David J Hauss, DMD

I’ve been going to Dr. Hauss for give or take 2 years now after not having been to the Dentist for probably 6 or 7 years prior. Throughout the entire experience Dr. Hauss and his staff we’re courteous, welcoming, and kept me completely at ease through the process. I went from not going to the Dentist for years to coming to Dr. Hauss’s office at least 4 times a year for cleanings. Anyone I know who is nervous about going to the dentist because they haven’t been in a long time or they just don’t like the dentist I always recommend Dr. Hauss. I recently moved a bit further away from his office but I still make the trip there because it seems like a good dentist can be hard to find and I definitely found one.

Today’s experience at Dr. Hauss’ office left me feeling particularly wary of returning. Suspecting that my former dentist had significantly over-​charged me for a deep cleaning (nearly $ 450 for only the left half of my mouth-​a sum that surpassed the relatively low price of $ 390 to have all four of my wisdom teeth extracted, plus x-​rays, at a well-​respected oral surgeon nearby) and unable to obtain an appointment with my oral surgeon, I decided to give Dr. Hauss a try when the area where one of my wisdom teeth had been extracted became tender and swollen. He seemed to immediately gauge what the problem was, but insisted I undergo a panoramic x-​ray anyway. Not wanting to take a chance, I acquiesced. The x-​ray, it would appear, was superfluous, and I suppose I should just chalk up the expense that I incurred on that front to my own naiveté for not refusing. Fine, lesson learned.
My real problem with this place is their apparent lack of professionalism. Having already asked why I did not return to my former dentist during the initial preliminary examination (to which I gave the curt reply that I had found the latter unsuitable), Dr. Hauss took it upon himself to follow me out to the reception area, where he again reiterated his question in front of the receptionists (and any potential passers-​by). When I confessed my suspicions about having been overcharged and the lack of transparency in their billing process, Dr. Hauss then took a pedantic approach, vaguely explaining why those exorbitant charges were justifiable and, not so discreetly, implying that I could expect the same if I return to them for a deep cleaning in the future. The receptionist, without prompting, also saw fit to confirm that I had indeed received the cleaning at the other dentist’s office, and that it was, in fact, a «deep» cleaning, thereby attempting to bolster Hauss’ point.
The most obvious question in all of this is why did Hauss feel the need to pry a second time into my decision not to return to the previous dentist? It was not relevant to the treatment I received today, nor was it proper to do so in the reception area. I can only surmise that the two men know each other, and, owing to his defense of the other’s billing decisions, that I could expect similarly ambiguous charges here. Perhaps I’m jumping to conclusions too soon, but today’s visit did leave me with a bad taste, and I urge others to take into account my experience when considering Hauss.
On the bright side, the service was fast, and the staff was generally pleasant. I do appreciate that they allow patients to fill out their paperwork online to avoid long wait times.

I hate the dentist. Well, i did hate the dentist. I hated everything involved with it, but after I went to Dr. Hauss for the first time, he changed my mind. I now know it’s possible to have major dental work and cleanings done with the best care and comfort there is.

Staff is very nice… Nothing outstanding about this location! They do have tvs etc which is a good thing, also waiting time is minimal about 5mins, not bad!

My root canal diagnosis was revealed to me at the counter as I was leaving. Stunned, I asked for some discussion on the diagnosis. Dr. Hauss seemed annoyed at being pulled from another patient and offended I was asking what my options were. No further testing other than x-​rays were performed, nor were they offered. Then he asked me if I was afraid of pain… um, no. Good thing thought bubbles are only in cartoons and the morning funnies.
I went somewhere else for a build-​up. No root canal has been needed so far. I have NEVER had pain in this tooth. Root canals are over-​diagnosed and extremely expensive! We are entitled to full explanations and thorough testing if any procedure is to be done on our bodies. Be careful out there Ladies and Gentlemen!

