Caliber Collision

Great service from day one. They took care of everything. Even called enterprise to pick me up. Notified me of the status of my vehicle while it was getting worked on. Did a thorough walk through of what they worked on. They did an excellent job. Vehicle looks brand new again.

So impressed with the service I received here! I was recently in an accident and the entire back side of my car was demolished! It was pretty devastating because my car is less than 6 months old. Our insurance company recommended Caliber Collision and I’m so glad they did. We took the car in, they gave us a ride back home and said it would be fixed in approximately 10 days. Less than a week later we got a call to say the car was ready. They replaced all the damaged areas with new parts and have a lifetime warranty on any work they performed. It’s back to looking brand new! They even went the extra mile and touched up a minor scratch that happened a few months prior.
On a side note, I told some work colleagues about how happy I was with their work and they had both happened to have prior experience with Caliber and had nothing but good things to say about them. So there you go, 3 endorsements in 1.

Raymundo was awesome very persistent and diligent towards my car needs!
I will recommend my friends and family to Caliber Collision. My car was in the shop for a short amount of time. Very fast and friendly service.

These guys are Awesome! Great attention to detail, honest and genuine. If your looking for a shop that dose it right the first time, look no further. I own a Boss 302 track car that was unfortunately rear ended. My car is my baby, and they not only restored it, but also made it look just as good as the day I bought it. Don’t go anywhere else.

Excellent customer service, work quality, schedule, attention to detail, and pricing. I contacted CC to update the front grill on an Audi A4, and My experience was nothing less than exceptional. I requested quotes and schedule from several shops in the area, and CC was the best by far. Save yourself time and look no further.

Let me start off by saying my car was repaired and ready in 24 hours! I wouldn’t even have believed that was possible!
I needed to have my rear bumper repaired from a parking lot accident, so after reading the reviews on Unilocal I brought my car here for service yesterday morning. The front desk manager was very kind and attentive and explained to me the process of what to expect next.
Brian serviced my car and he was the absolute best! Very patient and friendly, and it doesn’t hurt that he is handsome!
Most importantly, the work on my car was excellent, and I appreciate that they even they took the time to vacuum the inside of the vehicle and buff out a separate scratch on the front end of my car.
If you need bodywork done take your car here! You’ll definitely be well taken care of.

BRIAN was the best! made my life super easy! Super nice guy and explains everything very well.

Great service! In and out, nice service people, offered coffee, popcorn, water, took care of everything.

I am very happy with the repairs. My car looks beautiful.
I especially would like to report that Richard Hurtado was the nicest, most responsive and professional service adviser. It was so easy doing business with him. I would definitely bring my car back for repairs if needed. Thank you!

Took my car in for repairs worried about the matching of my pearl paint. The team here at caliber collision of Long Beach did an outstanding job color matching the difficult pearl paint and made sure everything fit and was done right. They kept me well informed on progress and are very friendly, not to mention got my repaired in one week vs. others that quoted three or more. Thank you for being the best.

This place is THE place if you are looking for a body shop. My car was hit and got to have some repair done here. Having to deal with body shop in the past was a nightmare, but the whole team at Caliber (Long Beach location) changed my perspective.
They were SUUUUPERRR professional and stick to their word. Answered all the questions that I have. Even made some adjustments to their schedule to fit mine for vehicle drop-​off.
Everything from scheduling, vehicle drop-​off, status updates, arranging for rental car, and vehicle delivery are all TOP NOTCH.
Paint quality is excellent when I picked up my vehicle !! They give lifetime warranty. And I’m hoping not to use any warranty ! :)
I also used the opportunity while my vehicle is there to retouch other parts of my car. They gave me a GREAT DEAL and EXCELLENT workmanship, and I’m thankful for this.
KUDOS to the team I worked with: Jose, Imelda and Sandra. You guys ROCK and awesome !!

My 2014 Chevy Volt was hit recently. I took it to Eric and the crew at Caliber and they were fantastic — the car was done in a few days, they kept in touch the whole time, arranged a rental car, and even cleaned it inside and out. It now looks better than new. Highly reccomended.

