New York Sports Clubs

This is a health club that claimed to be the best in customer satisfaction. Well, when I went into the hospital for a total knee replacement in August, I tried to freeze my membership. The manager informed me that I would have to either cancel my membership, or continue to pay the $ 30 per month because they do not freeze memberships. Anyway, today was my first day back to the gym. I brought my 17yr old son with me for inspiration. One of the reasons I joined this club and not Synergy, was because they offered the
«bring a guest for free plan». Great news… They are cancelling this program as of Feb 1^st. 2016. No guests allowed. Is it me or is this place losing it?

This gym is pretty good; it’s clean, affordable, 98% of the equipment and TVs work. The hours are pretty long during the week. I do wish they had longer hours over the weekend.

Place is kinda small. Limited number of cardio machines, although a decent variety. TV’s on the machines are a pain in the ass! Weight room is also limited… in some ways good, ie variety of lifting equipment (kettle bells, TRX, medicine balls, several cable pulley machines, lots of different grips for machines)…in some ways bad… very cramped, equipment on top of each other so you’re constantly trying to avoid people, limited number of machines. Some of the staff are nice, but they seem kinda useless… asked them for something for my insurance, said that someone would get back to me, never did. Primary manager is a real dick! Unfriendly, almost nasty and useless! I guess for the 20 $/​month deal it’s worth it, however don’t count on it being just 20 $/month…many initial fees and if you decide to quit… a fee for that also! Bullshit! I would say look elsewhere if you can get a deal… if not then go here

Went to join and taking to friends i was told of their experiences of how this gym handled clients after superstorm sandy. club was closed and no refunds offered. So i asked the sales person about it.
Her response it’s been 4 «expletive» years get «expletive» over it. WOW AND HOLY MOLY!
I still have friends and neighbors who are still not in their homes. No we’re not over it. AND BTW ITS BEEN 2.5 YEARS.

Unfortunately, I had to choose a star, otherwise there would be NO stars marked. This gym is horrible. I cancelled my membership and was told a note was going to be put on my account. I was told the wrong information and 2 months later had almost $ 200 taken out of my account. Andrew and Karen treated me poorly and were both VERY condescending on the phone and in person. After long and heated conversations, I was told nothing could be done and the only thing NYSC would offer is a 3 month «free» pass. They are quick to take your money but not quick to refund when they are wrong. They have a 19.95/month promo, which is all a scam. There are hidden fees and the kicker is, You don’t get a towel when you’re on that plan. You don’t get a towel? That’s hilarious. The gym has a constant strong odor of chlorine from the bacteria infested pool. No TVs ever work. The employees sit on open machines while they BS with each other. The upstairs is old and gross. The downstairs is small and gross. The classes are horrible. DO NOT JOIN THIS GYM!
It is not worth the money at all! Synergy up the road, although small, is half the price.

Signed a 1 year contract at $ 60/​month. Would have been nice to have been notified that their monthly rates had changed recently and I could be paying less. I had planned to cancel my membership anyway once my year contract was up so I didn’t make a big deal over it. I called to try and cancel over the phone, I was told I had to go in to sign some papers. Ok fine, went into the gym — no papers needed to be signed, just a waste of my time. I was told that I would have a per diem charge for the last 30 days, which I expected. Then I checked my credit card bill and I was charged an additional $ 39.99. When I called to get an explanation I was told it was a «rate lock fee» that is charged to everyone and it stated in the contract. But I CANCELLED my membership, what exactly am I paying to «lock in»??? B/​c the 30 days after I officially canceled ran into the new year, I was being charged this fee. Such a scam. This gym is not worth the $ at all. Equipment downstairs is new due to the storm but all the equipment upstairs is old. The room they hold classes in is VERY SMALL. Always on top of the person next to you. Lesson learned. Even for the lower monthly fee — I wouldn’t recommend.

I find the price value is not very good. I would rather instead of offering a 19.95 plan with all of these extra fees, just offer better services for the same price.
Critiques:
Training sessions are expensive compared to other gyms in the area $ 100 /​session. If you want me to sign up for a package, giving me $ 10 /​off per session for four use it or lose it sessions isn’t incentive enough.
Some of the trainers teach poor form. I can see people potentially getting hurt easily.
The upstairs is way to crowded with equipment.
The positives:
I love my trainer Danny Ramirez, he is awesome. Very knowledgable friendly and attentive.
The machines in the first floor are new (Since the storm). Upstairs is maintained pretty well.
What I would like:
1. I would like to see the upstairs expanded to a larger space. It would feel much more comfortable.
2. Larger incentives for personal training. More than $ 10 /​off per session if I pick 4 or more sessions a month.
3. No Use it or lose it. There are to many times I will not be able to make it in for all my sessions if I signed up for 4 – 8 sessions a month. Not willing to take that risk.
4. A Hot tub or steam room. (There used to be a hot tub. got filled in)
5. A place to purchase juice or smoothies.
6. My $ 60 membership allow me to go to city gyms at least once a month free of charge.
7. better towels. Now I am paying a premium for it.