I don’t leave Unilocal reviews that often but I have been coming to Dr. Hauss for about 3 years now and I think he has been the best Doctor I have ever had. He doesn’t just come in and do his job and leave. He takes the time to sit down and explain in technical terms his reasoning and approach to his dentistry. As a technical person I can’t tell you how much I appreciate this. He really strives to treat his patients like human beings and he goes the extra mile to make you feel comfortable.
He is so passionate about his work that every time I come to his office it seems like there is always new technology and cool new instruments. The fact that he takes these Unilocal reviews seriously and takes the time to respond to any negativity tells me one thing. He is passionate about his work, he cares about his patients, and he strives to improve his staff and his business.
I used to hate going to the Dentist before coming to him but now I actually look forward to my appointments because I know I am going to get the best treatment from a very professional and knowledgeable staff. For a Doctor to change my whole outlook of going to the dentist is quite astounding.
Thank you Doctor Hauss!

Amazing customer service! This was my first visit here and I would recommend Dr. Hauss and his staff to anyone living in the long beach area are greater. The staff here was beyond friendly, accommodating and patient. I will be going back for additional work. Chau the hygienist was great and gentle. Dr. Hauss made me feel like I was right at home and was one of his tenured patient. See you soon!

Love Dr. Hauss

I went to Dr. Hauss. Dr. Hauss himself was pretty nice, the ladies that assisted him were really nice. The heavyset lady that sits at the front desk OMG!!! She always seems to be having a bad day. Her demeanor completely brings the down the atmosphere in the office. I called several times to find out the cost of a procedure and to notified of when it could be done. She kept telling me she hasn’t received the information from Dr. Hauss. Okay it’s been 3 months she’s still saying the same thing. Lazy people bother me. The times I have been in the office and she’s said that to me I couldn’t understand why didn’t she just get up and go ask him. I could see him sitting in his office. I almost feel like she hates her job, or maybe she didn’t feel like leaving her bed that morning… but this is every time I come in there. If it wasn’t for her I would give this office 4 stars. The person who greets you when you walk in the door for me really makes a difference. The dentist is not cheap with insurance or without insurance. So anywhere I go and spend my HARD EARNED money I don’t want to look at some somber receptionist (or any staff for that matter), who acts as if she is doing me a favor by taking my money. If she’s that unhappy they should relieve her of her misery and allow her to be free to pursue what will make her happy… Life’s to short.

It’s been over 2 years since I had seen the dentist. I had a cracked filling that I knew would be bad news. I was new to the area and saw great reviews on Unilocal so I decided to go here…
When it came friendliness of the staff I’d give them a 1 the dental hygienist put on some fancy video about periodontal disease and didn’t bother to speak to me. Then they said I needed all of these treatments. All I kept hearing was $$$!!! They took a bunch of X-​rays and photos. Which of course costs money! My insurance only pays for 70%!!! And they make you pay for ½ of the costs up front or apply for a credit card…
The billing rep was condescending and made me feel horrible. I know I need to take care of my teeth but I also need to feed and Clothe my child!
I’m getting a second opinion. I know they can’t really tell what treatment option to follow until they get into my mouth– (if I need a root canal or crown). But I feel like I’m at the mechanics and they’re selling me all these things I really don’t need and it all sounds like its a different language. I’m really disappointed in this office and the treatment they gave me. I just wanted the staff to explain my payment options and get the necessary treatment for my teeth.
Pros: They are a very tech savvy office. Text MGS to confirm your appointments and online paperwork. Oh and really nice TVs to see your teeth…

I had a HORRIBLE experience at Dr. Hauss’ office. I had just moved to Long Beach and was in need of a dentist (I picked him because of his Unilocal reviews). I filled out a packet of paperwork, including my dental insurance information, and was taken into the examining room. They were half way through my x-​rays when the clerk came in and said they didn’t accept my insurance. Dr. Hauss didn’t say ‘excuse me’ or ‘I’ll finish later’, he merely stood up and walked out of the room. So I’m sitting there with my teeth clenched down on an uncomfortable x-​ray device, while the clerk acts as if it’s MY fault for having different insurance. SHE’s the one who didn’t check my policy BEFORE I went in! Dr. Hauss made me feel worthless and embarrassed. He didn’t return to the examining room until I spent an hour talking with my insurance company. When he finally came back, he tried acting as if we’d been friends for years. OVERALL, DR. HAUSS IS A SUPERFICIAL AND UNPROFESSIONAL DOCTOR. I was billed for the full amount of the x-​rays, even though it was their fault for not checking my insurance before my visit. I paid it; I’m just so happy to be out of there.

