Community Hospital Long Beach

The wait times here are very bad, my appointment was at 3:00 pm and its 3:25 and I haven’t been seen yet and nobody gave me a reason why I’m just sitting here waiting!
Not good if I could give them a zero I would. My time is as important as the stupid Doctor.

I usually don’t write bad reviews, but this place is horrible. We got there around 5pm on a Wednesday and was taken to the back of the ER at midnight! the nurse only came in 3 times, and we were there until 6am! For 6 hours she only came in 3 times, plus she told my mother that she could eat after they got the test results back, but she never brought them! She said she had them and that she was just going to grab them and never came back, at 6am another nurse came in and took my mom up to the 4^th floor and told me I wasn’t able to go, and they still didn’t provide me or my mother with any test results. I had to wait the next day to hear it from my mom because they told me the wrong visiting times and I missed it. On top of that their policy for the 4^th floor is that «if you’re 17 or younger you need one of our staff members to sit with you for your visit» yet I was never able to sit with my mom through a full visit because people were too busy. If this is a places policy, shouldn’t they fulfill it? They should be able to provide someone to actually sit with someone under 17 if that is going to be their policy. I went every single day my mother was there and the longest I was able to see her once was 30 minutes (regular visitors can visit for a hour). I called beforehand as well and they kept telling me I wasn’t able to come because they were too busy. When I addressed the fact to one of the nurses that if this was their policy it was unfair they were unable to fulfill it, she was very rude to me. She spoke over me and said «is there anything else I can help you with?» While I was in the middle of telling her this! I understand their policy, but I don’t understand why they would make this a policy and not be able to fulfill it. Overall, I do not recommend this place. Especially if you want to see your kids or are a kid who would like to see their parents or family. Because regardless of if there is a adult, there still needs to be someone to supervise. I don’t recommend this place at all.

I recently had outpatient surgery at community and it was a wonderful experience. From check in to pre-​op to recovery every employee and nurse made me feel comfortable, safe, and attended to. Clean, efficient, and excellent service. Thanks to everyone!

Wish I could give them a negative 1000. I had an accident. My friend took me here. Then I had a seizure. For 9 hours. They let me seize. FOR 9 HOURS. 3 weeks later I still had amnesia from hitting my head on the railings and other causes. My friend kept asking if they could do something to help and they didn’t. The hospital LEFT ME THERE WITH AN IV IN my arm, seizing. I have bruises in both arms to prove it. I have bruises on my knuckles too. They forced me to take medicine that I kept denying because it depresses me more. I argued about taking it so she didn’t give it to me and looked me up and down with an attitude. Then she walked away. Crazy that I felt better after it was outta my system (I took it the day before the incident with her)
I ended up having to come back after I was released, I was harassed and they let the man go freely. I watched him drive off.
I needed my medical records so I could receive treatment elsewhere. I had to move back with my parents in Texas to recover. I called this place and for 20 mins they bounce me around to different departments. Just for the first person to say that the original associate for that job is out of the office until tomorrow. WHY DIDNT YOU SAY THAT THE FIRST TIME? This place drives me insane.
I filed a complaint with them and the way they operate, I’m sure they shredded it right away. Good thing I kept a copy and took pictures. I suggest you do the same if you decide to go here.
¹⁄₃ of the nurses are knowledgeable and nice/​respectful… ¹⁄₃ of them are incompetent or lazy…1/3 are amazing. Pray for the amazing ones.
Update: once again tried to access my medical records. The person I was told to call today said she can’t do anything. My dad ended up calling a general number today and the lady was nice and helped me access it in less than 5 mins.
90% of the staff here are fucking idiots. There are a few here who need to find a better hospital to work at. You deserve better.

Worst possible emergency care. ever. I was hit by a guy who ran a stop light and taken to this hospital by ambulance. I did not know it at the time but I had a punctured lung, a broken rib and the cartilage in my knee was all torn up. I waited in a hallway, unattended by any hospital personnel for a good 2 hours before I was actually taken to an emergency room, where I waited for another 2 hours before I was actually seen for 10 minutes by a doctor. At this point I was given some attention, a painkiller and x-​rays and other directions and medical procedures to verify my injuries. This process took until 2 a.m. — when I was discharged. Yes! I was on Vicodin, I was injured, I was in a strange town, alone with no transportation or lodging, and I was discharged! Wtf? This place is irresponsible unprofessional understaffed and just not competent.

