FPA Women’s Health

Ok definitely NOT the place to come to! Of all clinics this location is the worst! 1^st: receptionist is absolutely rude, unprofessional, & has a bad mouth! 2^nd: why do they let these girls wear SOOO much makeup? It look horrible for this company! 3^rd: how can they allow them to have hickeys on their necks? My advice. Terminate all of your employees. 5^th: this wait is absolutely absurd! They need women in here not girls. The mouths these girls have on them. I do not recommend to anyone.

the negative reviews on here are completely opposite of what I experienced. I refuse to go to the clinic in downey which is closer to home because of the daily anti abortionist groups. this was my very first visit and I will be coming back in the future… Darcy, Dr. Rachel, Jenny, and Dr. Tim were several of the very friendly staff members that have helped me throughout my visit and madee feel very comfortable by having conversations with me and helping me feel relaxed. I now have a different perspective on clinics and I will be recommending my friends and family and coworkers to visit FPA in Long Beach! Oh and I forgot to mention Melissa, she was the last person I had to see before the end of my visit. She was open to answering any questions I had and even wrote a note for me to turn in to my boss and professors since I did have to miss school and work that day. Staff members have given me a pleasurable and comfortable experience!

Something needs to change with this location. I have been here a few times and every time the wait is an hour +
What’s the point of making an appointment then?!

So upset with this facility. I was there for three hours! I had a 9:30 appointment and was seen at noon and still had to wait half hour for the Dr to come in the room. I told my supervisor I shouldn’t be more than an hour and a half but nope. Gone twice as long. Also, dr Norris came in and just asked if I’m there for the Nexplanon, I said yes and she set up for insertion without explaining what the method is and/​or the side effects/​risks. I believe it should be protocol to explain what you’re doing. Anyway, I don’t plan on going back. The girls in the front are so chatty with each other instead of working faster.

FYI: I’ve been to the Long Branch and Santa Monica locations simply because they’re open on weekends.
FPA needs to revise their scheduling processes. They set up an appointment, and then you spend several hours in the waiting room. I’m a very patient person, but this is absurd and unnecessary. They also give me issues about my insurance every single time. They ask me if I want to sign up for the green card and I tell them I don’t qualify because I am not low income enough. One receptionist didn’t even know how deductibles work and tried to get me to pay 6x what I should have.
So far, the one doctor I saw misdiagnosed me twice. I have been on four unneeded medications, including antibiotics. I appreciated the dr.‘s kindness, but all the incompetency is NOT WORTH IT.
Edit: Total wait so far? Three hours.

I have waited literally 3 hours every single time I’ve made an appointment here!!! What’s the point of even having an appointment then??? This place is ridiculous! It’s unacceptable to wait 3 hours or even longer when you have an «appointment»!!! I don’t understand why this ALWAYS happens.

I wasn’t going to write a review but since I just had a not so nice experience with a very rude receptionist, I changed my mind.
My first experience here was ok. I came in for a pregnancy test because my period was 2 weeks late. They told me it was negative and to come back in another 2 weeks if I’m still missing my period.
2 weeks later, I came in again and took another pregnant test. I was told Negative again. The nurse told me that it’s most likely because of stress from my work, that’s why I didn’t get my period. And she told me confidently that I am not pregnant.
So a total of 8 weeks went by… and then one night I experienced terrible pains and cramping… then heavy bleeding and contractions and I miscarried. I knew because I went to the ER and they told me.
If I would’ve known I was pregnant, I would’ve taken better care of myself and started prenatal care.

Staff is expertly friendly, professional, and most importantly, knowledgeable. I made my appt on the same day on a Saturday. I work full time so having access to care on the weekend is very convenient. This makes it easy to get an annual exam, and it was only a quick drive to the office. Great experience overall.

Let me be honest,
Within 20 minutes I was having the worst experience I could ever have in a medical center. The intake nurse who was supposed to a basic ultrasound was extremely rude and unprofessional (I’m upset I don’t remember her name). When I requested for certain examination, She told me «You don’t have a choice.» When I asked for another nurse, she ignored me and walked out the room. Wow.
So I asked to speak to the supervisor before I left because my mind was made up that this location was not for me.
And somebody from their staff needed to know how I was treated. I waited maybe 5 mins before meeting Lindsey.
Lindsey was amazing and 100% completely professional and understanding. Her customer service changed my mind about leaving! She even offered to be my nurse for the duration of my visit. Doctor Steward was awesome and very educated. She answered all of my questions and is everything you want from a doctor. I ended up having the best experience there and the nurses are very sweet.
Lindsey Thank you! Your amazing.

