PCH Poultry & Market

I’ve been regularly coming here to get rabbit meat for almost a year now, so it’s about time for my review of this place. At first, I would have given this place 5 stars just for price and freshness. However, during the past few months, things have been declining here, the butchers have been shady with customers (trying to take advantage of them), and I’ve been less willing to go back. The last time I visited was the last straw. Here’s details on why:
Price:
When I first came here, the price for rabbit was $ 15 per rabbit. On one visit, I was charged around $ 20 per rabbit (when the rabbits were larger than usual). During my last visit, they had permanently raised the price up to $ 16 per rabbit because of «how much time it takes to clean.» This is now about the same price as if I purchase from an online source, not including shipping (but also not considering time and gas it takes to drive here instead).
Quality:
I have never had a problem with the freshness of the meat I have purchased here. But this is probably because they won’t butcher the rabbits until after customers have paid each time to make sure that purchases are confirmed first. However, I did start having more problems with how well the butchers would clean the meat. When I first started coming here, the meat would be clean every time. After I started becoming more regular in my visits, they started slacking and always leaving pieces of the rabbit poop in the lower end of the intestines.
(‼) SERVICE/​HONESTY:
This was what ruined it for me. There is a tip jar in front of where you order and pick up the meat. When I first started coming here, I was never asked about tipping. As I started regularly coming here, the younger butcher started openly asking for tip in a rude manner: just repeating «tip! Tip!» while handing over the meat. Eventually, he started asking me to wait on the side entrance to the meat area just so he could hassle me for tips and pocket the cash (that way he didn’t have to share it with anyone through the tip jar). During my last visit, the older butcher asked me to wait on the side as well and told me «after I cut, tip! Tip!»
I spoke with the cashier, who was very helpful, and he explained that tips all go to the jar and it is only if I want to. I refused to stay by the side entrance of the butcher area and waited to pick up my meat where I was supposed to. Then, the older butcher walks out with my meat, signals me to follow, and goes outside the store. I walked outside to get my meat from him. Then, he asked me where I parked so he could bring the meat to the car (they have never done this prior to this visit). I told him no and that I’ll take the meat right where we were. He then says «tip! Tip!» I told him what the cashier told me and explained that I will tip him for his hard work, but it will be in the jar like how it is supposed to be. He then gets angry at me and started arguing with me to give him the tip because «it doesn’t go in the jar.»
Long story short, I told him I do not appreciate being taken advantage of and will not be returning again. Even though he angrily waved his hands at me to leave and that he didn’t want my tip anymore, I tipped in the jar (because they finally cleaned the meat well this time), thanked the cashier, and left.
I know I am not the first customer these butchers have done this to, because I’ve seen multiple people wait by the side entrance of the butcher area for their meat as well. Usually it’s customers who look unfamiliar with the area and shop.
I really dislike dishonest employees who would hassle customers and even cheat fellow coworkers from tips just to get a few extra bits of cash for themselves. So I won’t be returning here anymore. And, for anyone new considering shopping here, be careful not to let the butchers isolate you from others. Otherwise, they WILL try to squeeze extra money out of you.

Horrible customer service. I was planning on buying a fresh turkey from them for thanksgiving and stopped by on Saturday to reserve one. After I gave them my deposit, they took all my contact information and asked for the specific date and time that I wanted to pick the turkey up. I told them Tuesday at 6pm, took my receipt and left. On Tuesday (today) I got there 10 – 15 min before 6pm and stand in line for the meat dept. 25 minutes later, the attendant tells me that they do not have any turkeys left, they had all been sold. There were at least 2 other people before after me who had also reserved a turkey for 6pm pickup that were turned away. Apparently they had not been checking orders, or had set aside the number of turkeys that were reserve for pickup that day. We were told to come back tomorrow starting at 7am for pickup. There was no apology from the attendants or owners and one of the attendants was even laughing at the customers! Since I needed the turkey today, I had no choice but to ask for my money back.
This was just the last straw in many other bad experiences. The last time I shopped here, I bought what I thought was a fresh chicken only to get home and find out that it was frozen in the inside. Other times, parts of the chicken (a wing, the neck, etc) would be missing. Their meat is not always fresh. The market products are often old and stale and their produce selection is worse than what you would find at an 7 – 11.
Needless to say, I will not be going back.

great place for fresh birds. I wont go to the supermarket ever again!
Great quality and great prices.

Best place to go to get fresh meat. They don’t kill it till you order it which means it’s as fresh as you can get it. I go there to get rabbit meat for my cat. The only meat she’s not allergic to. Yes there is a smell to the place but that’s because of all the animals in the back.

At first when I first heard about this place I thought it was just your typical market that sold hispanic food stuffs I was surprised that this place had quite the opposite. As small as this place is, it has quite a bit of things inside. Not just your typical groceries either but ethnic groceries, so finding the spices needed for the curry will not be a problem here. What surprised me the most is the variety of game they have available pigeon, rooster, chicken, goat, lamb, beef, turkey, rabbit meat is all available here. To make things better everything is fresh, what I mean by fresh is that has been slaughtered that day, and is ready for you to take home and cook it, I have bought everything from here from goat, lamb, and chicken, one thing I will say though because of the freshness of the produce you are going to come out of pocket a little bit more than you would elsewhere, however its well worth it. Another thing that this place sales that you cannot really find at your mainstream supermarkets is fava beans, they have them in a great amount and a great price. One thing must be said though about this place is the neighborhood is not the best one, so going during the day will be your best bet. The owners, are helpful, and make sure your orders are the way they should be. All I can say is although this may look like a typical corner store it has the untypical things.