Medcessity: Physical, Occupational, & Hand Therapy

A great source of rehabilitation, my doctor has prescribed Medcessity Physical Therapy a number of times. Medcessity has the right equipment to meet each patient’s needs. The staff is friendly and helpful, especially Ernie, who is so very kind and caring. I always feel better going out then when I came in.

The staff is very friendly and energetic. The staff all seem to help one another out. They also are not just talking to you about the injury as much as they talk to you as an individual. They will check on you to make sure everything is alright after having problems with pain earlier in the week. Most of the staff that works with the individuals seem to remember most of the patients. They also care what the patient thinks, wether or not the patient feels they need to continue.

Went here recently for a hand injury. This place has great people working there. They always made me feel like I was part of the family. Im really happy with the results from my therapy i received here. I will come back if I ever need some Therapy.

I fractured both wrists in November and started OT in mid December. I am very impressed with the staff and their concern for you improving your situation. They are a hidden gem in the neighborhood and I am glad my insurance allowed me to come here. My strength is coming back and hopefully my flexibility will too as I continue working with the staff.

Me e sentido mucho mejor desde que estoy tomando. Mi terapia en Medcessity todos los terapistas. Son muy hamables

I hope you never have to come here, but inevitably some day some of you will need physical therapy. If/​when that day comes I wouldn’t hesitate to recommend Medcessity. The staff is professional, well-​trained, kind and take the time to listen. The facilities run the gamut from high tech to old fashioned hand weights.
I came in with a severe injury that impaired my work, recreation and disrupted my sleep patterns, not to mention a great deal of pain. After 2 months of work I’m much stronger and I’ve regained my range of motion.

LOVE Medcessity PT! Very professional and knowledgeable staff! Been going there off and on for chronic pain in shoulder neck area. They seem to be the only ones after trying just about everything to manage my pain to a tolerable level. Would recommend them to anyone looking for a physical therapist office!

I love this place! The staff is friendly and accommodating. This place is very clean and the staff wipes down everything after use. I’ve been coming here for 5months and my hands have improved greatly since surgery. Cheryl and Manny have helped me through my pain. I also enjoy talking with Gabby, Chris and the guys in the back who also worked on my neck. The front desk staff is helpful and friendly and a joy to speak with.

Received 4 sessions instead of 6 and charging my insurance for the whole ride is messing with my therapy more than my knee. I scheduled appointments in advance. On two occasions I had to reschedule. Reception said it was ok and rescheduled saying it was no problem. Upon my 4^th visit, I was told that it was my last. My PT told one of the owners (Jonathon) about my complaint, but he did nothing. Didnt ask me anything. Just said No its her last visit. Besides that, my appointments were met with unnecessary chatter about their personal lives. Remembered having to ask for ice to accompany my treatment. Guess she forgot with all the conversation.

Just completed my two months physical therapy due to work injury. Injured the left shoulder due to lifting and pulling equipment. They were the third facility I’ve tried in Long Beach/​Lakewood area (third’s a charm) and I stayed with them because they were very thorough in therapy plan and progress report. The last two facilities were like cattle call with long wait. Once you get the hang of your routine and after you checked in, you can just go in (no waiting), waive either at Manny or Cheryl :) and start your initial warm up. Jessica (front desk) is awesome. I worked with Manny and Cheryl who were excellent and even when they were working on someone else, they or their assistants always checked up on me. Their assistants are fabulous! Place is clean and neatly organized. I highly recommend them.

I was referred to Medcessity after having surgery to repair a severed digital nerve in my right ring finger. I had developed bad stiffness and Medcessity was great in regaining mobility in my fingers within two weeks.
Manuel was great in creating a plan to gradually build range of motion and strength to my fingers. Cheryl and Gaby also assisted on occasion and were equally great. Though my hand has improved, I’m still attending therapy with an optimistic outlook.
I was able to check-​in on time and the place was nice. It was a bit tight in space in the workout area, but nothing uncomfortable. There was never more than 4 – 5 patients there at one time, so I never felt it was packed as others have reviewed.
Thank you for your help Medcessity.

My services here is wonderful and Krishma is very motivational… I recommend everyone to come here for nice clean atmosphere with great quality services

Wonderful staff and modern facility. They came highly recommended! The therapists are highly qualified and very knowledgeable about pain relief and muscle strengthening. I am happy to be a patient here and I feel as though I’m in great hands and receiving top notch physical therapy.