I’ve been to this ED twice over the past year. The first experience was ok, with nursing staff that was able to get me in quickly and address my issues.
This 2^nd time was a horrible experience that will have me not returning to this hospital for any care. The ED triage nurse was insensitive and diagnosed me immediately before even taking any vital signs. Then she put my husband and I back in the waiting room. Her «diagnosis» later turned out to be incorrect. Although the ED doctor explained the testing he was requesting and what was happening he ended his shift before following up with us about test results and we were discharged by another ED doctor with instructions for follow-​up care. The only positive experience I had during the entire ordeal was with the ED nursing staff, especially the morning shift nurse, and Mary the ultrasound technician, which is why I gave 2 stars instead of 1.

I would just like to give a shout out to community hospital Long Beach for friendly professional and efficient help. I am a physician, and don’t want to spend anymore time in the hospital and then I need to. He’s before help me get in and out in no time, we’re friendly, and the wait times were great. Thank you especially to The registration stuff who made things painless and in a surprisingly short time.
The XRay department were friendly, fast, efficient, and just great! Thank you again (second visit with Mother –in-​law was great too!

If I could give a zero, I would because zero is the amount of help I got when trying to inquire about a family member there… and it’s not a HIPPA issue either, as they acknowledged my conservatorship papers. The issue is a flat-​out incompetence and unwillingness to help in any meaningful way.
Just to FIND the patient, I had to call back 5 – 6 times in a 10 minute span, as I was hung up on three separate times by staff! Once I had finally established the correct unit the patient was in, no one in the unit was able to even talk to me, as they were all «too busy» to talk.
This place is a terribly disorganized mess of incompetence and I truly pity the fool who winds up there.

It’s a normal ER. As far as loudness or other things. I really don’t like the hospital, in general, however, it’s not too bad this time.
The one thing I do have to say is the nurse here in the ER is phenomenal!!! One of the best nurses I have had in any of the surrounding hospitals. Eben Thomas… Thank you for being s great nurse, with your wonderful sense of humor and you are the BEST with re-​situating my IV…
You’re in good hands, under the care of Eben!!!

I am here at 7:50am on a Wednesday on 2÷23÷16 and there is only one person waiting before I got here. I am very proud of how clean and organized the ER is here! I have been to a few where its disorganized and the attendants are rude. I feel extremely grateful to the Community Hospital for keeping a quality ER and I am even more reassured knowing they are up the street from me.
Note: I have just been approved for Medical through Covered California and dont have my card yet but I can be seen as long as I provide a social. Just FYI!

The best closest place to go! I went in and told them I was having an allergic reaction and they asked me stick my tongue out and with in seconds they had me hooked up and saved my life.
Thank you Community Hospital of Long Beach!!!

Used to love this little hospital. The nurses are all very nice especially in the surgical center where they do intake for surgeries. I had a procedure there last year, and I got a seven hundred dollar bill for the surgery going over by 14 minutes. Disgusting, that I was not told that $ 280 rate hour per operating room would turn into $ 700 for an overage of 14 minutes. I disputed the charge and was willing to pay their hourly rate of $ 280 and they said no. Greedy pigs!

My grandmother had an episode where she couldn’t move or talk. The paramedics took her to CHLB. I was wary because I’d heard bad things. However, the nurses and the ER doctor were all wonderful! They kept me informed, were friendly and good with my grams. She stayed over for two nights in the heart center for observation. Even the cardiologist who was on her case was amiable and personable. I think her room could have been cleaner. I was frustrated with the lack of diagnosis but I understand that it happens that way sometimes. As far the people involved directly in her care, I give them two thumbs up.

This is the worst hospital to go to. Three hours and still haven’t been seen. Five other people have walked out after waiting over 3 hours. This hospital does not give an ounce of care about its patients.

This place is BEYOND ridiculous sitting here for 5 hours before complaining. Then miraculously get called to the back to only wait another hour to be told to see my regular doctor!

I have only been to the emergency room. As predicted, the wait was SO long. You cannot find a friendly face here if your life depended upon it, save for the little old lady who works at the front desk and is super sweet and sympathetic. She could tell I was really ill and she made any attempt she could think of to make me feel better. Cut to when I FINALLY get called back. More waiting, listening to this poor girl in the next bed talk about her depression and why she’d cut her wrists up. I waited FOREVER for the doctor to come, and then she told me there was «nothing she could do» and that she would prescribe me some anti-​inflammatories and an anti-​anxiety med. I didn’t sit around and wait; I just left. Not helpful at all. I’ve not been back.

I came here for Rotator cuff surgery and Rehab Physical Therapy. My surgery experience was great. The waiting area was quiet and comfortable, there was a baseball game playing and a big comfy sectional sofa. They called my name and I went in. The whole process was smooth, my fiancé was with me the whole time, up until they actually wheeled me in the stand by area. The pre-​surgery room nurse, I believe her name was Nurse Purdy or Priti was awesome, gentle and funny. Everyone that I interacted with was polite, told me exactly what they were doing and asked me concise questions. I woke up in the post –op room and was greeted by very nice nurses, I can’t remember the names because I was so drugged.
My re-​hab experience has been equally great. Dan Luna, is very thorough and pushes me to the limit of my capacity. It is painful, but my arm extension has improved so much. He is a great Physical therapist. Thumbs up!

