GGB Properties

DO NOT waste your money and time with GGB! Sorry this is long-​winded, but you deserve to know what these criminals will do! This «company» lacks both integrity and intelligence! Every communication attempt has been a hassle!
We viewed the apartment twice before signing the lease, and we thought everything was perfect! As I signed the lease on the kitchen counter, I noticed there wasn’t a garbage disposal, as advertised. The property manager says, «Oh no, that’s only in the down stairs unit. Do you still want to move in?» It was a minor inconvenience, so we kept signing. Then I asked for keys to the garage, since the advert also stated there would be a 1 car garage and a shared yard. She says, «Oh no, the downstairs unit gets BOTH garages and you aren’t allowed in the backyard.» I said «That’s why we chose this place! We have boys who need to play and we need the storage and parking.» She gave us the option of trashing the lease we had just signed, but we were already packed, with movers and trucks reserved for the move, just two days away! We should have destroyed the lease and moved on! But we had no choice, so we moved in.
The «office» (I don’t think there’s an actual building) asks you to speak only with the property manager, while the property manager is A) impossible to understand over the phone, B) ALWAYS late, and C) tells you to ask the office!
We noticed right away after moving in that the kitchen plumbing wasn’t properly installed, and sure enough, it started to stink and back up regularly. When the plumber came, he asked ME for a plunger and said that’s all he needed to do. I said, «Sir, we have to plunge every week and tighten the leaky pipes, could you please fix it.» All he said is, «Don’t let any food go down there and it should be fine.» Of course I don’t put food down the sink, there’s no disposal! And of course, it still backs up every week! Even after his second visit, I got the same story! I gave up on having a nice smelling kitchen or a proper sink.
We also notice stains on our «new» carpet. They’re were roaches that took MONTHS to eradicate. And after reviewing the advert for the downstairs unit, currently up for rent, I noticed they used the same bait-​n-​switch tactics! The «new» carpet downstairs didn’t even get cleaned! There is NOT «fresh paint,» just some touch-​ups!
After three years of being exemplary tenants, making friends with neighbors, and establishing ourselves in our community, they would not renew our lease and we were just given 60 days notice to vacate! The property manager wouldn’t talk to us, stopped taking our calls (hope we don’t have an emergency), and it took the supervisor 5 DAYS to return our call (we called every day)! The reason why we have to leave: «The owner wants to make more money off your unit!» My family (and neighbors) are heartbroken and I am livid! I guess I’m happy to be free of these bait-​n-​switch, cheapskate slum lords!

There is a good reason this place has horrible reviews, just moved out after a year. They charged my security deposit for burnt out light bulbs… My landlord danny was great but the office has horrible service & I would not recommend a single soul to move into any of GGB properties. I took pride in cleaning and maintaining the apartment while living there. They took took advantage of me any chance they could.
Overall spare yourself the stress of unprofessional landlords. Continue looking for apartments elsewhere.

Terrible management company, they don’t have an office, rent gets dropped off at a P.O. Box. They don’t care about the tenants or repairs. Instead they do small micky mouse repairs that last a month. They just a care about getting another buck out of you.

The absolute worst customer service you could possibly imagine from a property management company. People in their office have no professionalism and treat you like a hassle intend of like a paying tenant. You have been warned people.
PS I’ve been on Unilocal since 2011. This is my first bad review. That should tell you how much help this business needs in treating paying tenants like human beings.

The absolute worst property management imaginable. The people are rude, disrespectful and flat out horrible to deal with. All they do is collect your money. They don’t fix anything, or clean anything. They are what you would consider to be slum lords. And Gabby, she is just a royal bitch. I would never rent from them or hire them to service my rental units, As a realtor of 15 years, these are the absolute worst in the business. If you see GGB properties, go the other way.

I would totally recommend this property management. I been a tenant in one of their properties for over 5 years, I have never had a problem with them. When I have a repair request I just turn it in to my resident manager and they take care of it ASAP. People complaining of Roach problems it’s because they don’t keep their units clean. I make sure to have my apartment clean and never had any problems with roaches. Even though I don’t have any Roach infestation problem, they have my unit treated to prevent roaches. Not to mention that when ever I have a question I contact my resident manager or the office staff and they always answer my questions in an approachable manner.

