Gamestop

Evan has the absolute best customer service! He greets everyone who is waiting in line while he serves another customer. It was packed and his coworker was running late, but each phone call was picked up and each customer was acknowledged. He even made an effort to stay upbeat and apologize to the guest persistently. Great attitude.

bad service. not worth coming to this store. id rather drive 30 mins away that here.

Evan and Jose are the best associates at Game Stop! Very helpful and friendly. Made a bad day to a great day finding a game I was looking for and saving me some money helps. Go to this location for the service and answer you need.

Ben and Alex are awesome! After dealing with horrible customer service from another location, we came here to get a missing part to our game system. The other store failed to inform them of our situation, but they were pleasant and handled the situation with pure professionalism.
The store is neat and well organized! They even offered is candy since it was Halloween lol! It was a refreshing experience!
We will be back soon!

I have been going to this game shop for the last 5 plus years since it first opened. All the staff and I have seen a lot are very good at helping me find the right first shooters that I like. These people are first rate. I am please to recommend this location to my friends.

Ethan gave us a list of games for the 4 for $ 20 sale which we had no idea was going on. He recommended games that are like the games we were purchasing. When he saw we had Mortal Kombat, he responded positively which made us even more excited to play. Ethan briefly informed us of the Power Up awards and explained the difference between the free and paid card. Best experience ever.

Walked in here yesterday to transfer my pre ordered games and my account over to this location, unfortunately the gamestop location in paramount moved to Compton (which by the way I wasn’t notified). So I proceeded to the counter and met with Ramon who is really knowledge, professional and courteous. I was in and out with my transfer in 5 minutes. Very fast but also professional.

The associates are top notch.

Since my office is just around the corner and I got myself a XBOX ONE for Christmas I have been to this Game Stop a lot recently. Their staff are super helpful, always in a good mood, and just a pleasure to deal with.

My experience here has been the best, as far as all the Gamestops I’ve ever been to.
The location of the spot is really low key. When I got there, the guy that helped me out was really helpful! His name is Todd. I came in with my girlfriend to buy a PS3 knowing nothing about it. Todd was very nice and very resourceful. He helped me figure out what was best for me while giving me many options to choose from. When I was talking options between my girlfriend and I, Todd was balancing phone calls and other customers. This is the spot to go to when in need of fast and great customer service.

OK Gamestop
Usually have what Im looking for in stock.
Nerdy clerks as required by all gamestops on deck at all times.
Reason its not 5 is some of the nerdy clerks are not as good on the job as others.
For example, Last summers clerks were much better than the ones there now, but whatevs its a video game chain store so you should not expect perfection anyway.

Cons: Used games are a rip, sometimes they have everything except what I want.
Pros: Most of the clerks are assertive (or at least good at faking it), and its in the neighborhood.

I came here in the evening just to purchase a game I had on hold for me. There were two cashiers working on two customers when I came in and got in line to be next. There was a line forming behind me of about 5 other people and we were getting a bit tired of waiting. I waited nearly 30 minutes as these cashiers tried to get their customers to add more things to their purchase (one was buying an xbox, the other was buying a game). The one cashier working with the xbox buyer kept asking if he wanted games, accessories, etc for it. The one working with the game-​buyer kept talking to his customer about games that were coming out, what games he liked, what other games he had, etc. That would be great if there weren’t other people in line waiting.
I don’ t think I’ll be coming back to this one if it takes more than 30 minutes to buy a game.

Opened promptly for my Sunday morning gaming purchase. I wanted to blow the day trying some new games. I had a coupon for buy 2 used games get the third free.
After some research the night before, and nice recommendations that morning, I scored. I really like this location.
The location on 5^th is just to damn busy, and the manager can’t do 2 things at one time.
Great job at this location. Thanks.

Video games overload!!!

There is a lot that’s right about this Gamestop. They have a fine selection. The employees are very friendly and knowledgeable. They are also patient with little kids’ questions and requests.
Unfortunately, their priorities are often lacking. We have been there on three separate occasions (to be fair, it’s almost always on a Friday night) when the store is busy. Most of the transactions seem to take a little while, and that’s OK. But the staff will take a phone call and drop everything to help the person on the PHONE rather than the person in the STORE. And I’m not talking a quick, «Yes, (insert game here) comes out on Wednesday,» kind of call. They’ll start looking things up on the computer, run to the back room, discuss the pros and cons of various systems — it takes a long time. All the while customers who actually want to buy something are standing there cooling their jets.
In my book that’s a huge strike — you should take a message and promise to call people back when things are slower, then wait on the person with money in-​hand first.

Went to here by foot, I live around the corner. Reserved ‘Army of 2′ sometime ago. Finally came out so went to pick it up.
Then the problems started…
I’m 23 yrs old and though I may still get carded and I am fine with that I know I look older than 12 years old or at least 18 years old. But nope! I had to walk back home and grab my Identification to prove that I was of age. That was annoying, it was raining and shit. Whatever the game is rated Mature. Fine moving on…
Upon entering the store the second time the then boyfriend quickly ran back to the walls to check out some used games and I went to purchase the game but after bring rang up I inquired about the overcharge. That’s right folks, I reserved the game and put some cheddar down to do so as well as getting a discount for reserving the game. OMG longest retail journey of my life to buy 1 thing!
They overcharged me! Then I had to return the item, get rung up for a second time. It was far too difficult for what it was. I mean it’s not like you go to Gamestop for great service you go for the games but better service would be appreciated.

I figured I’d be the first to review the new Gamestop where I was the first ever customer.
Gamestop #3812 opened a few months ago with little fanfare. Well, with plenty of fanfare for me. I foresaw a rare opportunity to buy a Wii Fit, which at the time was not to be found anywhere. I walked out of the store six minutes after it opened with 2 Wii Fit games (one for me, and one for my cousin) and the useless title of ‘First Customer Ever’. And since, 3812 has been my home for nearly all of my video gaming needs.
Workers are friendly, knowledgeable, and very helpful. Store is clean, brightly lit, and (still) has a tremendous selection of used games available. While probably not a good thing, I’m recognized by most employees (probably as the guy that buys way too much). Gamestop has always been good to me (minus the one that provided an ex-​girlfriend), and I always suggest buying and reserving games at Gamestop.
They should be paying me for these kind of reviews. Whatever. Back to Rock Band!