***NEW PATIENT REVIEW***I had my first appointment with Dr. Hauss on Friday and I was very impressed. I’ve had to move around a lot in my career. Along the way I’ve been very lucky to have had some great dentists. Dr. Hauss and his staff are top notch. They are a very thorough, high tech and professional office. Dr. Hauss is clearly a very smart guy and loves what he does. He provided an insightful analysis of my dental health. What I liked most his assessment was that it was unbiased. Clear. Concise and delivered in a genuine manner. He offered well-​reasoned professional advice and didn’t try to sell me anything he knew I didn’t need. Personally I try to take great care of my teeth. Dr Hauss both recognized and appreciated that.

I’ve moved from dentist to dentist and finally found Dr. Hauss. He’s a great doctor and doesn’t make me feel any more anxious that I initially am when going to the «dreaded dentist.»

Dr. Hauss and his staff are awesome. If you are looking for a great family dentist, here is your man.

Okay, so i was waiting to review until Dr. Hauss really got down to work. First of all, i am the wimpiest person EVER! I put off going to the dentsit for almost 10 years, and it was all because I didnt trust anyone with my teeth. My mouth is the million dolla mouth, and it isnt because it looks like i paid a million dollars, i look like i stumbled out of a carnival! So, i first saw the hygienist brenda, and she is so nice. She also put the smack down on me, for not being responsible enough (i.e. flossing) with my habits. I needed her to put me in check, because since then, i have changed my ways. Thanks Brenda (i think) :)
OKay, so Dr, Hauss… he has been so incredibley nice. Lets just say that i have crazy anxiety, and HATE pain. He was nice enough to write me a Rx for a chill pill to take before my appointment, as long as i had a ride. unfortunatley i didnt have a ride… so i went in for my appointment cold turkey. i was a spaz! so dr. hauss totally reassured me, and topped me off with some nitrous (and babied me the whole time). After my appointment, which actually was a breeze (i cant believe i am saying that) i went home and napped. later on that night, Dr. Hauss CALLED ME, to make sure i was okay. talk about an awesome guy! soooo, i cant believe i am saying this, but i will be back, and not in ten years. Congrats guys, you are no longer my least favorite doctors, haha!

I am a recently new patient to Dr. David Hauss and I’ve got to tell you, he’s as good as it gets. After not having been to the dentist in a good 4 or 5 years (sounds gross I know, don’t judge) I didn’t know what to expect. After my cleaning and exam I was comfortable enough with him and the staff to have some fillings done that same day. He’s very thorough, explains everything in detail, uses very modern equipment and just plain out ROCKS… The staff there is excellent as well and they all make you feel great =) … He will definitely be my dentist for years to come, and now I actually WANT to keep up with my regular dentist appts. If you want a dentist that’s going to take the creepy scariness out of your dentist visit AND do a really great job, go see Dr. Hauss.

I have been going to Dr. Hauss for about 20 years. Everyone there is friendly and they seem really concerned about their patient’s oral care. He’s always upgrading equipment and now has tv’s in the cleaning room so I can watch the news while waiting, getting a cleaning or more major work. Dr. Hauss always remembers to ask about my hobbies and camping trips I take, which shows he’s paying attention. Totally worth going to.

Long story:
Dr. Hauss and his staff are genuinely friendly and caring. They’re professional, CLEAN, and happy to answer questions. They have newer technology than other dentist I’ve seen and its GREAT. I’ve never smiled so much or been so happy at a dental office. Nothing was painful or too uncomfortable.
Long story:
This was definitely my best visit to dental office! I found them through Care Credit and I’m beyond grateful I did!
Dr. Hauss and his staff are very kind and happy to answer any questions you have. They’re not overly friendly or too perky, but they make you feel welcomed and very comfortable. Dr. Hauss explained everything as he went along and did not pressure me in to anything. :)
I went in for a teeth cleaning, exam and to have one of my wisdom teeth checked out. The hygienist used a topical anesthetic before the cleaning, which was GREAT. I hardly felt a thing. Whatever they use is WAY better than the Orajel my past dentists have used.
When it came time for the exam the x-​rays were done easily and Dr. Hauss and his assistant were gentle. He decide he could pull my tooth for me, if I didn’t mind waiting a little bit, since it wasn’t scheduled to be pulled that day. I gladly waited and it was very worth it. Like I said early, the topical anesthetic worked great, and combined with Dr. Hauss distracting (shaking me cheek) I didn’t feel the needle, only some pressure in the roof of my mouth and nasal area. He chatted with me while waiting for the anesthetic to kick in, which helped me to relax a lot more. Once he got down to business the tooth was out in much less than 5 minutes, no stitches needed. I had no pain or discomfort at all in the days following.
I’ve had 2 wisdom teeth pulled before, by other dentist, and both were painful. One lasted about 30 minutes and left me unable to open my mouth or eat until they pulled the stitches out. So coming here was GREAT.
I’m actually looking forward to my next visit. :)