Worse management company ever. The carpet I had was so old school. And hard to walk on it. It was stained when I moved it. I didn’t charged them for giving me outdated carpet. Don’t ever rent from them .when you move you they get you for everything. First they use cheap paint when you try cleaning the wall they chip. They also charged me $ 40 an hour cleaning fee. I was we cleaned the best we could. I paid about $ 500 cleaning fees. You know the person that clean get paid minimum wage. They charge you for everything. Cleaning and painting fees they took $ 1000 from my deposit. Stay away from this people. Go else where and rent. Good manager on site just company is awful. if I could give them I would give them a ZERO

I just rented from this company and I can only stand it for 4 months. The apartment on elm street is disgusting. Rent is overpriced for the location. No parking. The unit I live in is roach infested. It is so bad that they crawl on my infant sons bottles. The building probably is infested. The manager elessa is neglegent. She only works certain hours and does not accommodate. I keep calling the office to try and get in contact with Grace and she is never available and never calls back. Brenda and Araceli both do not know when she will be in… you think she would be there ay least half the time. I’m moving at the end of the month. I recommend that nobody deal with this company. It will be a waste of time and money.

What a great experience living here!!! Everything was really good! Our Manager «Doña Rosa» on 6^th. Street would take care of our repair request pretty quick. Currently not a tenant in one of their properties but would defenetly rent from them again recommended 100% office staff is the best too. Had no trouble with them when I moved out left my unit the best I could and got all of my deposit back! The best experience with this management company so far. Moved out of state that’s why I left but will rent again from them if I move back to long beach.

Muy buena experiencia con la Manager Rosa … Me atendió muy amable y me ayudo a tomar la mejor decicion para vivir en una propiedad de GGB!!! Recomendado 100%.

This company is one of the worst in the business. They don’t even have a office and dealing with them is a nightmare. staff is rude and when it comes to repair just know this they are totally working on raising the rent and dumping the APT complex with little effort. spin-​doctor of BS

NEGATIVE 0 stars if POSSIBLE! This is my first Unilocal review I’ve ever made. Landlords are careless when putting in a work order. INFESTED WITH ROACHES! Notify landlord and still didn’t do anything about it. If ever renting from this company, just don’t have Ellisa as your landlor! Most unprofessional person I had to deal with ever! Not attentive nor give a care of her tenants and how they are living. DO NOT, I REPEAT RENT HERE!

I’ve lived in Long Beach, CA for 10 years now, and i have moved around a few times. I can say that my family and I have used a few different property managements in the long beach area. Every agency we used were very disappointing/​money hungry/​and disrespectful companies that tried to squeeze every dollar possible. I have been renting from GGB properties for the past 3 years and have never had any problems with them. Every time that I have called the office everyone is very polite and attentive to my issues/​concerns. I was very pleased with the timeliness of resolving issues. They have been very considerate with making arrangements that benefit both of us, and sometimes only beneficial to me. I would recommend GGB Properties to anyone; they have very nice/​comfortable apartments for a reasonable price. Love the apartment I rent from them.
Thanks GGB Properties!!!

BEWARE: DO NOT TRUST THIS COMPANY!!! I had the displeasure of dealing with this company. We viewed one of their properties and decided to fill out a rental application. We asked the lady showing the house what were the qualifications for renting a property with them. We were told that we have to make 2 ½ times the rent and that we could not have any evictions on our credit. We knew that we met those qualifications, so we decided to proceed. Once we filled out the app, again, before we sent our payment in, we checked to see what the qualifications were. I read their application and requirements, line for line. We submitted payment and the application. I received a call and was told that we were denied solely based on our credit score. I thought it was odd, because we were not told that a credit score was a factor. Had i known, being a victim of identity theft and having issues with my credit, I would have never put in an application, let alone paid money for a credit check. I contacted the company and asked for a refund of the money and was told they would not refund us. I stated that no where on their application does it say that a credit score would be a determining factor to whether we were approved or denied. I was contacted by Grace, the office manager, and told that their application is clear as to their procedure. I explained to her that no where on their application does it state the qualifications and that we were told it was based off of no evictions and a certain income level. She was very rude, talking over me and telling me that they will not refund our money. BEWARE. They are deceptive, rude and not a company of integrity. Like Rebecca stated, if i could give this company 0 stars I would and we want to warn other so they don’t get screwed either.

I would give this management company 0 stars if I could. I’ve just moved out due to roaches, rats, and horrible management. They never fix anything in a reasonable amount of time. I had the sewer back up into my carpet and they did nothing about it and wanted us to sleep there with the stench. When I received the deposit receipt I was told that it would cost $ 1200 for painting a tiny 1 bedroom 1 bathroom apartment. I will never rent from this company again and I hope to have the chance to warn others so they don’t get screwed like I was.