Budget Towing Service

Very rude. I waited 4 hours for them to come and jump start my car. Wait, 4 ½ hours. They still didn’t show up. Not only that, when I called to complain, the lady said, «Well… you just need to call someone else!» And then just Hung Up!
WHAAT THE HECK??? Terrible service!

Jackass theives. Extremely expensive, and couldn’t find their license number. Isn’t that illegal?

Roadside assistance called this place to pick up my car and after an hour past when they told me they would be there, I call them and they told me that my insurance ordered a cancellation. But after the lady on the phone hangs up on me to «try to make it right» I find out that they cancelled the towing because it was out of their range. So not only did they not tell me they cancelled making me wait an hour for them, they lied to me about the reason too.
AVOID THIS PLACE!

I was parked at 1019 W. Carson Street, in Carson Ca. I pulled off of Carson Street into the LOS ALTOS market parking & Fortune Bowl parking. I did not see a sign on the wall telling me I couldn’t park their. Where I parked even their was no sign-​just an X. In CA Tow Truck companies’ are suppose to release the car to you when you are present. Also not only did they not remove my car from the lift as the (2) men laughed– Mike from Budget Tow, and Paul the owner of the store, — they had my truck towed after 25 minutes. In CA it has to be an hour. Also they did not dock the time the car was witnessed in the lot, nor did they track the mileage on my reciepte. I’m taking them to small-​claims. I filled out a BBB report and found out they have a D. I believe the meat market and Buget Towing are running a scam. Even the Fortune bowl owner told me this.

I wish I can have a NO star. This company is a rip off. They towed my friend’s car from my gated community on a weekend. I understand they have nothing to change the restriction in my community. But they charge ‘dolly fee’, saying to prevent damage to the car. WTF, if you damaged the car, you should pay the expenses, and ‘dolly fee’? We have to pay? Also they charge weekend fee, if you wait until week day, sure, you will be charged storage fee.
What a rip off when they have your car locked.

They were very courteous and gave me $ 20 off my bill. Granted I was already annoyed when I called because the car got towed but they showed up in a Saturday to the tow garage to release my car.
The tow ‘yard’ is actually a garage which is pretty amazing. Covered parking whole car if towed? Sure, thanks! Office smells great and Steve was super nice!

If I could give no stars I would this place is horrible! My car was towed from my apartments in my own spot by «mistake» when I went to get my car it had missing paint off the bumper! They are unprofessional and ghetto and seriously lazy!!! It took them over 30 mins to get my car pulled around from the garage.

My brand new car was towed by BUDGET TOWING. I parked in a private lot, was exhausted, went to sleep and forgot about my car! Needless to say car was towed and I had to pay $ 250. Totally my fault. But, when I went to pick up my car, my front bumper was all scraped up and the paint was off. There were also scratches on the rear passenger side. I made the lady in the office document these damages and give me a written record of the damages. I then had her call the owner, STEVE to let him know and ask what he was going to do about it. He said give me a couple days and I’ll call you. I’ll have my body shop take care of it. I said no, I have a shop I work with. This a brand new car. I haven’t even made my first payment!!! I did not hear from them at all!, my insurance said to call and ask for their insurance info. I called and the lady said she’d call the owner and get back to me, never did!,
This company is a rip off! The owner is shady and is trying to rip me off after already getting my $ 250!!! Please do not, DO NOT USE THIS COMPANY

Horrible, horrible towing company. I called them for a jump, they told me they would be here in 30 minutes or less. After 45 minutes, I call to see where they are. Guy answers, tells me he will call me right back and hangs up. After 10 minutes more, no call. I try calling him, his cell phone is off and all I get is voice mail. It is cold and raining and I have now been waiting an hour. I call another tow service to come (and they did, thank God) and then call this one back. He is not apologetic nor does he care I have been waiting in the cold for an hour for him. He said «I got held up» but gives no reason for why he hung up on me and never called back. When I start to tell him what I think of his service and where he can shove it, he tells me he doesn’t have to listen to me and hangs up. Total jerk! Avoid this one like the plague.