Image Rx

I had my lips done here by Jen and I was pleased with the results. After about 9 months I went in for a touch up and when I arrived Jen was not there but another woman with blonde hair was there and she told me she was doing my procedure. I think this is Heather? This is when my nightmare began. I asked for a half syringe and she suggested I use a whole otherwise it would look like she didn’t do anything. So I listened to her advice and boy was that a mistake. When I walked out I had a huge lump of product on each corner of my mouth and a huge lump on my top lip. I though it was just swelling even though in my gut I knew it was more than that. I iced for a couple days and it was worse. I called to ask if they could just dissolve it and was told they don’t have the dissolving solution. How do you not have anything to correct mistakes? I went to another office and was told that there was way to much product in there. It needed to be dissolved twice. After two visits to get it dissolved by a doctor, I basically had to start all over again. I did get my money back after all that but I was left with damaged tissue and the expense of the dissolving agent two seperate times. No apologies and nasty attitudes from the staff. I was referred to a place called belle vie in artesia. I went there and had the best experience. Leanna fixed everything. She listened, took her time, and left me with a beautiful set of lips like I had before. I will never go anywhere else! Belle Vie in artesia. The office is soooo much nicer, bigger, cleaner, and the staff is knowledgable, experienced. Image RX is a joke in comparison.

Love this place! I always go on Thursdays to see Jenny! She’s great– doesn’t over inject. I’ve used them for years and even taken friends and clients there. I highly recommend it!

I came here originally about 4 years ago, a friend recommended the laser hair removal. I was very pleased with the results, and the service. I came back this past year, and I glad that the friendliness and good prices have not changed. Prices are on their web page. I would really recommend this place, I also like how they give you $ 25 in credit for every customer you refer… so refer me if you go ;)

I received Botox for my «11» lines. The one star (since we can’t give negative stars) is ONLY for RN Jen who literally STABBED ME with the needle, repeatedly & quickly as if with no thought of where she really wanted to go — just went in the general area. I had this done only once years ago (UNFORTUNATELY I don’t remember the name of the place), had a very pleasant encounter with the doctor who slowly and carefully administered the Botox, and had EXCELLENT results. This time I was STILL showing the «11» lines, still able to frown, and it’s been over a month. They «graciously» said I can return but will still have to pay the full cost of another Botox injection. Will try another place for Botox & hopefully give a different review.
I’m sure, from the reviews, that they do well in other areas, but the only plus I experienced at Image Rx was that the receptionist was very professional & friendly.

I go to Heather for eyelash extensions. I drive an hour to see her and would never go elsewhere. She makes them look so natural but beautiful. I get compliments every time from people saying they don’t know why, but I look great. She is super nice and easy to chat with as well. She did them for my wedding and took so much extra time and care on them. I am so highly impressed. I would recommend her to everyone.

I went to Image Rx on four separate occasions to get a treatment to take away a crease I have on my forehead between my eyebrows. I was treated by a different person each time, and they were all very nice. Each one told me – «oh yes, we can make this go away, no problem.» Each time I paid somewhere between 180 and 200. Very nice experience while there. However, the treatments didn’t work – each time they’d ask me to call in 10 days later and tell whether it worked, and I called in to say there really wasn’t any change. They kept saying come back in and we’ll consult again – which is why I kept going back. Now after this 4^th time, I’m giving up. Nice people but over $ 800 later, no results.

Image Rx has such great staff, and they make you feel so comfortable. The nurse practitioner was so informative and friendly. I will definitely be back!

Ladies are great, both Jens. great obagi stock and lots to offer skin care wise

I love Image RX. I started coming years ago for laser hair removal. They are professional and make you feel very comfortable. They have great services, specials, prices and I think the staff is fantastic. They will take the time to explain what they have to offer but also tell me if they don’t feel something I’m wondering about is the right thing for me which I like. Nothing I don’t like!