My visit here to the ER was pure irony (I worked here from 1982 – 1984 as a PA-​C) after I took a horrible fall from my front steps on Friday leaving for my nightly 6 mile walk-​not gonna happen!
I landed on my right side falling at least 4 – 5 feet, grabbing air, then landing right face first on the jagged rock, of the fountain outside my front door, and the fountain is made of lava rock, jagged, sharp, and when you see the pictures, you’ll get the idea.
911 called, neighbors applying towel as I was bleeding profusely, and the Paramedics showed up, and off to the ER here I went.
I was in the hallway on a gurney for around 30 minutes as the staff did their thing, and I was finally put in a bed in a room that was filling up as fast as it emptied, but they made me priority #1, working a fast as they could.
I identified my credentials, because like cops, Long Shoreman etc, we take care of our own, and trust, that does it every time I end up in an ER.
I appreciated too the honesty of the staff, especially the LVN who told me, «Michael, you don’t want a mirror right now, you have a massive hematoma on the right side of your face.»
After 40 minutes I was offered up some Noerco for pain, which I refused and asked for Oxycodone, meds brought, then to a chest x-​ray, and a CAT scan of my brain.
Chest x-​ray revealed no fractures, broken ribs, but the CAT scan showed an Ocular Jolt fracture on my right side of my face by the eye
Also, they shaved my head to put 3 staples in to close up the lacerations there, they hurt going in, and in 2 weeks, when I remove them, they will be just a little less painful coming out.
Dr. Deboyes was very professional, and wanted to send me to Harbor UCLA, or St Mary’s to be evaluated, but after assessment, finding there was no brain bleed going on (since I’m on Coumadin that could have happened), my right eye was not impaired with movement, I was able to see, so we trashed those options, got an Rx for some antibiotics to prevent infection, and, after 4 mg. of Morphine IM (which I assertively demanded, but not aggressively) into my shoulder, I was doing much better for the moment.
Bottom line, MP could have died had I hit my cheek bone just ½ of an inch more, a brain hematoma, then a clot, aneurysm and I would have been walking towards the light; having an autoimmune disease that causes my blood to over clot, saved me too, I’m a clotter not a bleeder, and even on a blood thinner, my blood clotted so fast, there was no chance for a brain bleed.
This well trained, professional team of RNS, PA-​C-​S, LVNS & all who kept things running smoothly, and my RN Elaine are to be commended for their hard work to be sure I was stable, as pain free as possible and, their instructions for going home were easy to understand (well for me, since it was like I was back in the loop of my ER residency days!)
I didn’t have my cell phone with me until hours later when my neighbor brought it with my keys, so I didn’t check in-​look a me, trying to Unilocal in a crisis!
I have a new appreciation for life, I’ve dodged many a bullet, but this one was an eye opener, and Marty would have never seen me again, and the pain in his voice & face, his tears on the Skype were very telling, he was devastated by the incident & grateful I was in good hands & alive at the same time.
I’m sore, in pain from the bruising on the right side, and I look like I was in a bar brawl at Ferns or the Red Room, but I’m alive, and had it not been for this group of medical professionals, missing the bone by my right eye off by an inch, I would not be typing up this read for you.
ALL of you, my family & friends would be singing this at my funeral:

Only 4 people in the waiting room including us & 3 hours later we are STILL WAITING to see a doctor. My girlfriend finally told the check in guy if a doctor doesn’t come in within 30 minutes we were leaving. Suddenly a nurse walk as in not even a minute later. She said there us only 1 doctor. Only 1 doctor? Is he/​she spending an hour with each patient before moving to the next? Ever hear of multitasking?
Yes this really is an emergency but we could have gone home get some sleep & seen my regular doctor or go to a different ER & be seen & out within 3 hours! The ER was not & is not full. Only 2 of the same people that were out there when we walked in are still there & yet it’s taking more than 3 hours?
Turns out there is a full room in the back and only 1 doctor. DO NOT COME HERE!
We had to leave. I started bleeding & they said it could be another 4 hours before being seen. I’m at another hospital & the intake was done immediately!

The wait at this place is long! The service is subpar and there are many HIPPA violations. The secretaries speak so loudly about personal health problems. I have heard them ask private questions loudly about individuals in front of many other patients within close proximity. They need to work on being more confidential.