Allergy, Asthma & Respiratory Care Medical Center

Doctor veronica us awesome tbe is so respectful and tbey are vrry professional! !!!

After being referred to an ENT for my son’s difficulty night breathing and waking up throughout the night, the ENT had an allergy test done. I got the results and was heart broken. Dust, so many restrictions to diet, and an order to get rid of the family dog. Since I was just finding out about all these allergies, I sought the advice from an allergist. Dr. Betty Liu was so informative about the allergies. She was patient and answered all my questions. She gave me strategies on how to deal with the allergies, more information about food allergies, and how to manage the family dog without getting rid of it. Right away, my son did so much better. It’s been 6 months now, he is doing great. He is breathing and sleeping better, no more snoring. Best decisions I made regarding my son’s allergies was to consult with Dr. Liu.

Went there on referral of another doctor for a serious allergic reaction. Saw Dr. Liu. She was abrupt and curt through the appointment. I found out through the referring physician that her staff failed to inform the doctor of my appointment, so as a result of that it was not a good referral. I have seen a number of doctors over may years. It always amazes me how the «patient» is always to blame for errors in appointments, billing, etc. Take a look at your staff. A good doctor will always surround themselves with a superior staff, and believe me, it shows. No matter what the issues were, I still should not have been treated like an annoyance for showing up.

The doctors and nurses here are very nice and efficient. When I made my appointment they were glad to work around my schedule. When I showed up a few times early to my appointments they took me in when they had a few nurses done early. Overall this is a very great Medical Center for all the allergies you need to take care of.

I’m not sure why all the bad reviews. I’ve never had a problem with them. I was always seen in a timely manner and I’ve seen Dr. Ratnayake and Dr. Liu. Both have been nice and seemed competent and took the time to explain things to me. Also the front desk and back medical assistants have been nice and considerate as well. When a bill came in and I realized my old insurance had been billed, I had called them to correct the problem. They said they had already seen the problem and had already been rebilled to the correct insurance. It was a simple fix that they corrected right away and I never had to hear about it again. (insurance issues happen in all medical offices). Anyways, I still go to them and will continue. I may take my son there later as well should a problem arise.

I’m usually very big on reading reviews if I would have done so I would never have went to this facility. Walking in the front desk women were extremely rude. After filling out paperwork I noticed a lot of chit chat about their private lives which to me was very unprofessional. When your there to see the doctor no one wants to hear about your weekend plans or hear about your personal life. Being called in the walking past them everyone seemed to be on their cell phones and the atmosphere was just so unprofessional. I don’t think the doctor realized the poor staff she has. Your front desk represented your entire office I will never visit this location again and next time I will read the reviews. This place is sad.

I came here a few years ago and performed some basic allergy and asthma tests. I have had these test done before while I was with Kaiser and assumed my insurance covered most of the costs. A month later I received a bill from them for around 1200 dollars out of pocket. During the initial visit they never went over the costs with me, and all of the asthma medication they perscribed me were the ones I told them I was on in the past. Avoid this place at all costs, they are just trying to nickel and dime you and your insurance.
The staff is also rude and not very helpful and the facility is not in the greatest condition.
By the way, this is the only time I have posted on Unilocal but I feel so strongly about this place I want to make sure I help someone avoid making the same mistake I made in choosing them as an allergy and asthma specialist.

This center is did not inspire a lot of confidence in me. They are very poor at time management, and the staff is bordering on comatose. Out of several visits, I waited an average of 30 – 45 minutes to see a doctor (this was AFTER I was shown to an individual room). I had to stick my head out the door multiple times to remind them I was there. The admins at the front desk answer the phone in the middle of talking to you and also administer shots, which I found disconcerting. I give this place a below average review.