Elite Tax & Accounting Service Inc

I am currently having real issues with Nancy Eisner regarding taxes she did for my deceased mother back in 2010. The IRS took $ 3000 out of my bank account 17 months ago because of under reported income linked to stock sales on my mother’s 2010 tax return. Nancy has claimed for the past 17 months that she filed an amended return and that the state is just being slow at returning my money. She is refusing to send me any supporting documentation so that I can fight for myself and she is no longer answering emails. I called the State of California and they told me to call the IRS because there was no amended return filed. I then called the IRS and they also said that there was no amended return filed. This basically comes down to the apparent fact that she is not telling me the truth and since she won’t supply any backup documentation it’s finally sinking in that she has swindeled me.
If there are any other people who have run in to similar problems, please email me at
with a short description of your problem. It may help in my struggle for justice. Please put Elite Tax in the subject line so that it doesn’t go into the Junk folder.
THANK YOU SO MUCH!

I have had the pleasure of having Nancy prepare my corporate taxes for me for the past 6 years. She has always been prompt with responses when I have questions, be them phone calls, emails, or even making appointments to come see her in person. She is very helpful and knowledgeable about a variety of legal tax and accounting areas.

I was referred to Nancy by a friend who had hers prepared in the beginning of April 2015. I asked her for an estimate of my tax return and she quoted me. She was specifically told not to continue processing my papers and I had forgotten about this company completely until I received a letter in the mail from the IRS stating that I had filed late returns and also have underpaid.
How did this happen? I had filed my taxes on time (before April 15, 2015), with a different accountant that I trusted — I had also made a payment to the IRS before April 15 — for the amounts I owed.
Turns out Nancy then filed my taxes in June (2 months later) without my permission, with estimate numbers I had given her for the quote. This woman then sends me a bill in the mail on June 25 for $ 185 for taxes she filed. I called her twice and sent her emails to give her a chance to clarify… no response.
I now have two tax returns filed for the same year. Owe money to the IRS (which I had already made the first correct payment) and this woman is going on with illegal practices. Stay far, far away from this mess of a woman and anyone associated with Elite tax This will be followed up with a lawsuit if she doesn’t fix this issue by the end of the week.

Nancy has been my accountant for the last 10 years and she has been a life saver on multiple occasions, from changes in jobs to changing states, she has been able to cover it all and I wouldn’t trust anyone else. She is honest and hardworking which has shown off in my tax returns, especially when I was randomly selected by the IRS for an audit — she protected me. I referred all my friends to see her and they still see her because she is the best!

Is this place still in business? If you want to get audited by the IRS, have them prepare your taxes. I had my dad’s tax attorney take a look at their work and the IRS letters and told me the work was «sloppy» and I should only go to a CPA for taxes. I pulled my tax returns to see what detail was on there and there wasn’t any itemized line descriptions. Just numbers! I made an appointment to see Nancy and had to ask for the detailed info for those tax years. I was shocked to see all the stuff on these sheets that I never had paperwork for and never asked to be itemized. Nancy advised me to «Fill out mileage forms and send it back». Easier said than done. I ended up owing over $ 12k in back taxes and that was just the IRS. Once the state got wind, I got another bill. My taxes were not even that complicated yet Nancy and her staff for 3 years managed to make RED FLAG mistakes such as driving 50k miles a year and paying $ 3k for license renewal (for a Nissan) amongst other things. YOU HAVE BEEN WARNED!

My payroll company needed someone to fill out and send in some forms for me to the IRS. Nancy completely messed up my forms, including INCORRECT EIN numbers and an INCORRECT social security number for myself. I received several letters from the IRS, and every time I called, they said that my account was up to date. Come to find out, Nancy’s mistake created a whole new entity in the IRS database, which took SEVERAL months to figure out. These minor errors cause big mistakes, and should not be done by someone that considers themselves a professional. I would not recommend Nancy or her work to my worst enemy.

I have been using their service for about 6 years and I have never had any problems. In fact, I’ve been steered in better directions regarding my finances by them. Their advice, tax prep preparation packets, and in person service has been excellent.
I only wish I lived closer but, it’s a good reason to spend some time in Belmont shores.
The 4 star rating is only because I can’t recommend them for corporate and very complicated clients due to my not having any experience with them in that regard… and the drive.

Thank you for all the emails and calls– I want to sue Nancy and will be seriously looking into it since she is STILL in business. Continue to contact me at
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Definitely get a Tax attorney because the IRS WILL eat you alive!!!
Hang in there eventually things do get better.

I had Elite do my taxes two years ago and again last year. I got back-​to-​back letters from the IRS telling me that my taxes were incorrectly prepared for both years; costing my disabled husband and me over $ 20,000. I placed at least ten phone calls for the owner (Nancy) and she refused to return my calls. When she finally did, she had an attitude and insisted she was correct until I told I quoted the tax law that she had overlooked. She promised to call back and never did…