Bonded By Roots

I called to schedule a consultation with Cicile for a updo for my wedding. She was very professional and made an appointment with me for a free consultation. Upon arrival she greeted my wedding planner and I and and began to examine my hair. We discussed hair styles and scheduled appointments for my engagement photos and wedding date. I decided to get my hair retightened as apart of the appointment once I left I was concerned because I had only realized that I forgot to verify Sisterloc consultant but after reading the reviews I have no fear that she will do a great job. Her clients reviews all are top notch.

This review comes with great regret. I really wanted to like this place. I saw Gretchen at the grocery store and I loved her locs. I got her information and decided it was time I took the «plunge».
Worst mistake and really it’s all my fault.
First off I’ve been two 3 different loctician for quotes. All of them told me I have «soft hair» and that interlocking was the best way for me to start my locs.
When I got a consultation from Gretchen she told me straight palm rolling and no tools. I figured she knew what she was doing… And again it’s my fault. If 3 people told me I would need something and she told me I wouldn’t — that should have been a red flag.
Story short — I went to her and she palm rolled by hair and they didn’t last a week. Some I had to retwist and some I had to two strand twist, some I braided — they were all over the place. The parts were big and not uniform. Just a mess.
I went back after 4 weeks for a retwist and I really really wanted them to look right. Nope, she retwist them and again they were not tight at the root. They were loose and still coming a loose.
That was the worst 4 – 5 weeks because I didn’t wash my hair.
I told her my needs ahead of time and I like to work out and she gave me Palm rolls.
I took them out and decided to go elsewhere.
Overall:
Salon is nice and a great location, stylist are not that friendly.

After speaking with 3 sisterlock consultants that are listed on the sisterlock website, I am completely changing my review from bad to worse. IF YOU ARE CONSIDERING SISTERLOCKS, DO NOT START THEM HERE! Cecile started my locs and I was told that I was set up to fail from the very beginning. First, they were too small for my hair type. They should have been started from the ends. I was grossly charged too much. I came in to do my touchups here for the following 18 months about every 4 – 6 weeks. For the most part, new growth was retightened and she washed my hair. She didn’t groom my locs or even offer to shampoo me until I saw her washing someone else’s hair. She told me to separate them and keep mty hair wrapped up at night and tio band them when I wash them with the shampoo. This was ALL of the information I was given. At about 18 months when the hair was starting to lock, they bunched and were fat in some places and extremely frizzy and not uniform at all. I thought that maybe something I did that caused this, but other consultants have informed me that if I was given maintenance and advice, this would have all been prevented. I told Cecile about the problem and asked her to fix it, and she did was say that she was sorry. After all the time and especially money that I spent to have someone completely turn their back on me is extremely hurtful and enrages me. One of the consultants told me that she would file a suit if she were me. I am still considering it. If you want to pay top dollar for some mediocre work, then this is the place to be. I would STRONGLY advice you to only get sisterlocks started by people listed on their website. In choosing someone from the website, you have more assurances and someone to advocate and rectify any problems, if some arise.
I appreciate the consultants that have FREELY shared their advice and offered some solutions. That has restored some of my faith that people really do care and aren’t just in it for the money.
I waited about 6 months after I was blown off to inquire about what went wrong between Cecile and I. I wanted to clear the air and she if maybe there was a misunderstanding on my end. She wouldn’t answer the phone or return my text messages. To me, this is further evidence that she knew and intentionally ripped me off. When you do right by somebody, there is no reason to hide.

Five stars hands down. I had a great experience from the start. Cecil (sorry if I spelled her name wrong) was nice answering all of my questions on my phone calls. She was likely busy when I called, but still tended to each question with great care. When I arrived (early), she was nice and greeted me as well as the other beautician who was working also. The vibe there is comforting. They laugh and joke like a normal salon and you feel welcomed into the «family» as soon as you enter. Cecil got right to work on my hair & did it in less time than I expected (under 2 ½ hours). Usually beauticians take longer than their quoted time but she quoted the timing almost perfectly. I recommend these ladies for all your natural hair needs. Cecil was knowledgable and did a terrific job on my starter Locs (see pictures). I will be back for certain… I’ve already made my appointment lol

I schedule my appointment with Celcia for Crochet two-​strand. I must say; she has excellent personality! Great time management skills, she got me in on time and finish on time. I received a ton of compliments. I will be scheduling another appointment.

I scheduled my appointment with Keisha for some cornrows in the front and individual braids in the back. I saw the great reviews from Unilocal and decided to try this place. I was not disappointed! Keisha was very nice, professional and informative with her prices and hairstyle options when I called to make my 9:00am appointment. I was in the chair right ontime! My hair looks very nice, not tight at all and I paid a very reasonable price! Shout Out to Keisha and this very nice location!
Ok, so the parking is a little disrespectful. The surrounding areas are only two hour parking. No meters, just a sign that says Two hours buddy! You are on a timer! You definitely have the option to park in front of jack in the box where there is no limit parking However, the early bird gets the worm! Thankfully I was able to move my car before my two hour limit was up and I found a spot right in front of jack in the box!

