Nail Spa

Where to even begin! This place is so horrible & I wish I would of looked up reviews before going. The lady that helped me sat in the 2^nd row, at the very end on your right side (from when walking in). I asked for a full set with regular polish. She kept insisting I get gel but I kept saying no. She did the nails & started filing but then noticed my left middle finger nail was extremely crooked. I told her & she said my finger was crooked (ugh) then she tried filing it to fix it but she was filing the wrong way & made it even more crooked, then it became narrow & short. Finally she said «okay I do again!» & soaked my nail in acetone. She then used the same acetone with the acrylic powder to do the nail again. Don’t know what she did wrong but the acrylic wasn’t drying. My nail was soft and bendable. She was going to leave it like that until I stopped her from putting nail polish on it. She got mad that I asked her to fix it again, so she kept putting more powder until finally it got a little hard. She wanted to go home and was very sloppy. She painted my nails and put 3 coats of polish plus a clear coat without letting them dry in between. They were taking forever to dry with her mini fan & she tried kicking me out saying they’re dry already. I touched one & smudged it because it wasn’t dry so she got mad and said «that is why I tell you to get gel!» She fixed it again & put my hand in the UV light to rush the drying process. I was there for like 1 ½−2 hours just to get a full set of nails! But all her mistakes made it take so long. Then I noticed today that there is a big bump in the middle nail she had worked on so much. I am very mad because I am supposed to take my engagement pictures today & the focus will be on my hands with crappy nails. She was so rude, did a horrible job, & I will never be returning to that place. I would of asked for the manager but since they were closing it was only her & one more lady there. See my pics!

Poor customer service from the girl that did my daughters nails my daughter asked for a design of three lines. my daughter asked her if she would be able to do and of course the answer was yes yes. But three lines was too much for her she couldn’t do it she got very loud in her language ridiculous and embarrassing. I can still hear her in the back now.
Very poor communication understand English and speaking it very important!

Its a nice spa I admit but I wasn’t there no more than 30 min when I was done and out of there. i still have cuticles and the gel isn’t even smooth.

I have been going to this nail salon for many years, mostly with good experiences. I’ve taken my daughter here and they’ve been accommodating. They are very overpriced, though, and very pushy. They try to get you to upgrade everything you don’t need while you sit in a spa chair. When I say mostly good experiences, I have also had crap jobs done on my nails at this place. The sparkly purple gel nail polish I like the most has to be applied at least twice for it to look right. If it’s not, the first coat looks blue, while the second coat looks deep purple. I’ve had it where the second coat isn’t applied correctly and the nail looks blue in some places.
Around Halloween last year, I went in and got the dark purple sparkly polish with a white sparkly gel and a skeleton on the ring finger nail. It turned out cute, I was happy with them, and they lasted a long time.
Right before Thanksgiving, I went in and decided to go ahead and get something Christmasy done and the girl who did it did a fabulous job. I would have rated it five stars. But, since I go about 3 – 4 weeks between gel sets, I knew that the gel manicure wouldn’t last me through Christmas. So, I went back to get the same exact color and design as before. But, this time, I went in for a pedicure, too.
I hate pedicures. I’ll just come right out and say it. I used to be able to tolerate having my feet scrubbed and would get them all the time. But, after having a kid, I just can’t tolerate anyone touching my feet anymore. It’s a physical pain, akin to being tortured. I dread going to get a pedicure because no matter how many times I state I don’t want my feet scrubbed or please be gentle scrubbing, the woman doing the pedi will grab my foot and scrub away, not noticing that I’m sitting in my chair, white-​knuckling the armrests, trying my best not to kick her. So, I don’t like them. But, I like having cute nails, so I suffer.
Well, this time, since I went in for a pedicure, they put me in a spa chair and the woman who was going to do my gel manicure sat next to me, with a pillow to rest my hands while she worked. I don’t really like this setup, to be honest. It creates a position where she doesn’t have the best access to my hands and I get the feeling they would rather have this setup because it’s faster. Why wait to have my gel manicure after the pedicure? I’d take up a manicure station. I get it, though. Most people don’t want to wait and would prefer this setup. I just don’t think it’s the best arrangement for great looking nails, especially if the woman doing the nails is in a rush. Not only that, but it’s always awkward, having your toes done and having to turn your body in the chair to accommodate which hand is being worked on.
And, great looking gel nails I did not get. She tried to copy the last manicure I got there, but it was so shoddily done, I should have complained and had her redo the entire set. Pictures don’t lie. I took pictures of my nails probably a week after I got them.
When I went up to pay, I mentioned that the gel was uneven and the woman got a nail file out and filed the offending sharp edge down smooth, but didn’t say anything about the fact that my nails looked like crap and the poor excuse for a snowman on my finger looked like a marshmallow blob.
Not only that, but the woman who did my nails filed my thumb nail down so short, she went into my nail bed, or the hyponychium part of my nail. And, it was filed at at angle. Since it was filed so short, I kept hitting it on things, causing a lot of unwanted pain. It took two weeks for that nail to grow back! The gel on several nails was uneven on the sides, and one side of one nail had so much gel on it, the whole of it covered the side of the nail and rested against the skin of my finger.
I really should have refused to pay. I really should have insisted that the nails be redone. But, I had my five year old with me who was getting tired of waiting around, so I had to leave. I really should have gone back and brought the crappy job done to the attention of the manager. But, the experience I’ve had in this place is such that once you leave, it’s YOUR FAULT your nails are the way they are. Once, I had a polish issue that was of no fault of my own after I left. I was charged to fix it the next day. So, unless you’re prepared to create a scene at the front desk and demand someone fix your nails, be prepared to either be stuck with the crappy job you got, or pay to have them fixed. I just couldn’t bring myself to make a scene with my daughter in tow, so I chose to leave.
I have been going to this place for over fifteen years. But, when the prices are high and the results are consistently bad, it was time for me to find a different salon.