False Advertisement on $ 19.95 monthly there’s way too many hidden charges! It will end up same $ 40 a month total!

This is the most disappointing gym I have ever been to. The people at the front desk are nice, but that’s all I can say that is positive. I cannot for the life of me understand why they cannot schedule any gym classes before or after normal work hours. I tried to purchase some personal training sessions to compensate, but they required that I purchase a package with set intervals to use them, so i declined. They said it is a new NYSC policy, but it just shows that this company doesn’t care about what the customer wants and this club clearly doesn’t care about giving me anything more than the bare minimum for my money.

Ok so this is the «new» NYSC. The front desk staff are so much nicer! And helpful.
The sales guy was hyper annoying truly he was the reason I delayed joining for so long. Couldn’t take «I have to leave now please stop talking to me» for an answer. I decided to join again online (after my tour) just to avoid the high pressure sales pitch again. Ack.
First floor has tons of different equipment. You don’t get bored working out. Members seem friendly– not intimidating. Just don’t go upstairs. Still kind of gross up there. And lots of eyeballing — what, a girl wants to use a weight machine? Jockey for position with the muscle heads… I left and went back to Friendly First Floor. That sucks.
Overall good reno. Great to have NYSC back!

I really do not understand the way this gym operates? Last weekend, there were no towels but oceanside and Woodmere had them. I specifically called each of the locations at 8 am on sunday after I arrived and confirmed that the other gyms very had towels. Twice I suggested that they borrow some but they they said they would wait. They never came. They also quickly ran out of paper towels. The exercise mats were slick with sweat and disgusting. If it had been a weekday, I would have called the board of health. The Long beach Gym was closed for more than 14 months while it was «being renovated». This now includes stained ceiling tiles and old weight machines on the 2^nd floor. You would think that while we continued to pay our dues and Nysc had no expense for our location, they would try to upgrade us to more modern equipment? No wifi, either?

I’m kinda mad about the fact I waited months to sign up to the gym on an area I just moved to because it was closed down for months due to Sandy. Only to have the very next day I signed up, buckets and towels around the place because it’s leaking from the roof throughout the whole gym. I mean u get what you pay for but I’m paying approx 60.00 a month for membership to a place I JUST SIGNED UP FOR. I’m kinda pissed this happened to me. I also think the personal training is too much. I’m kicking myself in the butt right now. My last gym was 25.00 a month, same stuff they have and no leaks.

Clearly I’m too jacked to work out in my building’s gym anymore (what, we only have one set of 45 lb plates? Cmon) so I took advantage of an open house these guys were running after their 30 $ for 30 days deal and joined up. I was going to synergy for a really long time, and I really liked them, but after the storm hit and they were the only gym in town, they got a little sloppy and way too busy.
I digress. There are a whole helluva lot of machines here, a ton of free weights — they have the regular iron grips and then a few different ‘weight trees’ with dumbbells up to 25 pounds. I dont swim, but there’s a pool, so if I want to learn I suppose I could that here. Classes are included with my membership, and they also have this cute little cross training area upstairs you’re welcome to use, inbetween their cross training classes (think: crossfit, in a regular gym for less money). Those classes are not included in the membership, but they basically look like interval training. They also have a TRX set up, which I’d always wanted to do but never had the chance… and I like it!
They have a LOT of cardio equipment — and a lot of different types, which I appreciate. I mean, I friggin hate cardio with a passion, but when there are different ones to hop one, it keeps it less vomit inducing than before. I’m busting out some row skills and hopping on the stair climber — all things I always avoided.
They do in house personal training, and honestly, I suggest everyone sign up for personal training at some point in their life. If you’re just starting out at the gym, they help you learn what to do, if you’ve been going for a while and need new ideas or plateaued, they’re a huge help, and if you have specific goals, thats what they’re there for — they’re trainers for a reason, use them. If you can afford NYSC, you can afford some PT.

whats the story here? its been closed since Sandy. Anyone have any updates as to what is taking over?

Be careful giving your credit card when comin here for a free trial. Management will claim to hold your card on file «just in case» you decide to say but when you cancel on time they still charge your card for two months «accidentally»