CVS pharmacy

Let’s start by saying outstanding customer service. Whether it be the pharmacy or the front of the store, the staff is fantastic. Friendly, accommodating, and always willing to stop what they are doing to help.
Now some meat and potatoes. John in the pharmacy gets a special shoutout. In the post Sandy days when my house was 4 feet in Atlantic Ocean while my life was floating away including all my prescription meds, John went to bat, actually war with Medco to get me temporary refills. Tirelessly he dealt with them literally over 10 phone calls. The rest of the pharmacy staff also follows his lead in providing great customer service.
The front end staff also does a great job and with the self service checkout, I can get in and out in a flash.
I would not consider going anywhere else.

I like CVS pharmacy, especially in this location. The express lanes are very convenient and I usually find what I’m looking for.

Customer service is beyond exceptional. Management displays compassion for consumer concerns. Thank you CVS for being the go to place.

I love this CVS, but a big reason is because I live in walking distance of this location.
I am a big fan of CVS in general — even if you walk out with double of what you intended to buy. So yes, the shelves are fully stocked and this CVS is clean, but my most favorite thing about it is that it ha SELF CHECK OUT. Why? Because it’s quick and easy but mainly because I don’t have to deal with the staff here. They aren’t too quick or helpful and usually act like they are shopping there, too, so why am I asking questions. Here’s are 3 examples of CVS experiences specific to this location that I an remember off of the top of my head:
1) After I had a tooth extracted, I was waiting for my meds and was told 15 min… usually they are good about this. While my Novocaine wore off I sat there and watched the pharmacists joking around and chatting away. I asked where the meds were and the pharmacist was very rude (small lady, curly brown hair, glasses)…finally, I yelled in pain and asked wtf was going on and she had my meds in about 30 seconds. She’s usually very rude — but it’s only this one that is rude (but always there). I suggest going to the pharmacy in the evening because I don’t think she works there.
The good news is that they now text you when your meds are ready!
2) There’s a sign that says they cut keys. I went to get a key cut and the first guy looked like he’d never seen the sign, then the second guy had to check and make sure that they really cut keys. Then a manager came out and said that the only person that could actually cut keys would be in later and could I come back in about 2 – 3 hours. There was so much confusion that I never went back to get the key cut, I drove to the next town over.
3) I went to return some things with my boyfriend and sent him in without me, not realizing that I paid with CC. The cashier told him she needed the card so he left the items on the counter and then I walked in and said that I was bringing in he CC — there was no one else in the store. She said ok and handed me cash… and then I said, no I’m getting a refund on my CC and she explained that she thought I was someone else and then went and retrieved the returned items. Confusing exchange and I could have walked out with more than I was returning… but it shows the lack of care at this location.
Overall, I go here because it’s easy… but the place needs improvement or better management. And while they are at it… a bigger parking lot!

This is my go to pharmacy. It is a few doors down from my Dr. and since I need to take a cab I’m glad that I have never really had an awful experience. Today I had camera chips from a 2 week vacation that I needed to burn on to CDs. I had absolutely no idea so a young man who works there, Alphonza, not only helped me out, he pretty much stayed with me most of the time and guided me through what was a rather long process. He was so patient and was able to still help other customers while I was waiting.
Unfortunately, his manager Kim was not so patient nor understanding. Barking orders while walking behind a counter and doing other things at someone who has no experience with these machines does not help! I explained I really have no idea what I’m doing but all she said was «It will walk you through all the steps.» Luckily, Alphonza stayed with me because there were problems with the next chip! I could not have done this without him and was very grateful for his assistance, understanding and gentle nature.
I would also like to give mention to Terry, one of the cashiers. She had one of the rudest, most obnoxious customers and not only did she comport herself in a professional manner, she never stopped smiling and treated the next person in line with respect, warmth and courtesy. She also came to our rescue at the pharmacy counter when the gal behind that register was having problems ringing me up.
If not for the manager I would have given this CVS 5 stars. I think it is well run, clean, there are always staff within eye shot so help is readily available and they have an excellent assortment. Considering it’s more by necessity than choice I have to say that I lucked out since I have been to other CVS’s that were horrendous!

