Brenner Eye and Facial Center

Please, for your safety and vision care — do not consider using Michael Brenner. I don’t even consider him a doctor. He left me blind after a simple cadarack surgery. The second surgery a week later from another doctor stated that Brenner incorrectly installed the crystal lens, left a ¼ each of cataract in my eye, and damaged my eye that I bleed for 4 ½ months. Also, Brenner had been instructed by my family Doctor Jame Leo — not to put me under. Brenner did not follow Dr. Leo’s advice and ended up white lining in surgery. Brenner shipped me out the door after surgery where the really problem occurred — less than a hour my eye pressure went up to 70 psi. I was instructed not to go back to the hospital but to his office. Lucky for me I did not stop breathing again — most likely I would had died in his office.
On a positive note — I have found a lawyer who is taking this case on a contingency. We are going after Brenner to show the public and the medical establishment tha Brennet should never be practicing medicine.
Brenner — is a bad, bad, bad bad — man. This time he isn’t going to get away from his incompetency.

This doctor and his office are not ethical. I went in for an «consultation» to have my eye looked at. There was little to no communication he looked at my eye, had me look into a computer to take a picture and then told me i had allergies. next thing i know, my personal insurance account is billed for over $ 500 and there are items on my bill that he never did. I asked him to contact me — twice and then had my insurance company call to try to clear this up. This doctor was out of my network, but when he found out that i had a personal insurance account, he charged me for services NOT performed. He basically stole money out of my bank account and there is nothing i can do about it. I NEVER received a single call from the doctor after repeated attempts.

I had lasik with Dr. Brenner about 7 years ago. A few years ago I started getting dry eyes and it has become progressively worse. It became so bad that I can’t see well, and I called the office for an appointment. They informed me that the doctor would not see me because I had gone to collection, in 2008! As I recall, I paid him about $ 4−5k at the time of surgery. There was a follow up visit that they billed me for (the woman at the front desk said it was about $ 100) and I don’t know what happened. I forgot or never got the original bill, but the office informed me that I paid immediately after the notice (within a month).
I explained this to the receptionist (who is extremely nice) and she said the doctor would not see me still (they won’t even give me another name of a doctor to see). I’m going to go to another opthamologist, but my fear is that Dr. Brenner will not see me because he doesn’t want to have to fix his mistake.
I don’t recall anyone at his office being unkind or arrogant. That is not my complaint… rather my concern is that once they are done on you and they have their money, the Hippocratic oath ends there.

I really love Dr. Brenner. He’s such a great professional. He’s well trained, skilled and experienced. I felt a lot of trust when I began to see him many years ago. He did my cataract surgery with a new (at the time) lens procedure and I’ve enjoyed 14years of good eye sight ever since. I asked him then if there’s a significant tech improvement in lenses, can he replace the original. He said, «Sure — just come in to see me.» So, I’m going in a couple of weeks. Here’s hoping.

I had a growth on my eyelid that we thought was a stubborn stye, and turned out to be some kind of infection resistant to antibiotics. Surgery was the only option.
I was terrified, but everyone at Brenner’s was fantastic. They kept me talking through the entire 45 minute procedure, and despite the fact that there were six stitches in my upper eye lid, there isn’t a visible scar. It’s amazing. I wouldn’t trust anyone else with my eyes.

Had a corneal transplant in 2013.
Continued going to Dr Brenner until the end of 2014, my insurance was changing and he didn’t accept my new insurance and honestly the progress with my vision was so slow that it didn’t make any sense to go anyhow and visits to Dr Brenner’s office got increasingly tense.
I started to feel Iike I was going in just to punch my card and keep the money flowing in for their office. No changes were made and not recommendation for improving my vision. Just more appointments. When I did have a procedure I didn’t feel at ease and felt like it was more stressful and painful that it needed to be.
For instance, I often waited in the waiting room or exam room for a long time, one time I was in the exam room for 90 minutes waiting.
Also, I’m overseas half the year and can buy my eyedrops cheaply without a prescription.
This year my eye started getting irritated so went to a different opthamologist (Dr Lippmann, what a nice man!) And he saw that my last three sutures were loose and causing the irritation and minor infection.
He said he’d rather Brenner removed them so called Brenner’s office and they childishly said that they tried to call me and I never came in so NO they wouldn’t remove these.
I was then referred to Dr Hertzog who expertly removed the 3 sutures in about 45 seconds. Dr Brenner would have taken much longer and had me waiting in the chair forever.
All of this makes me look back and wonder if Dr Brenner was the best choice for my corneal transplant. Unfortunately I think he wasn’t, and I think the process and follow up would have been a lot easier with Dr Hertzog or Lippmann.

Horrible doctor horrible billing practices. They will over charge you and then send you a bill that has no details on it! NEVER EVER EVER go to him!
I was referred to Dr Brenner by a friend. He told me he would see me for $ 250. I gladly paid the money he asked for and he flushed out my tear duct. I later found out from other doctors he did not fix my problem he made it worse and may have even damaged my eye! He then sent me a bill for $ 485. Someone in his office told me it was a billing mistake and I did not owe anything else. 1 year later his office sent me to COLLECTIONS on the bill that was supposedly a mistake. He now says its not a mistake and I owe him $ 485!!! Terrible. I pay all of my bills on time, I never agreed to this additional cost. I’m so disgusted with this buisness and its practices. beware!
*upon more research I have discovered that he billed my insurance for irrigating BOTH eyes, he only irrigated my left and also billed them for another procedure which was never done.
I obviously did not expect to be treated in a FREE clinic as the doctor commented below as I paid him $ 250 CASH before he saw me… clearly that is not FREE. He was also paid by my insurance. So nothing was expected to be FREE… it was not explained to me that after paying $ 250 cash I would be billed an additonal $ 485 and lied to by his staff.