The Landing at Long Beach Apartment Homes

Very bad customer service. My feeling is that if they aren’t friendly when you first walk in the door, then it can only get worse. We scheduled an appointment to view apartments. We arrived on time, only to find the rental agent was gone. There was 2 other parties in the office — all of us just waiting. The agent finally got back 25 minutes after the scheduled appointment and didn’t even acknowledge any of us. After another 15 minutes, I politely introduced myself and reminded him of the 2:30 appointment– his response? «You have to wait another 2 hours or so!» The rest of the people were walk-​ins. Finally we did a ‘group’ tour, for which we were mostly ignored. Bottom line: rented somewhere else!!!

They gave me a 60 days notice so they can remodel my apt I had no where Togo
My lease was up but I was going todo month to month they didn’t ask they basically kicked me out which I wasn’t aware they wore going todo when I moved in 14 months ago

After the response from The Landing to go over my concerns. I have called, left a voicemail and emailed. NO RESPONSE. I am not shocked as I said before all a gimmick. These people could care less about their tenants. This place is horrible. STAY AWAY!

My husband and I are relocating from Phoenix, Arizona.
I called and spoke with Brian from Phoenix and he was more than nice and very, very helpful.
My husband and I stopped in to look at the apartments while in town a couple of weeks ago, and were very impressed. Plan C, which is the one we’ll move into, will have a washer/​dryer, the parking is expansive, and LA Fitness is right across the parking lot (so my husband won’t even have to cross the street to work out). I’m from the Lakewood/​Long Beach area originally, and the area where The Landing Apartments are is right where I want to be… my favorite Mexican restaurant (Pancho’s) is just a little ways down PCH. I don’t think that with the price of apartments in California is a deal breaker. Try finding a place in the South Bay area… all you’ll get is an older place with no air conditioning or laundry facilities for far more than you would pay at The Landing.

I have been living at The Landing for over a year now and have been very happy here. I find the rent is affordable and the staff — Brian, Crystal, and Tiffany are awesome. I have not had many problems, just minor stuff and the management staff and maintence staff are always friendly and helpful. They are also very effecient. My apartment is about to be renovated and I am being moved into a temporary suite while the work is being done. The staff are making every effort to make the temporary transition go smoothly. While the rent will increase slightly due to the renovation it will be totally worth it! I’m not planning on moving anywhere soon and would recommend The Landing to anyone looking for a clean and quiet community to live in.

Although the Pricing is on the HIGH SIDE– the staff Tiffany, Crystal and Brian are excellent. They have paid attn to our every need. They are super friendly and always looking out for our best interest as a Resident. The apartments are dog friendly and our lil pup LOVES to visit her friends in the office. We moved to an upgraded apartment and it has wood floors and track lighting and a new stove. My only complaint is the price. If it goes up it will be hard to afford to live in a place we call AWESOME

Extremely unfriendly, unhelpful staff with zero problem-​solving skills. They lie to their face, they will do everything to rent the place up until you sign a lease. Then they will do nothing. They sprayed over old kitchen cabinets and closets just to call the place renovated and charge $ 1,700 for one 614sq. ft. bedroom apartment. Furthermore, when I was renting, I asked for a quite place (I work at home.) They assured me that the place I was about to rent is great and quiet. Two weeks after move-​in, the major construction started (complete renovation of the roof) for three weeks. They «forgot» to mention this as well as the fact that when your neighbors have ac/​heater on, you will hear it (all the buzzing and vibrating) through out your apartment ²⁴⁄₇. The ac units are situated on the roof.

I wish I could give this place a neg star. I really used to love living here until the new management took over about a year ago. The office staff in unhelpful, unfriendly and you can never get an answer out of them. Their pricing on their apartments is ridiculously high. This place is not worth it!

This apartment was bought over and was previously called Archstone apartments. After the name change, they decided to call these regular apartments «luxury» when they did nothing to make it remotely «luxurious». Then they think it’s ok to raise your rent to another $ 300 – 400 because the apartment is now officially «luxury» in nature.
If you are ok with paying $ 1800 for a ONE BED, ONE BATH crappy apartment with no luxury feel to it, this might be your place. if not, then RUN AWAY!
The managers also think it’s ok to not inform you about patio construction work which involves them banging on the outside of the apartment for over a week. The lack of notification means they don’t give a shit about whether you are bothered by this calamity or not. They aren’t willing to budge when it comes to a rent reduction for the inconvenience you might be having and they sleep very well at night knowing their residents are having a nightmare through of this construction process.
The manager is Tiffany and is practically helpless. She is trained to apologize and that is it. The apartment could have been more professional about this and notified their tenants a week in advance but somehow this did not happen probably because they do not care since the construction is going to happen regardless.
This apartment complex is way over priced for what it is. PLEASE STAY AWAY!!!

i don’t understand this place. they have available apartments listed all over the place but when you try to contact them about it they completely ignore you. i’ve emailed several times and left several voice mail messages… crickets. i even went to their leasing office during the posted business hours while i was in the area looking at places, it was closed. very rude and unprofessional behavior. i’m just glad i’m not a resident with a maintenance request but i guess it’s better to learn a management company sucks before you sign the lease.