Fairly nice staff .but nobody said anything to me about a copAy .so I’m in a gown waiting and when I told them my husband can drop off a check they said it was fine. So when he gets here they tell him they don’t except checks. I was never informed of any of this and their lack of communication has resulted in a 4 hour wait and a pointless trip back to the office and I may possibly have to come back. The lady who my husband approached was rude Everyone else was very nice. Fabiola helped me and she was very nice. Changing the review bc Once I got in the doctor was comforting and very sweet. even the assistant helping her went beyond her self to make me feel relaxed. Thank you so much

Honestly got to say. The best service I have had in years. I love the nurses, they are so sweet. Mrs. Beth is the cutest doctor! I felt like home.

The staff was so friendly it was hard for me to be mad about my three hour wait! Megan Munoz-​Rice was so nice and made me feel extremely comfortable during my visit!

This review is purely for the sonogram, I did not receive any surgical procedures here seeing as the goal of my visit was to confirm pregnancy. It was a very long wait, I was there about 3hrs in total. BUT I will say this, the staff is so incredibly sweet and understanding. Megan Munoz-​Rice was my ultrasound tech and she was an absolute doll! She listened, was gentle, and made me feel very at ease (not always the easiest when you’re in stirrups!) Fabiola Rodriguez did my registration and helped me work out a kink with my insurance, very helpful and patient.
I’m so glad I was able to utilize this resource! I will be back for another sonogram, this time with a first thing AM appointment to beat the wait.

First of all, Thank you FPA! Everyone here was very kind and made me feel very welcome. The staff is very professional, yet still comforting. I was definitely satisfied with the overall service that was given to me. Everything from making my appointments to seeing the Doctors was a breeze. The staff also made me feel like they genuinely cared for my well-​being (that’s a big plus). They took good care of me in recovery and didn’t rush me out. They gave me all the time I needed before I was ready to get up and go. I would definitely recommend FPA to all of my family and friends. Both west covina and Long Beach offices treated me very well. They were even very lenient with my tardiness, (my regular doctor would make me reschedule) Thanks again to all the staff at FPA. You made my experience a great one!

I was beyond impressed by how clean, private,
and organized this place is. Every single person, from the first phone call to the last checkout, was respectful, personable and very professional. I like this place more than my own Drs office (in fact, wait time was less than at my Drs office) and if my hmo allowed, I would rather come here for services. I would definitely recommend this place to close friends and family.

Nice people. Aweful wait times… The office is cold, crampt, and dark. It’s was like spending time in a cave… Bring a jacket and make sure you bring some form of entertainment

I cant say anything more than what a wonderful group of people work here they were soo welcoming and kind. I will be recommending this place to all my friends and loved ones such a great environment. I have nothing more to say than i will be returning love you ladies keep it up!!!

Wonderful customer service! Answered all my questions and took care of my concerns. Got all of my treatment on spot! Pleased with this business in all aspects. Would very much recommend

I called to make an appointment and I specifically ask the lady who answered me that I was looking to get a «certain procedure done» and so she gave me an appointment for counceling, she told me it was needed before the procedure. I got there 40 minutes early just because since it was my fist time there I wanted to get paper work started to be out on time for a second appointment I had that day, (which I lost because I didn’t make it on time). I waited almost 3 hours to be seen just to find out very rudely that you guys don’t perform this procedure anymore, could have been very helpful to be told that when I called to make the appointment. your people at your Long Beach office should be more profesional and should care more about other people’s time. I had a horrible and upsetting experience at this clinic and wouldn’t recommend to any one!

This was my 1^st time at this clinic and I had a very pleasant experience. The nurse practitioner, Beth, came out to the lobby and greeted all the patients waiting with the cutest little paper flowers. She took her time explaining very detailed information about my exam & was open for all of my questions! The office staff was professional and courteous, unlike most medical centers which made my visit all the more pleasant. I would definitely recommend this location to family and friends!