I was referred here after knee surgery. Had a 9:30 appointment. Was not seen until after 10:30. Standing room only in the waiting room (I did have a seat but as more and more people came in they did not). The receptionist (who was very friendly and nice) kept speaking to patients coming in about some kind of other service that they were there for (ulcer treatment or something and that «they» were just using their waiting room?) Finally got called in and spent about 20 minutes with who might have been a therapist, I am not sure, but she was nice enough and recorded some stuff in a computer and showed me 3 or 4 exercises to do at home. Someone came in and interrupted us asking for the room for the «other service provider» but we didn’t actually change rooms. Then she left telling me someone would come in with an icepack and a machine. No one came in. By the time she came back and offered to do that, I had spent over 2 hours there and needed to leave. The receptionist was too busy to schedule my next appointment. I said I’d call her to set up another appointment. I won’t. I have asked for a different referral. It seems like they are just taking too many patients.

Therapists seem nice and the treatment seems to be helping my daughter. Nice facility too.
On the downside they make you sign a form in the beginning so that you won’t be late and inform you that you will charged for late cancellations. I get that. However they’ve made us wait an average of 30 minutes past your appointment time.
If it wasn’t for this I would rate this place a 5.

Love the people here helping me to learn to walk again! Great job. They really care to see you succeed at returning back to goo help

This facility is absolutely amazing. When im having one of my worse days they know how to make physical therapy worth while.
The whole team is amazing. They know just what to do when your at your worse. Manny is awesome. They care about you and how your feeling.

I was referred to Medcessity by an MD through urgent care I was having excruciating neck and arm pain due to a probable herniated disc. I had been having this pain for weeks and sought advice from several different MD’s. It was not until I came to Medcessity and was treated by Jonathan that I began to feel hopeful. I could tell right away that he knew what he was doing. I’m still on my way to recovery, but feel confident that Jonathan and his team will help me make a full recovery. Everyone is very friendly and caring and I never find myself having to wait.

I have been going to Medcessity for going on the third month and I can not speak more highly iof them, than I do. They are the best! I was facing having both knees totally replaced and dealing with two bulging discs in back with sciatic pain down hip, leg to foot. Really hurting a lot & unable to wear shoes.
Their staff is awesome, they are cordial and understanding and communicate well with the patients. Throughout my therapy, which is several different methods, they have done well to get the knees to cooperate and past the injury. I am so happy and thrilled and grateful to them for saving my knees and my back!
I can’t thank them enough. Although, sometimes we had to do some extensive manipulation of one kind or another, being active as I am, I accustomed to it therapy and was very effective and they get Results!!!
Sometimes a little patience goes a long way and they are all just so cool. They really have methodology there and I must say that they are the best I have ever had. I mean it, I had a therapist in Hermosa Beach and they didn’t do half of what these guys will do to get you up and going and this is what we all want, besides out of pain. They deal with a lot of patients and I love how there is humor in the journey to healing as it helps immensely. let’s face it, they already know that half of us are there because we are die hard sports enthusiasts, dancers and more. they know we will really never want to quit permanently, the things we love t do., which got us here in the first place. So if you will, there exists sort of a knowing camaraderie at the center. we can all complain there and then get to work with their help in fixing the problem.
I have no problem what so ever with having five therapist that work with you. I assure you, what o né doesn’t get or do, the other one will and they all get a chance to work with you. Yah, they are busy, because they do a great job. I commute a lot right now and so it is difficult sometimes„ how ever the girls are gems they will really work with you and they are much more understanding, when they know you are trying and will work with scheduling your appointment. Anyhow, I am just saying, I love these guys and beside manner counts. Right now, happy as am seeing the light at thee end of thee tunnel… yoo hooo. Thanks you guys!

I was referred to Medcessity through my orthopedic doctor’s office after a surgery to repair a bicep rupture. The team here is top notch and helped me make a full recovery.
You work with one of the specialists who is assisted by a number certified therapists. I worked mainly with Manny and Cheryl, both who have extensive knowledge and experience in their field.
Check in is always a breeze and I’ve never waited more than 5 minutes to get started on the therapy. The treatment area has an open communal feel to it which makes it easy to interact with staff (and other patients).

Update: owner emailed me immediately and was very helpful and said they were updating their systems etc. re phone calls. also the receptionist seems friendlier… so I’ll increase rating to 4 ½ stars. :)