ve seen him and he ignores my greeting. We don’t know what to do anymore.

not even an automatic postage machine.
budget cuts much.

Supervisor David was amazing! I missed our Express Mail Saturday delivery and so I headed here to see if I could locate the package since it was a Christmas gift (ring for my son’s girlfriend). The PO had already closed so I searched for someone around back and I found Supervisor David. I told him my situation and he promptly found my carrier and let me know he would wait until he brought the package to PO. He made our day and certainly made my son’s Christmas! Thanks David and Phil!

Very surprised to read so many bad reviews. The two ladies that work here are always super helpful and very sweet. I’d much rather go here than deal with a large post office.

Literarily the worst Postal Service every I will usually order packages a few times a month and make sure to be home for delivery, and every time i am stuck having to go pickup at this location. Today for example I was at home all day in my apartment with my door open waiting for my package, while i was in my bedroom and was on the internet looked up tracking information to see if any updates showed notice left. go out to my living room and the notice was on my coffee table. What the Fuck!!! Like you just silently set the notice on my table instead of saying something because i am obviously home if my door is open. I just don’t understand this place. Even other times I go to pick up my packages they will say they don’t have it, got yelled at once by an older lady saying i’m crazy and don’t have any packages. Go back again later in the day to another lady and it was sitting there all along right in front. Really?
How the fuck is the WNBA in business and the USPS Failing? Because of being operated by these idiots. Unions protecting them from being fired. Its time to get this place turned around. There is maybe one or two people that would make it at a profitable company everyone else would not even be hired to mop the floors. They would still fuck it up.

Found the number on here as I was looking it up to file a complaint. As I was readying the reviews about the rude service Sylvia answers and says, «LOMA POST OFFICE PLEASE HOLD!!!» –click– I called back. –click– with no one even saying anything. I called back 4 more times and get the message, «The machine is not on.» After the fifth call Sylvia answers again (yes, with much attitude) and I try to explain to her that the carrier is just leaving all the mailers on top of the buildings mailbox instead of putting them in the mailboxes. She responds with, «I DIDN’T ASK FOR YOU TO TELL ME ALL THAT!» I responded with, «I didn’t call for you to give me attitude.» She tells me that I have an attitude and hangs up on me. Who hangs up on customers? I call back a few more times and finally get Steve who was very nice and apologetic. Now I have to wait until a supervisor calls me back to take my complaint about the carrier AND the Sylvia.
This is our regular carrier mind you. I wasn’t at the location trying to get help. This is the second time I’ve had to call and complain about the carriers just dropping off our mail on top of the box instead of delivering the mail. I thought that’s what the whole point of coming to our place was about. You know, «Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds.» and all. I guess opening a mailbox is harder than dealing with Mother Nature.

I received a noticed to pick up my package here. I just called and a Very nice guy named Robert answered who was unable to find my package right away but he took my name and number and will call me back to let me know if i can come there to pick it up or if it’s gone out for another attempt at delivery.

Oh god i wish i can give then NO STAR! this place are terrible. Mail lost many times. complain to the manager but no responsed. Leave number for him to call back — no response. How good is the place? = NONE helps others learn about great local businesses.
Please don’t review this business if you received a freebie for writing this review, or if you’re connected in any way to the owner or employees.

I dunno what good this post office is good for, unless you just need a box to drop a letter in. I’m not sure what services they actually provide, this is more of a mirage than a real post office.
It would be an awesome location if they actually served my neighborhood, since I’m so close by. But they don’t sell stamps, money orders, or anything for that matter. No PO Boxes, no counter, just a peephole in a door. Okay, so it’s will-​call. And that’s it.

3 weeks ago I ordered some items from China and have been anxiously awaiting their arrival. I have been tracking the delivery since I ordered and was super excited that it was going to be coming in TODAY.
I took the day off so that I would be home to sign for the package.
I’m waiting. Waiting.
The time that the mail usually arrives comes and goes.
I go to the mail box in front of my house and wouldn’t you know it… I got a «Sorry we missed you» notification.
What? I’ve been home all day with the express purpose of signing for this package. I peed when I got up, and I’ve been sitting on the couch by the front door watching TV all day so I know I didn’t miss them. Also, the dogs go bonkers when somebody rings the door bell or knocks. I know I didn’t miss them.
So I go to the post office to pick up my package…
Sorry. It’s still on the carrier’s truck.
«Well where is it?»
They aren’t due back until 5, but then the office is closed.
I can pick it up tomorrow.
WTF?
I have to work tomorrow!
I hate you Post Office.
You’re the worst.
Lazy.

It’s odd, this situation. I can practically spit on this place from my house, but it’s not our area’s post office. *shrug*. To whoever maps out the territories, somethings clearly wrong with the system when things like this happen. I’m just sayin’.
Anyway, I have had to come here a few times to pick up packages for work, and the ladies I’ve talked to have always been pleasant. I mean I’m sure they’re not THRILLED their industry is going the way of the dinosaur, but yanno. nice enough.

This place has the worst customer service ever. They usually hang up on you when you call, and none of the people working there know any of the policies. I actually had someone tell me that they don’t have a redelivery service there (lie) until I got someone else on the phone. I’ve never had anyone deliver a tracking note on my door, and they are rude to boot. Completely exasperating.

This post office is literally one block away from where I used to live. I went (walked) there to pick up a package once, gave the guy my address, and he was like, «I’m sorry, we don’t service that area, you have to go to the Anaheim post office.» WTF. You are ONE BLOCK AWAY yet I have to drive a mile to get a package. Useless.
(I originally posted this as a comment to Amy K.‘s review, then realized this is about all I have to say about the Loma Post Office.)

This doesn’t even qualify as a post office. There are drop boxes outside, but no PO boxes inside, no automated machine for mailing, and NO COUNTER SERVICE! There’s a Dutch door. From said door, you can retrieve packages from a guy. I think that’s it. You can’t even buy stamps at the door, you have to get them from the lone machine, which means cash only.