If your car is an accident, then this is place for you.
I was in car accident where a food truck hit my car from behind. The damage looked worse than it seemed. I had the major damage to driver side panel, trunk and bumper. I really love my car and was really hoping my insurance would not total my car. I was referred to Caliber Collision by my insurance, Farmers Insurance. Caliber is one of their approved shops that they use for their customers. Originally, my car was gonna be fixed at the Long Beach location.
1. The great thing about using Caliber Collision is that like in my situation, when one shop is busy, they will another Caliber Collision location who is NOT BUSY to WORK on your car IMMEDIATELY. Isn’t that great? They understand your time is money and want to get your car started on right away with no delay’s.
They ended shipping my car to the Ladera Heights (Inglewood) location because they we’re busier at the time but still made sure my car got worked on quickly as possible.
2. Eric is your guy to help with you all your needs. He was the person who was assisting me with getting my car fixed. He’s super helpful at explaining everything and stand out professional. I liked how he gave me realistic finish date on the car. I’ve been through this before so I understood the process. He has said roughly 4 weeks. The great news is that is ended up being done sooner at 3 weeks.
3. Rent a car. They will help set you up with a rent a car if needed. In my case, it was Enterprise Signal Hill which was also a great experience. They even offer to return the rent a car for you? Who does that right. These guys are great
4. Updates: they will give you constant updates by email, phone call or text. You can also always drop by top see the progress of your car at the moment
5. THE CAR: It’s like the accident never happened. Again, I love my car and was hoping it wouldn’t be totaled by insurance. The saved my car and it made my year knowing they could
So again, I would defenitely recommended this place in getting your car fixed and ask for Eric. They got me car back looking brand new and back driving. Thank you Caliber Collision Long Beach for all your help.

Eric and the crew did a great job! My car was fixed faster than I thought and Eric called me daily to keep me updated on what’s going on. My car looks better than before. Thank you!

Gotta be the nicest auto shop in town, quality work to boot! They had me at the «Would you like a water» and the popcorn machine soon as I walked in. Repaired my Jeep fast and perfectly. I don’t exactly want to see to much of these guys but when there’s a need, I’ll be there!

Abby made my experience at caliber great. They communicated well, service was fast and everything went very smoothly. They really went above and beyond. Hopefully, I won’t have to use to use a collision center again but if I did, I will definitely come back to caliber.

Hi, My name is Melody. I just picked my car up from Long beach Caliber Collision. I have to say My car looks PERFECT and i am sooo Happy with the Customer service and the work they did on my car. From the auto body shop to the front office. Thank you Abby. The guys did great and they even washed my car inside and out when done. They took really Good care of my car. I recommend this company and the Long Beach Store on Willow. AWESOM JOB.
Thanks
Melody

Eric and the whole crew at Caliber Collision were great. Car repair was done in faster than promised. The car looks great. Great service and excellent communication. They even let me drop off the rental car with them for ease of return.

After getting hit by a drunk driver the worse news to hear after that is that the insurance is only going to pay for AFTERMARKET parts to put on your brand new car.
I was devastated, and angry at the world — I called Caliber Collision since they were my dealers authorized collision center got a quote from Jorge who I must say is the MOST helpful guy in the WORLD!!! He kept asking me if I had any questions — so that I understood every step of the way — HE EXPLAINED EVERYTHING I needed to know.
He made sure I had a ride home — and when I saw him at Nissan dealer a couple days after dropping off my car to him (I was picking up my rental) he came up to me, said hello, and gave me an update on how my car was doing. He didn’t have to do that, but he did. that made me felt like «Woah, these guys have great cust service.»
My car came out great, thanks Jorge for restoring the rhythm of my life.
5 stars!

Where to even begin… Alright, so my vehicle (just purchase used from Toyota) had gotten rear ended. After jumping through all the hoops for the insurance company, I decided to bring the vehicle here because a friend recommended them to me.
Well, it wasn’t the largest most complicated body work I’ve dealt with so I didn’t think it was a big issue. Dropped the car off and waited for the call.
About a week later I get a call that it’s ready so I drive down (from Torrance to Long Beach) to pick it up. Well, after waiting for them to bring it out, I am told that it is indeed not ready… because the paint is messed up. I have a look at the paint is all pimply and bubbly.
This time they say that they’ll deliver the vehicle to me. After another week, they call to tell me by 2pm the vehicle will be delivered. At 4:30pm I was calling asking where it was… Driver eventually shows up, and the Truck’s dirty, my tailgate lock they removed was put on half ass and busted looking, there were still imperfections in the paint, and there were SCRATCHES that weren’t there prior to the accident!
So I took the truck back, they agreed another poor job had been done. They say they’ll take care of me and deliver the truck again. I told them at this point I need a vehicle so they set up a rental car. Another week later they drop the truck off, and when I get out there’s new scratches where there weren’t before the last time. Repeat New Scratches from a week prior.
They wanted to take it back, I said no thanks. At this point, I feel like if I took it back, it may very well come back worse than it is now. I think I’ll just take the hit and go to a different body shop…
The only thing I can say is George is a very nice guy, but god damn they have to have the most incompetent people working in the back there.