Pouch Self Storage and RV Center

I can’t get over how great the staff is. Noël was helpful and professional and would recommend this place to all my friends. The building is clean and kept up. I love the easy access into the unit.

The best place to store your things and also the best customer service on top of that!!! No place better!

I love this self storage company. I was reticent about choosing a self storage space in Long Beach. So many places that I went to were priced outrageously or had super sketchy characters hanging out on the premises/​no security. As a woman, I feel safe going here due to the helpful staff and the secure premises. You not only have to sign in, enter a code & show your ID just to enter the facility but they also have friendly staff available to answer any questions. My unit is off in a corner and reasonably priced considering it’s the size of a small garage. We have limited garages at my apartments and being a business owner I needed something that size for storage. They had a great sign-​up deal and I’ve been nothing but satisfied with my experience with them. Until we get a garage I’ll be using Pouch!

Do not rent from this place. We’re paying over $ 100 per month for a tiny rat infested unit. We came to empty our unit and now we don’t know what to do with our stuff because there is rat feces covering everything. I can’t bring my stuff into my home now, bit at the very least without washing any of it.
Went to talk to management about it and our concerns with getting viral infections (HPS) and all they said was «as long as we don’t inhale it for too long, it shouldn’t be a problem» and are unwilling to do anything else. They said WE could sweep it up of we wanted.

as a customer of their Long Beach, Ca facility i must say, the staff are friendly, helpful, & humorous (thanks, Steve for keeping the stressful moves lighthearted) and the facilities are clean & brightly lit. they had the space i needed when i needed it. i couldn’t have asked for more nor will i accept any less in the future. thank you, Pouch Self Storage. don’t forget to take advantage of their 1-​time free truck rental when you move your stuff in! save yourself $ 80. (it doesn’t hurt they have a freshly upgraded restroom too).

If you visit their website you can find a coupon for half-​off the first 2 months rent! This was an especially good deal for me considering I only needed the unit for 2 months.
The sign-​up process was very easy and Andrew did a great job explaining everything. The whole building was always clean and well lit. I definitely felt secure leaving my valuables here.
I forgot to cancel my unit on time and I was 2 days over. Thankfully I only had to pay for the 2 days and not the whole month. Steve was also very friendly and made the checkout process easy.
I would definitely rent a unit here in the future if I have the need again.

The customer service at the Long Beach location is efficient, simple, and fun!
Ask for Steve (He is the man).
I Needed a lot of boxes, tape, and shrink wrap. The way I was ordering my supplies, Steve restructured my order and saved me $ 13 dollars.
They had everything I needed in stock. (I love that).
The other big deal was he took over to see the space size. That saved the day,(I’am so Glad he did that), because I realized I was reserving to small of a space.
I don’t want to find that out on move day, and on top of that, then to find out they possibly don’t have the size I need.
Now, Andrew was good, but he did’t give me the discount, That Steve Did!
Jennifer sorted all the boxes for me. She’s a sweetheart. She’s a worker!
Kevin was good at answering a bunch of questions from my wife on shredding.
I like doing business with Pouch Self Storage.
Lance

This was the best idea — storing my college daughter’s furniture over the summer instead of paying for mileage on the moving van and crowding my garage — and then moving it back to LB! Pouch Storage was convenient, secure, clean and super easy and the online deal was economical. Glad I did it!

Excellent service! Only used it for 2 months, but they made it very easy to move my stuff in and no hassle when I left

Steve has completely changed my opinion of this place!!! There were some other guys here that were confused about what the word «customer service» means. Steve on the other hand Immediately stopped what he was doing (unloading a truck full of heavy metal for their new construction) TWICE when I asked him to both times with a smile and quickly. The first time to let me back in and the second time to switch my payment card.
EXCELLENT customer service!!! Make that guy a manager!

Moving can be hectic for everyone! But finding Pouch Self Storage in Long Beach literally took the «tic» i would have had if I hadn’t found them out of hectic. To begin with the company is conveniently located withing 2 miles from where i am moving, and they provide free truck and driver with the cost of your storage, no matter what size. My complete customer satisfaction though, was with the two employees who helped me make the move so much less stressful. First, when i called the company, Andrew Young answered the phone and was receptive, open and willing to help me find what i needed. He made suggestions about the storage units to make it easier for me to make a decision. When i went into the office, he was very helpful, pleasant, respectful, and willing to help me find the right size unit. He even held the unit on reserve for me, till I got back the next day. At no time did I get an impression of impatience when he was helping me. He even came up to the unit to help me with the lock, when I couldn’t get it unlocked. There was another guy named Bryan who helped me to. He was so helpful and respectful. I am happy with my choice of storage company, and feel that my possessions will be safe knowing that those two young men are working there.

This was an excellent storage place for me in Long Beach. I stored my things there in a 5′ x 6′ storage unit for about 9 months.
All of the guys working there are cool. They don’t mind if you come two or three times a day or if you just come once a year. There was only one guy there who used to eye-​ball me and he either quit or was fired about two months ago. Recently, within the past two weeks, they’ve hired a few new people to assist the main three guys — two brothers and a white kid.
At first, I must admit, I bumped heads with them a little; well, mainly just the guy who isn’t there any more. Part of the reason why is because when I returned from my trip to New York, I stayed up all night and went to the storage unit when it opened. I had missed a connecting flight and was unable to come the day before. However, when I got there, they said last night before closing the fire department came into the place. Apparently, the Orkin man sprayed too much pesticide and it set off their fire alarm. As you could imagine, after a three week trip where I ended up giving half of my things to a homeless guy before I left, I wanted in my unit. However, they said it was unhealthy for a few days and they wouldn’t let me in. It was awkward and I was upset and wasn’t sure if I should believe them. The halls upstais feel like The X-​Files and you could get lost in the catacombs.
I bought two locks from them that looked just like the one they give you to use, so even though they want you to return the key, so they can presumably enter your unit, if you do what I did, you can give them one of the other keys. Unfortunately, I took their lock with me to New York and used it at 24 Hour Fitness, lost the key and they had to cut it off. I wonder if they’re going to charge me for that.
If you want a place that’s relatively quiet, with access to electricity, clean water and a clean bathroom, this is your place. These guys will take care of ya. They have 3′ x 4′ units for about $ 40. Mine was a little bigger and taller and it was $ 68. I even took a nap in their once or twice.
Another good thing about this place is it’s really close to the corner of PCH and Cherry and not that many people have died there. You can take the 170 series bus line to the Blue Line at Long Beach and PCH. It’s also close to a couple of laundromats and the ²¹⁄₂₂ buses.
There is an elevator in case you need to take large things to the second floor. The smaller units are downstairs.
To get inside, you have to punch in your number into the machine and get your key. There is also a sign-​in book, but they don’t really make you sign it.
On the side of the building, there are two flights of stairs leading to two doors that you cannot open. Don’t ever sleep up there.

I recently moved and waited until the last minute to get a storage unit that I would be needing considering I was moving into a smaller place. A friend had mentioned this place so I went in. I explained that I needed a storage unit as soon as the following day and the guy was extremely helpful and showed me two unit options. I filled out my paperwork and was moving items into the unit the next morning. The process was simple and fast and I feel that my belongings are being safely stored. The employees are always friendly and it’s cheaper than Public Storage.