If I could give that accusing «pharmacist» zero stars, I would, how date they accuse me of altering a date on a script!!! I will be calling corporate and getting we ass fired or at least moved to a neighborhood where they do alt their scripts-She’s probably got a drug problem herself, I will be putting her specific name on here when I get it in my next review, just because there are junkies in the neighborhood there are people who get out of surgery and need meds not some pharmacy to accuse them of being a drug addict

This CVS is one of my favorites but I’m only on long beach two to three times a week.
The employees are super friendly and helpful.
There is always self check out available and someone on the cashier.
All the shelfs are fully stocked up
The store is clean.
The pharmacy section is super clean as well and everything is where it suppose to be.
There is always carts or baskets available at the front of the store.
They have a large parking lot.
What more can you ask for? Kudos to this cvs!

Elem in the pharmacy — why not get a job you like? Keep rolling those eyes and being sarcastic and loud with little old men and ladies who have the audacity to ask questions. CVS has gone to great lengths to improve the attitude of the staff but you must have been on vacation that week. Long Beach has Walgreens, Rite aid, Waldbaums, Kings etc There are too many competitors and I will find one where they are pleasant and helpful. I live on the north shore and have always used the Greenlawn CVS which is a model for customer service. My boyfriend lives in Long Beach so I have been using the Long Beach CVS — but no more. Your mean attitude and impatience are unforgivable.

At least they have self checkout… And thats all I have positive to say.

I love CVS. I can easily go into a CVS for an envelope and come out with 74 $ worth of candy, gum (I dont chew gum) shampoo, hair ties, makeup and bandaides.
Today, I was picking up some prints I sent FROM MY LIVING ROOM ON MY IPAD (I love technology so much I have to yell about it on Unilocal) and I decided I also needed honey, parchment paper, ginger ale, a dog bone, a bottle of nail polish, and moisturizer for the beefcake.
I got them all. Actually, when I was paying, some woman walked up to me and said «soda». I said «what» and she said «SODA» and points to the bottle of ginger ale I was holding. So, I said «I’m not following, what about it?» and she loudly sighs and says «WHERE IS IT»
now, generally I appease people in these situations, but cmon woman, don’t be rude. So… I responded «Do I look like I f-​cking work here? Read the goddamn signs on the aisle». My friend behind the counter tried oh so hard not to laugh… point, Joey G.

This CVS has been transformed after Hurricane Sandy. The store was closed for at least a month, and walking back in today was walking into a brand-​new CVS. Clean and bright, with a rebuilt pharmacy area now featuring larger touch-​screens for documentation agreement and check-​out and an open layout which gives an impression of a larger space.
Friendly staff from calling in my refill to the pickup, and a very neighbourly feel.
Parking can be a challenge if you decide to try for the lot immediately adjacent to the pharmacy, but this is Long Beach. Just across the street from this CVS are dozens of spots in the public parking lot, and I’ve never had an issue getting in and out.

Usually I have a great experience with this CVS, it’s right down the street from me, but not tonight. I happened to come when the pharmacy was closed (had no idea it closed at 6 on saturday), and even though of course it was my fault, i saw a guy behind the desk doing absolutely nothing. My prescription was already filled, i just had to pay for it. I have never experienced such rudeness and idiocy from an employee. Listen dude, I’m sick, I’m sorry, I messed up, but at least crack a smile. I apologized profusely about 40 times, and by the end, I was like why the HELL am i apologizing to this jerk, there are worse things in life buddy then ringing up someone at the cash register. I’m switching my husband and mine’s acccounts, switching to Walgreens.

Not a great CVS. Parking is horrific and as of right know since it rained for days it smells like mildew inside since it flooded into the store.

The lines are usually worse than the ailment than dragged you in there and the prices are so high, it’s hard to know where they pulled them from– it’s like buying something in an airport, except it’s not in an airport. Absolutely no reason to shop here.