El Super

This review is based on the ready-​to-​go food department. My friend wanted some auga frescas and we remembered that they sold some. We got there and looked at the selection. I didn’t want anything so I told my friend I would wait in the eating area.
My friend is in a wheelchair but she is still clearly visible to the staff. She waits at the register so she can order. 5 mins pass by and I look up from where I am seated and see my friend still waiting. I walk over. We see a female working pulling bread from the racks in the bakery. She clearly sees us and even makes eye contact but avoids even asking if we’ve been helped or at least getting someone to assist us. I go sit back down, another FIVE minutes pass by and my friend still hasn’t been helped. By this time it was obvious they were ignoring her. We then see a worker probably on her lunch, cut us and pay for the food she decided to get. Other customers were cutting in front of my friend to pay for their purchases even though we’ve been waiting longer.
After 15 mins they finally assisted my friend. No apologies for the wait. I see reviews stating that workers were being «prejudice». I don’t think that is the case. The workers are just lazy and lack customer service skills. My friend is of Hispanic heritage was still ignored.
We waited 15 mins just to get a drink. Something that would’ve taken one minute tops.

PREJUDICED EMPLOYEES! Customer’s beware… If you are not of Hispanic ethnicity do not bother shopping here because they will NOT assist you! I stood waiting to be assisted at the carniceria counter and was blatantly avoided. They were rude in commenting about my skin color in spanish which little to their surprise I understood. I have never felt so out of place shopping anywhere in Long Beach like I did at this store. Don’t be segregated, Don’t shop El Super!
I would recommend Superior down the street, they have excellent customer service!!!

Great tamales customer service is great, the store is clean and well stocked. There is also a seating area to enjoy your food.

I love shopping at ethnic markets and El Super has become my new favorite obsession! First, plenty of free parking is available with patrolling security. I appreciate the parking area feels safe and is clean. Moving into the market, you’ll notice how open and clean everything is and I love it. The deli counter is my favorite! Tacos, tortas, and fresh-​pressed juices are delish! I haven’t tried everything, but all of the hot prepared food looks pretty good. It’s very inexpensive and fast. I also love their produce section! Again, it’s clean and inexpensive. I haven’t tried their meat yet, but everything is securely packaged and the area clean as well.
I think bougie types will be okay here. One of my bougie friends told me about this place!

Do not shop here. Over 1000 health violations from the Health Dept for expired food, bacteria etc. Report any expired food being sold, food poisoning. Attached a photo of the flyer I received from the Health Dept.

The market is so helpful barely moved to long beach and thank god its local, great customer service, the manager was helpful when I asked for some assistance. The cashier was so sweet, I believe her name was amolia, she was very helpful she EVEN gave me coupons ! For some of my items, I saved up about 10 bucks. Thank you !

Cashiers can be slow. Lots of fresh fruits and vegetable selection. Can be pricey. Superior down the street is a little cheaper

Worst customer service the cashier amalia was giving attitude acted like she couldnt speak spanish didnt even say goodafternoon or something roller her eyes when she told me the amount that was due worst experience ever

I always go there to buy fruits and vegetables. They taste aleays great, no artificial, however they don’t shine as in other grocery (no polish eax on them), and the price are rasonable. Also breads and sweets from their bakery are nice. For other products there is not a big assortment, but you can find the essential stuffs.

I was never one of those high end shoppers!!! For myself, I prefer grocery stores that have great discounts, amazing customer service and just about everything that I need and can find very easily all under one roof. That would be El Super!
Located right inside a shopping center that boasts a CVS and a Starbucks, El Super is my go to place for grocery shopping. They almost always have discounts on everything here. The meat is decently priced, their jugos de frutas are just amazing and they have a certain area that have their own Mexican cheeses! Nice! This store is pretty big inside with just about everything being easy to find. They’re very helpful and always willing to give out samples of their meats and cheeses, if asked first.
Being that I frequent Long Beach very often, this is my go to spot to grocery shop. Until I find another place with even better discounts, El Super will always be the place for me!!!

Did not know there was a Super here kinda hidden. Clean, organize plenty of parking cannot complain.

Fresh ingredients for low prices! Yes!
This market is amazing. Their fruit and vegetable section is fresh and the price are the
lowest that I have seen. Everything is listed in both Spanish and English and it is fun to
learn the Spanish word for items that I use every day.
They do a great job and it is worth checking out.