Great place for laser! Easy to make an appointment. The staff is great and so convienent. Jen is amazing

I have been going to Image Rx for quite some time. I was referred by my best friend Diana. She had had many services there and I really liked how she looked and the prices were very reasonable. I go to Heather for my eyelashes and I always get compliments. She is the best !! I have also gone to Jenn for Juvederm and I am going back this week for some Radiesse. I live 25 miles away from this spa but it is sooo worth the drive. 5 star, truly.

Love the results I see after a visit to ImageRX. Jenny is the best! She is very knowledgeable and gentle.

I have been a client for close to 3 years and have not been disappointed. The staff is professional and caring and pricing is reasonable. I have confidence in the services they offer and pricing. The business is built on satisfied return customers. Kudos to Heather for lash extensions and professionalism. I have turned to Jen for laser, Botox and microderm without disappointment. Also, love Adriana and her phone reminders — she is always knowledgeable about the services and makes the client feel important!

This place is THE BEST SPA ever. They do all types of treatments I and get my botox injections done by Jennifer. At Image Rx they have a friendly staff who are great always at customer service. I never feel like they are out to make a buck, but rather they want what is best for the customer. I can’t say enough about Jennifer the owner. She is a nurse and has great skills. I would recommend Image RX to everyone looking to LOOK and FEEL 1000%. I’m a personal trainer and fitness instructor and people ask me all the time what I do and where I go for treatments!!! I say Image RX

Excellent! Cathrine is the best! Great service!

I have been coming here for years and I love this place! They offer a lot of professional services for a great price. The nurses are down to earth and honest with me. I drive a long ways to come and I wouldn’t go anywhere else. I highly recommend.

Knowledgeable, friendly staff. Very professional but has a neighborhood feel. Laser hair removal is relatively painless. I LOVE this place, and so will you :-)

{FIRST SESSON HAIR REMOVAL}
Jenny was very nice and made me feel very comfortable, she explained the process and made sure i was okay throughout the procedure. she did use a razor to shave off some extra hair but accidentally nicked me in the process. Overall my first experience was very good. I did find it a bit weird that she said i could come back in 4 weeks but then the receptionist corrected her and said at least 6 weeks… as the professional… shouldn’t you know better ?
{AFTER MULTIPLE SESSIONS}
I definitely see a decrease in hair grown and I’ve gone to both Angie and Jenny. Both have different techniques, I believe that Jenny is a bit more gentle where Angie spends more time over each spot which made me feel like the hair loss was more significant in those areas but overall more painful.

I called to ask whether or not they offered Erbium skin resurfacing and the receptionist, aside from sounding like a 13 year old kid, was completely clueless. Her response to me was, «Huh? Ummm.. . I.. .don’t.. . know. I don’t think so. Ummm.. . I’d have to say no, we don’t offer.. . whatever it is you just asked for.» Look, if you don’t offer a specific service that’s fine, just say that you don’t offer it. Or if you’re unfamiliar with the treatment then put me on hold, check with someone else and get back to me, but don’t act like I’m from another freakin’ planet when I ask about a laser treatment. Based on the experience I just had, even if this business did have a different service I was interested in I wouldn’t go to them because now I think they’re incompetent.

I have been here for the last few months for laser hair removal. They do a variety of things here, like juverderm and botox but I have never tried those so I will speak only about the laser hair removal.
I am really happy with the laser hair removal here. I just finished my 5^th session and have had significant hair loss. I absolutely love not having to shave all the time. Most of the time there is hardly any pain with the procedure but at times you can feel it a bit more then others. It is a tolerable level of pain though. But if you are afraid of pain, they can write a prescription for a topical anesthetic that you can apply before coming in for the laser removal.
The best part of all though, is that it’s only $ 49 dollars a session for the underarm area. Cheap and well worth the money!
The staff here has always been super friendly and nice. I also really liked that they give you $ 25 to use towards any service for each person you refer to this place. So far, I have referred one of my friends here and got $ 25 off my last session which made it only $ 24. What a deal! A few of my coworkers have also gotten laser hair removal here and everyone of them have been satisfied with their results. I think anyone who is thinking of getting this done, will have a good experience here, I defintely did :).