Great reviews, professional and immediate greeting when I did a walk-​in consultation, got a quick appointment for the very next day, show up for the appointment… WAIT 30 MINUTES and the stylist never showed up! Even her coworkers recognized me and wondered what was going on. I finally announced my departure and they must’ve called her. She then called me and said she left me a message on my phone (I had nothing) and that she «tried to text» me. Never even attempted to reschedule or offer any solution to rectify the situation, just a simple «sorry.» I’m extremely disappointed; I’ve looked forward to my very first 2-​strand twists all day! Not cool.

I’ve never left a Unilocal review before. And I’ve never gotten my hair braided before. But I had individuals done yesterday by Keisha and i absolutely love them. Friendly atmosphere, good vibes, definitely recommend this place.

Today I got my hair braided here by Keisha. First off let me say she was so nice I had never gotten my hair braided from a professional but let me say it looks great. Wasn’t painful and the price was even more great if your looking to get your hair braided I suggest you to come here great for all hair types!

I’m from Norcal, but paying a visit to my family here in SoCal. As I Unilocaled cornrows a few names came up, but this particular business caught my eye. This wonderful little lady named Keisha answered the phone and spoke to my 13 year old daughter Savannah. Keisha came in on her day off to braid my daughters hair. Keisha is a very sweet soft spoken lady who definitely can braid hair. My daughter loves her hair. Shop was clean other staffs was friendly. I highly recommend this shop.

Cecille is awesome! She did a great job on my hair. I got a ton of compliments. I will be coming here from now on! I can’t say enough good things about her. Plus, she got me in on-​time and finished on-​time.

What a relaxing classy hair salon!!! It’s a place to relax and get beautiful at the same time! My hair dresser is Gretchen, she’s the best!!! She’s styled my hair for over 35 YEARS!!! Actually, she’s the only one that I will allow to press my hair. It’s nice to have a stylist that’s concerned about your overall health. And I fly all the way from Maryland just to sit in her chair.

I have been coming here for 6 months and I love it! I go to the barber in the back, Don. Always pleasant smiling faces both at the front hair salon and the barber in the back. If you have natural hair care needs, then this is definitely the place for you.

chenel is da bomb!!! she made me feel like a new man after she did my hair yesterday! by the reviews i read she was great at what she did. i’m a big believer in her skills! she’s like an artist working her craft and i tipped her to let her know how much i appreciated her work! only wished i’d known about her several years ago!!! chenel, you really rock girl!!! i feel like a rock star girl!!! thank you sooooo much!!! james

Chenel is amazing. My locs have never been happier. I was searching for a long time for someone to work on my hair until i found Chenel. Her prices are fair and reasonable and she really knows what she is doing. She is very gentle with my hair and all the products she uses always make my hair feel and smell good. The salon’s ambiance is great and the staff there is very friendly. I have gotten many compliments for my hair and would recommend this place to everyone,

I first heard about the Salon by a friend because of the amazing Shea butter with mango… it is a great product While i was there to buy only the product i notice Chenel doing Sisterlocks which is something i have been considering for awhile. I had a consultation with her (Chenel) she was very informative to giving me the information and making sure i was ready to make the transition. She is very nice and i would recommend her. I decided to make a lifestyle change and made an appt for the sisterlocks. As of January 5^th, 2014, I’ve been sisterlocked for almost 4 weeks. I’m looking forward to my first re tightening. I love the freedom and I’m looking forward to this new journey. Thanks Chenel.

I’ve been coming here for 3 ½ years and love the atmosphere it is very positive. and chenel is great at what she does… she has maintained my locs since I’ve been coming here, started them at 2 inches now they are way down my back…
I love them!

I started my Sisterlocs Bonded By Roots with Chenel on 4÷29÷2008 and have been going to her ever since. My experience with Chanel has been exceptional. Her prices are fair and reasonable, no price gouging. Plus, she really cares about the health of your hair. I love the shop’s ambiance and the people who work there are friendly and a joy to be around, not catty/​gossipy like some other salons. You won’t regret going to this establishment.
She also sells, for you convenience, great hair and scalp products for natural hair. The Shea Butter mixtures has a delightful fragrance also.

I’ve been getting my hair twisted by Chanel for years, before she established Bonded by Roots. My experience with Chanel has been exceptional. Her prices are fair and reasonable, no price gouging. Plus, she really cares about the health of your hair. I drive to her shop from Orange County because its worth it. I love the shop’s ambiance and the people who work there are friendly and a joy to be around, not catty/​gossipy like some other salons. If you are ready to come to the Mother Land (return to your natural hair) visit Bonded By Roots — you won’t regret it. And remember patience is virtue, you’ll need it during your first year of locing. I am on my second year and I have no regrets.

I’ve been coming here for 2 years now and Chenel is ¹⁄₃ people (family & myself) to twist my Locs and she is Great at what she does. The shampoo is a tingly peppermint and feels great on my scalp. She twists very quick… Quicker than I could ever twist and the people in the shop offer good stories. I leave her shop with my hair smelling great, shiny from being moisturized and a overly satisfied guest. I will get my hair done with Chenel as long as she will allow me too ;-)