The first time I went, I got a pedi done by Vy.
She’s super sweet and did an amazing job with the flower detail for my nails.
I went again last week for a gel mani, and can’t remember the lady who worked on my nails that time.
She didn’t talk much, and suggested I get a design for my nails.
Since Valentine’s Day is coming up, I asked for a white heart.
The heart looks like something a child drew on there with a sharpie. Plus she made it red.
She missed a lot of the sides of my nails and left a bigger gap than usual, towards the cuticle.
My friend who was there with me for both the mani and pedi, also didn’t like how her mani came out.
Overall the place itself is very clean and I like their pedis, not sure if I would go back for a mani.

I love this place they take really good care of me especially Cindy she’s my go to lady. Lynn and Holly are really good too. You have to tell them exactly what you want don’t be scared to say something is off they’ll fix it for you.

I was very iffy about coming here after reading all the reviews, but I decided to since I work in the area. They surprised me, first I went in at 6:07, unaware that they closed at 6 and they still took me! If it was me, I would’ve turned myself away. I got an awesome mani/​pedi done and was out by 7. I have no regrets choosing this Nail Spa.

Best manager and wax specialist Lyn!!! Welcome back to California Lyn! I am so happy you are able to take care odd me again! I have been going there almost 10 years!

Went to get a manicure and a color change on my feet today for the first time this morning and left not satisfied with my service. The lady was very nice but I don’t think she should be doing nails. My manicure is nice but the application of the polish is messy and is not presentable. She got it all at the bottom of my nail. My coworkers even notices how «ugly» she did it. Never going back to this place again. Not worth the $ 20 I spent.
Came back after work to tell them about it, they were nice about it and Ann took care of me. Definitely left satisfied. Super grateful for that. Probably won’t be back though unless I’m desperate.

Yep, Mom and I are still getting our mani/​pedis and brows waxed here and still with Jenny and Emily! Excellent experience every time. These ladies are the best, wonderful massages, and pretty nails/​toes (love the design competition these ladies have with us each time!) We get the full treatment and it is so worth it!
(I’ve read some of the reviews since my last review three years ago. My unsolicited advice, come in with a good attitude, leave your ego in the car, and relax. Treat these ladies with dignity and respect, you’ll get it back two fold. You wouldn’t want to do what they do or you would do your own feet. You get what you give. By the way, the ladies aren’t always talking about you — if you think they are, maybe there’s a reason. Just ask, they’ll tell you — quietly.)
Recently the salon has gone through another face lift with new massage chairs and a little redecorating, keeping it fresh and a little upscale for a local nail spa. The salon is clean and rarely an acrylic smell. Great atmosphere, nice mix of music while enjoying those massage chairs. Well worth a little extra in the price.
Tip well, they deserve it.

I took my daughter in on 7÷16÷15 for eyebrow and lip wax for her bday weekend … after we left we noticed that her eyebrows were crooked with a lot of hair still remaining between brows … we returned and politely asked for them to be fixed. The lady layed my daughter down took out tweezers. and angrily tweezed between her brow mostly grabbing skin and said there finished … there was still so much hair remaining and my daughter said she was hurting her. so we left before I became irrate. The cost plus tip was over 20 $ to have most the hair still there and pinch marks on my daughter brow … we will never return and I suggest you don’t either.

I had a gift card so went to check out this spot. It was decent. We were greeted and seated quickly. It seemed clean but I do feel like they rush through whatever they are doing to stick to their schedule. I got a mani pedi and upgraded just a little bit. My toenails look fine but I got my nails done on a Friday around 3 pm. These photos of my hands were taken on Monday at 8 am. I’ve never had my nails chip so bad, even when I paint them at home. The chips aren’t just little chips either, they are big and noticeable. I used an OPI nail polish that was from the salon. The polish is so chipped and I could just peel it right off at this point. If I’m spending 50 for a mani pedi, I would expect the mani to last more than 3 days! I also am not incredibly hard on my hands or did a crazy amount of dishes this weekend or anything. Super disappointing because I wanted the polish to last longer so I wouldn’t have to paint them this week but looks like I will be doing it later this afternoon. It wasn’t the best service but based on the horrible chipping I won’t be back here.

