Take Pride Landscapes

Take Pride in having your employees clean up the mess they make when they «move» the mess over to other people’s lawn and in the street!!! How unprofessional!

Since we now have a management company at our condo unfortunately they decided to let our amazing gardener Roy and his assistant go and let Take Pride ruin our once beautiful garden and kill most of our plants. Weekly a crew comes for half an hour and waters, hacks and blows and to spray toxic pesticides on my plants which are edible and my monarch garden. We have lost most of our roses and have an influx of spider mites and and the landscaping is an eyesore. I have asked them repeatedly to please not touch my garden or herbs nor native area but time and time again they have still decided to keep sprinklers going nightly and overwatering the plants we need taken out. Also we now have a roach infestation outside which we never had when Roy was here. I think they might need to be trained in the fine art of horticulture, native plant species and also water conservation. I will post photos oaf the destruction and half done sprinkler system we have going that constantly waters more of the sidewalk during the overflow nightly. What a waste of our precious resource.

After years of service from a family-​owned «mow & go», I decided to switch to Take Pride for upgraded maintenance, 2 times a month. Little did I know this would prove to be a BIG mistake!
The trouble started in September 2014 when I reported a broken sprinkler head. It is located behind a locked fence with absolutely no-​traffic. The only way this could have been broken was by a member of their staff. I showed them pictured and they did the repair but charged me for it! WTF? Strike 1!
The next occurrence was in October 2014 when they damaged a $ 50 scenic flood light inside a flower bed. I reported and sen pictures. JOHN NAYLOR, co-​owener, replied and said is was due to the light being old and corroded. The picture showed a clean break by force, not corrosion. He took NO responsibility. I didn’t pursue the matter. Strike 2!
The next occurrence was in February 2015 when they damaged another $ 30 scenic light AND another $ 50 floodlight in different part of the flowerbed. Again I reached out to John, and again he said it was due to old lights and corrosion. Sorry, corroded metal does not break cleanly without any type of force AND 2 lights next to each other «corroded and fallen» in the same day? Also, you can tell «someone tried to cover it up by putting it back upright and building a mound of dirt around it. Clearly the current staff were like bulls in a china ship and were not being careful. Again I emailed John, so response. NO responsibility. Strike 3!!!
The final occurrence was in March 2015 when they broke a $ 17 path light. I went to work late that day and was home when the staff was there. I inspected my property immediately after they left to find this damage. Really? I emailed John immediately after and told him to terminate our agreement and return the key to my locked backyard. I told him I would pay the final prorated bill, less the cost of the damages. He called and left a voicemail to call him. I emailed him immediately stating I wanted all future communication to be in writing for legal reasons. He would ONLY leave voicemails and never return any of my emails. He then had his assistant text me to call him. I emailed AGAIN saying I need all communication IN WRITING and demanded my key to be returned. John has done neither. You’re OUT!
JOHN NAYLOR is one of the worst person I have ever professional dealt with in my life! He could care less about long term customers and takes no responsibility for the actions of his staff and company. As a resident, I try to support local businesses as much as possible and I have never had to deal with a company as difficult as Take Pride. You would think a company that charges twice the going rate and a name like «Take Pride» they would be more conscience, appreciative and responsible towards their long-​time customers.
I conclude with anyone contemplating using this company to please read this along with the countless other 1-​star reviews! Be warned!

We hired this company for full service landscaping on our second home. They were extremely expensive compared to other gardeners we had hired but felt that if they did a great job, we would be okay with it. It seemed that every time they worked on our yard, we would find a broken sprinkler, pipe or auto timer; we would call them about it, they would fix it and send us an astronomical bill.
$ 70/​month is what full service gardening costs for our home. With all the repairs, we averaged $ 206 per month with Take Pride.
They did a decent job of gardening but we just weren’t willing to pay such a high price so we got someone else after the 3^rd month.
It’s been several years since we’ve used them and to date, not one broken anything!

We’ve been using Take Pride for the last 2 years to redo our landscape and provide weekly maintenance. Milton and Michelle were great to work with during the beginning of their services. However, since increasing their monthly service fees last year, the quality of service has declined. We were receiving service every Monday and the gardeners would turn on their blowers for about 5 mins and then the hose for another 5 mins. A quick 10 mins later, they are off to service the next house.
This past week we had some construction going on and there were some tools in the front yard. We noticed no work was done that day and shot Michelle an email to find out what happened. A week later she said there was too much construction to do any work and would do it later. By the end of the week, nothing was done so we called Take Pride to see what was going on. We received a call from a guy who didn’t identify himself and started the call on the defensive stating it was our fault for having construction. I finally found out his name was John and that he was the co-​founder of Take Pride. I proceeded to ask if he could give me some background as to why his business was called «Take Pride». He laughed and said «No! I don’t have to explain anything!» I never raised my voice, but he called me an asshole for asking him that question. I asked if this is how he treats all his self proclaimed 500+ customers and he said they all loved him. I asked if he would provide any references and he replied ‚“yeah right!” I then asked if he had ever set foot on my property. He replied «I’ve been by it.» I asked what that meant and he said «I drove by it before.» I then asked if he’s never been on our property, how can he know how his work is and he replied, «I don’t have to.»
Needless to say, I told him that we would not be using his services any longer. I would think being in the service industry, a co-​founder should really treat their customers with more respect. A simple, we’ll make sure it gets handled next visit would have sufficed. Instead he ended with, «like in a restaurant, we re-​use the right to refuse service to anyone.» Though, he said it wrong, I knew he was flustered and left it at that.
I’ve added some photos for your viewing pleasure to see the type of work Take Pride «takes pride» in.

I’ve been using them for 2 years now. They’re professional and are licensed-​insured. They also have an office to call into in case there’s a problem. Their estimator, Milton, is pretty knowledgeable and honest. Also, their fees aren’t too bad, comparable to some of the other mom/​pop type of outfits that usually aren’t licensed-​insured. All in all, a good outfit.

i guess ‘taking pride’ means urinating in my yard… again.

These guys are good. Milton knows his plants and is good on creating a pleasant garden. The guys working for the firm are reliable and pleasant.

I have been fortunate enough to have worked with take pride. They are thorough and very professional, not to mention fast. The workers are always friendly and respectful of my property. When i was going thru the design of my yard there was only possibility’s of what we could do not no or maybe. I highly recommend them!

The guys that come to tend my yards are really professional and care about what they are doing. They don’t leave a mess and when asked to do a little extra, are always happy and willing to please. Excellent customer service when calling their office. I forgot to pay my bill for a few months and they didn’t harass me when I called them.