Overview: This El Super is a Hispanic supermarket located in downtown Long Beach with several health infractions that offers a wide selection of low priced produce (but not low-​priced prepackaged boxed goods such as Pop Tarts). There is a nice large private parking lot for free.
The Establishment: With a name like El Super and Spanish-​first labeling on all the goods, El Super is aimed squarely at the Hispanic residents of Long Beach. It has several health code infractions (between Oct 2014 and January 2015 El Supers were cited at least 4 times) but gosh, if you’re not afraid of the occasional tapeworm or bout of salmonella, you can get some really cool things here. Beef heart, beef liver, crazy looking Mexican cheeses, Mexican drinks, odd tropical fruits… I love it. The place is clean enough, and although there were rocks in the pinto beans (not kidding), at $ 1/​lb I can’t complain.
The Service: I think the service is fine. I read a few of the reviews below and was surprised at how offended people were by the people here by small incidents at this El Super! Don’t people realize that they’re going into a budget supermarket? Do you really need your cashier to make eye contact and acknowledge your existence as you check out? Do you expect to bring your backpack into a grocery store that that is likely plagued by shoplifters using backpacks to steal things?
Conclusions: Let me be frank. If you shop exclusively at El Super, you’ll probably get food poisoning once or twice of a year due to sloppy food handling and sanitary conditions. If you have a job that’s important enough that you can’t risk a day on the toilet, you probably make enough money to shop at a Vons or Trader Joe’s and I would advise against shopping here. For me, I love adventure eating and this place makes me happy (though I will probably tell a different story and change my review on Unilocal if I find out I now have a tapeworm.)

Love the deals and their food. Their bathroom sucks and is always dirty!!! But their staff is friendly and helpful.

The girl at the service deli where you buy ready-​to-​eat food is EXTREMELY rude, and possibly a little racist. I was waiting in line yesterday to buy some chicharrone (oh God the chicharrone) and she skipped over me TWICE to help others, all while I stood there and watched. It is clear that I am not the majority at this store (tall, light-​skinned, blonde), but I DO understand Spanish. She has a nasty attitude, even when I’m nothing but sweet every time I am in there. She is the reason I will NOT be coming back to this El Super location. You may not LOVE your job, but you’re still getting paid for it, so at least pretend? Other than that I have no complaints, other than the pushy protestors who are always outside, and the fact that the store is always filled with little kids who run around like maniacs. But that’s pretty much everywhere in Long Beach.

The prices are low but the variety is also limited. I usually only come here for produce, some seafood, eggs, and fresh Mexican cheeses. I check the ads weekly and pounce on what’s cheap. The blue line stop is right there too so getting here is convenient. They close at 11pm which works with my schedule. You won’t find many American name brands here but then again it is a Latin American market.
They make fresh tortillas, chips, salsas, and traditional Latin cuisine you can eat in-​store or take home.

Okay store, but a welcome addition to the area.
Positives:
1) The prices are very competitive, all across the board.
2) Store is large and clean.
Great place to go if you want to make banana bread.
Bad place to go if you want fresh, non-​rotten produce.
Negatives:
1) Where the hell are the hand-​baskets? Get some hand-​baskets El Super, this is a normal thing to make available to your customers.
2) Where is the single serving beer? I want one 22 oz. Newcastle, not twelve 12 oz. Newcastles (but the price for a twelve-​pack was $ 13, very, very competitive).
3) And finally an actual complaint — the pre-​cooked chicken from the deli area is bad. It is old, over spiced, and just not very good. This needs to be worked on. El Super will lose money over time, well-​cooked chicken is a huge draw for a store in this type of neighborhood. Fix your terrible chicken. Message me if you want me to come into your store and show you how to work your roasters (seriously).
wondering: How is the store a «hispanic store»? Is it because they sell pan dulces? There is nothing about the store that is hispanic. Tiffany M. is a twit.
Lastly, fix your chicken for an extra star, get some baskets for the fourth star.

Excellent market, very clean. Side note they have a no backpack policy, which is their Right as a business. That being said if you have a policy of leaving them by the door, i would need to be able to securely leave it by the door not expected to leave them by the door on floor, with security guard stating that is was at your own risk. I get it, theft prevention but i carry my laptop and all my work items in my backpack, which is not any different than the large purses they do allow in there. Suggestion ill leave backpack at door in a locker that i can lock. Then id be comfortable.
I was going there to have lunch and do some work while eating… i guess ill choose another lunch establishment.

Super nice, super clean and super new. Was visiting the area when I walked into El Super and was really impressed with this location. The workers were all very nice. The store is laid out very nicely with lots of room to maneuver through the aisles. They even have a section for hot meals. I’d defenitely check this out again when in the area.

Finally another supermarket in the former Albertson’s space! I went here today on my lunch break and I loooove it! I have my proof of receipt of what I bought and will upload the pics soon. So much cheapie food, I can’t stand it! My wallet loved me today because I saved so much!
Pomegranates 3 for 99cents! Mushrooms too, coconut juice, some tea for my troubled tummy, even the veggies were way more affordable than super-​crowded overpriced Vons! Never again!
Tourists if you want to save on your Long Beach vacation, head over here for some authentic Mexican delights-​tacos, tamales, fruit juices like Mamey, Horchata etc… tortas, tceviche, carnitas, fried chicken, rotiserrie chicken, all fresh! Now you can feast on the beach or at the park or wherever you want to go. I am glad I work nearby here because I’ve found some really super affordable lunch options that don’t involve a tip!
Just be aware of the cluckers who’ve returned to this parking lot, trying to hustle some money out of you. Don’t pay attention to them, just keep on walking!