I had to have some extensive dental work done at one point. I was depressed about it, embarrassed, but mostly nervous and anxious. Dr. Hauss was the last doctor to perform part of this extensive work I needed which was the restorative work. He and one of his assistant’s specifically was GREAT, extremely understanding and caring; wanting to make sure you (the patient) was comfortable which I was. Everyone, the staff included, seem content with their job. The atmosphere is calm, quiet, and private.
I don’t live very near his office, but he’s worth the drive. I WILL come back to get more work done from him! Thanx again Dr. Hauss!

Short story: Dr Hauss and his staff are great. I find them all to be really personable and genuinely nice and caring. They go above and beyond and all seem to really enjoy their jobs. They’ve made my dentist visits as enjoyable as a dentist visit can be (and this after avoiding a dentist for 7 years.)
Long story: I avoided going to the dentist for like 7 years or something because the last experience (and ones before that) were so uncomfortable. 2010 came around and I said «THIS IS THE YEAR I SEE A DENTIST!»
When I called, the receptionist was super nice. When I asked how early I should arrive for my appointment (you know, to fill out those annoying «new patient» papers) she asked if I wanted her to mail them to me so I didn’t have to do them the day of. WHAT?! That seems sooo simple, but I’ve never had ANY office offer to do that. That really made my day. The papers showed up 2 days later.
When I arrived, the ladies that took my xrays and cleaned my teeth were super nice and very thorough. At other dentists, everyone is so quiet and just do their job and move you onto the next person. They don’t even say hi, let alone tell you their name. Dr Hauss’ staff is different: They chat with you, make you feel at ease, explain what they are doing and always ask if you are doing okay.
So finally I meet the doctor. Very friendly from the start. We discussed my xrays but of course, I don’t know how to read xrays… and he knew this. Sure I could see «the dark areas» but even then it’s like, what do I know? So he took ACTUAL photos of my teeth, put ‘em up on the computer monitor (which also shows the digital xrays) and said, «THIS is what your teeth actually look like» which made it VERY obvious at that point why I needed to get my fillings redone. So that made me feel that instead of just telling me «Yeah you need this, this and this done» he wanted me to UNDERSTAND why I needed them done so I could make the decision for myself whether to move forward or not.
So then I decide «Yeah let’s do this» and then I got the estimated costs. Ew, my insurance barely paid for ANYTHING so I didn’t immediately make a follow-​up appointment. A week later I was like, «Man, if I don’t get this done, it’s just gonna get worse» so I stopped by the office just to chat with the Dr about my finances. I’m surprised that they even let me do that. You know, stop by without paying for something, but they were very welcoming. Right when I walked in the receptionist greeted me by name… and this was only the SECOND time she had EVER seen me. So I talked with the doctor and asked him what my options were. While other dentists would have just said «Yeah the option is to get the Dental Care credit card, or put it on your own credit card» Dr Hauss realized that doesn’t solve the issue. Instead he came up with a plan for which procedures needed to be done immediately, which were just cosmetic and which could wait (and for how long.) I left the dentist that day with an appointment for the procedures.
I could go on and on about the follow-​ups, but it’s the same thing. Everyone is always super nice, super friendly, and the doctor is just great at what he does. I love that he explains what he’s doing while he’s doing it, but he also asked «Do you want me to talk or just shut up?» Some people might like the quiet, but I like that chatter so I am not focused on the drilling, etc.
PS I don’t know about that other reviewer. It seems weird that someone would «refuse» to correct a mistake in a timely manner. However, that review was from a year ago so maybe that biller doesn’t work there anymore?