SCAN Healthcare Plan

Since I have received care from Scan it has been nothing but a hassle getting services. I was diagnosed with Bladder Cancer and Renal failure in June of this year. Initially I was just not feeling well. My primary doctor wanted me to see a urologist. I called all the scan doctors and they had waiting lists or over a month to be seen. I called scan and spoke to a supervisor. Only after I yelled at her was an appointment located. after the appointment with the specialist I was immediately admiited to the emergency room at Holy Cross Hospital and admitted inpatient for four days. If I had waited the diagnosis could have been fatal. During my recovery I had to wear a urinary recovery bag. To cope I was receiving mental health counseling to cope with anxiety and depression. I have a history of depression and the support from therapy is a bridge that enables me to function. Scan cut out my benefit siting that there was no medical necessity. I have since filed written complaints to medicare, the Department of Managed Cealth Care and the State Medical Board. If you really want to find out more about scan review complaints on Consumer Watch Dog web site and see how many complaints are against scan some resulting with suits and fines from regulatory agencies into the millions.