I have been getting my nails done here with my mom and sisters since it opened. My family moved away 8 years ago and some of the nail spa girls ask of my family still to this day. They are always friendly and accommodating. Holly is my favorite she does a wonderful job on my artificial nails and pedicures. I have gone to others salons around town and I still find my way back to them.

This place was great! No wait, super clean, and a beautiful paint job! I got a pedicure with hot oil and salt scrub and it was so relaxing! :) Great location too!

HORRIBLE. I always go the nail spa in Pico Rivera but this time I was in the area so I went to this one thinking it would be the same amazing service and perfect work as the other. I was WRONG. My gel acrylic nails were bad. They made them too sharp on the ends that they would snag my clothes! And no I didn’t get the stiletto tip I got the reg square tip! Also the same day one of them chipped! I couldn’t make the drive back the next day so I went 2 days after and they were so rude! They made me wait over an hour and then the lady didn’t want to fix then at all! I have to keep telling her to fix them and finally she did. Don’t go here if you want a GOOD nail spa go to the one in Pico Rivera.

Meh. Paid way too much for very crappy nails. My toes started chipping the next day! I asked for a super simple design on my fingers, I even showed her a picture, but she still couldn’t figure it out, finally I just said forget it. The parking here is also a joke, I won’t be back.

I have been coming here for the last 7 years to get my nails done. They have always been professional and courteous in how they treat clients. As soon as you walk in, your instantly greeted. What’s even nicer is that they aren’t like some of the ghetto ass nail shops out there. They have a desk right at the entrance and someone is either sitting there or close by to greet you as you walk in. You also pay there at the desk. In the ghetto shops (and no, they are not all in the ghetto – hence my review of another shop, Venus Nails in Torrance), you walk in and stand there… and stand there until someone decides to acknowledge you and even then, they dont communicate with you regarding the wait or anything else. Here at the nail spa, they are very attentive from the moment that you walk in.
They have you pick your polish color and they have quite a bit on a turn-​style, or they offer gel colors and they have a book with sample colors in it for you to choose from. They also offer waxing of the eyebrows, face, and nether regions.
They have real spa chairs that work (unlike some of the ghetto places) and one thing that I really like is that they are clean and continously update their décor… again, unlike the ghetto places that still have raunchy, dirty, discolored shag carpeting from a business that went out of business 30 years ago!
Helen is my manicurist and has been for at least 6 of my 7 years of patronage. I like that they take walk-​ins, or you can also call ahead and set up your appointment, while you’re in transit. It’s a good idea to call ahead if your trying to sit with a particular girl. Otherwise, the waits are not long at all, if you ever have to wait, which is rare. They also have a little menu for the pedicures, so you can decide what kind of service you want and they also offer gift cards.

Love love love Cindy! She always does such an excellent job with my pink and white powder nails! check her out

I dropped in the place while visiting the area. It looked clean enough so I walked in and asked to get my lip and eyebrows waxed. I was happy to be helped right away and taken to the wax room. When I sat on the table, I noticed a bottle of lotion and a bottle on hand sanitizer on the table. I briefly thought, «I hope she doesn’t mistakenly put the sanitizer on my face lol». She did a great job waxing, took her time. And then, as she went to clean my face, I instantly felt the burn. SHE PUT THE HAND SANITIZER ON MY FACE. When I asked what she just put on me, she said it was aloe. I asked her not to put it on anymore because it burned. She then just cleaned my face with a paper towel. I’ve been getting waxed every 2 wks for the past 12 years and this is the first time I’ve ever left red and blotchy. This woman was clearly not certified to do this job and if she was she should not be!
For up to 2 weeks after this day, I had red blotchy skin. This woman basically left rashes on my face!

The one star is for two nice ladies who were pleasant and helpful with my questions. However, it only takes one to mess things up. I may have to pull the race card on this one and say the third one at the front who made me walk right on out (not giving my money to a place who doesn’t accept all people regardless of color), was so rude and refused to service me. She wouldn’t even look up at me… oh my gosh the disrespect! I almost called her out on it but I’m not going down to that level.
The other ladies noticed how rude she was because they gave her funky surprised looks too when she responded to me. Bottom line I did not get serviced here because of the unprofessional person and because she refused to give me service as well (I wanted to pay with my card). She could’ve offered me an additional service to meet the card requirement (nail salons ALWAYS up sell) but she didn’t, so I’m going to keep it real… she didn’t want me there.
The women who were leaving when I waited to speak to someone seemed to have a pleasant experience. Unfortunately that wasn’t mine so yep I’m taking it personal and hitting them on Unilocal with a negative review other than my mouth saying something.