All Creatures Veterinary Hospital

I wish I felt the same way about All Creatures as I had when I first reviewed the clinic. I feel that it has been slowly spiraling downward, no longer being able to meet our needs, and has hired a BEYOND disrespectful receptionist. There are other reasons as well.
While I am upset that I had to fire All Creatures, my husband is taking it even worse. I had to do what is best for my Chindren and this is not the place for them. I have a baby who has mitral valve prolapse and the doctor who used to do echocardiograms is no longer there. Turns out that she now has to be monitored every few months because of how advanced it has become.
Dental care is important. I am guilty of not brushing my Chindren’s teeth so I hold ownership to that. However, with regular appointments one would hope that the doctors would have at least checked them. This is where there are a few issues. The doctors brought in a dentist from California who could take care of teeth without sedation but was uncaring when speaking to me. My husband liked that there was no sedation. I liked there was no sedation. Who wants their canine to have to do that unless necessary? However, I kept telling my husband that we should have the kids’ teeth cleaned and he kept scaring me asking me how I would feel if Daisy were to die from it. Well, Daisy wound up with a pretty bad dental issue and had to get it taken out. The dental issue was discovered after she finally saw the vet. My husband was told that if that didn’t fix the situation then she has a tumor.
I have washed my hands of All Creatures and found a much better caring veterinary service. Daisy has been healing from pneumonia and is still on antibiotics. She was x-​rayed and does NOT have a tumor! Thank God!
Beware of Marissa. I have NEVER had one normal interaction with her! She has lied to me. She has been BEYOND disrespectful. I contacted All Creatures in the beginning and was told the doctors would be made aware of the situation but that was only after the office manager tried to blame me. She even wanted to the minute what time the conversation took place. Evidently the doctors were never notified because when I left after hours messages (two separate times) Dr. Gelfand and Dr. Geltman were supposedly in the dark about my disdain. I don’t know if I believe that.
Dr. Geltman was good especially when it came to acupuncture back in the day.
The majority of the staff is wonderful and we’ll miss them but my kids deserve the best.

I feel like they’re always up charging. Took my dog in when she was showing stomach distress (turned out she had sand compaction). They didn’t diagnose correctly even though I reported taking her to beach day before and then when I called back to ask if the treatment course should still be the same given we now knew what it was, doctor didn’t get back to me for two days! We had to basically guess how to treat her for those two days.
We talked at length about costs and after paying/​agreeing on $ 400 worth of care, I received a bill for another $ 65! When I called, they were like whoops– they probably forgot to add it in.
Will not be returning.

I have an older cat with medical issues and this is the best vet I’ve ever taken her to. They are attentive and thorough without being confusing. The doctors take the time to explain everything in a way that’s easy to understand. I truly feel that they care about my pet just as much as I do. They never recommend unnecessary treatments and tests and I believe the care they have provided has successfully improved my cat’s health and quality of life. The front desk staff is very friendly and helpful as well. I would highly recommend this vet to anyone!

This review is long overdue. I have a wonderful Cavalier King Charles Spaniel who was very ill when we got her. All Creatures staff took unbelievable care of her for months and she is now a healthy, happy 7 year old doggie! She is always happy to go to the vet for her visits; tail wagging and is truly at home there! The Vets, Vet Techs, receptionist staff are all so dedicated to the well being of our pets. We especially look forward to the holiday photo shoots with Santa and the newsletters about seasonal health concerns and monitoring your pet’s weight. We are beyond grateful for their gentle manner and professional expertise. Never have a problem scheduling an appointment and they are ready if you have an emergency. Who could ask for more?

Although not a client of All Creatures, we had to go there on May 24^th, 2015, with our very ill dog, Kumar. We knew he was near the end. The staff and doctor was very kind, compassionate, understanding, and supportive. They helped us make the decision that was in our little guys best interest, even though it was very difficult. Our little man is at peace now. We are very grateful to this facility. If we ever get another dog, this will be our vet of choice, although that doesn’t seem possible now. Miss our little guy so much.

Excellent veterinarians. My mom worked for a veterinarian and I have had dogs, cats, and horses in my life since I could crawl and All Creatures is a super place if you care about animals. Caring, clean, inclusive, fair prices for the region. It feels like a «club» because your pets get «boutique» true time and attention and it is welcoming because they know you and your pets, and the doctors and staff are a diverse and complementary team. We have been bringing our beloved cats here since 2002 when we moved to Long Beach. We researched and picked this vet for our pets and we know the quality is outstanding. Our cats Brick and Maggie actually preen after they see the vets here because they know they are in good hands! Sharing their pics to show it! A really top notch animal vet and hospital.

Haven’t visited in a long time — don’t live local anymore — but they helped my pup and I through a couple of emergency encounters.
Only recall positive interactions with Dr’s, vet techs and office staff. Haven’t been in 2 years and they’re emailing me records for my new vet with no hassle.
On the expensive side, but never seen a vet ‘worth their weight in salt’ who wasn’t costly. Wouldn’t hesitate to visit again if in Long Beach area and in need of vet care.
More of 3.5 star review, especially when considering the alternatives in the n’hood.

I have been going here for years and they are wonderful. They are always very kind, warm and helpful. They treat my dog as their own and are always looking out for her best interest.

I normally never bother writing reviews, but in this case I have to. I’m a NYC fireman. I had found a baby pigeon that was in bad shape behind our firehouse. It was missing a lot of feathers and seemed very malnourished. I called a bunch of local vets in my area and none were willing to try to help this poor little bird. I started searching vets outside my area and came across All Creatures. I spoke to a lovely lady named Adelle (I hope I spelled that right) who graciously allowed me to come in and drop off this baby bird and try to help.
So the point of this review is that when nobody else was willing to help, this place was. And that tells me that they truly care about animals. God bless you Adelle.
Oh, and PS — I didn’t get the young employees name that I physically handed the bird to, but she was incredibly kind and caring as well.

I have used many vets over the years of having pets and I love Dr. Geltman at All Creatures. It was very important to me to find a vet who understood my holistic approach with feeding my dogs and treating them with any medications. The first time I went in, I was very impressed with how much time he spent with me and I never felt as if he was rushing me. He always gives me his undivided attention and takes the time to answer all my questions. He is very kind with my dogs and I highly recommend them.

Amazing professional service. Great vets. The best diagnostics and the best surgeon.

Stay FAR AWAY from these unprofessional so called vets! They dont call back at all! After many days of no phone calls back when I did reach the office they have a non vet relay messages to you. They even diagnosis by phone through a secretary or office person! Their medicine charges are highway robbery! I will never use them again and will deter all I know from using these unskillful, usless people and wish them the same treatment they give when it comes to their own health!(HORRIBLE). I can see from the other reviews on here that Iam not alone and it will be just a metter of time till they go out of business! Not soon enough! PLEASE GO ELSEWHERE FOR YOUR PETS OWN GOOD AND YOUR’S!

I had such a great experience with this vet. For my first appt as a new client with a 9wk puppy, I was seen right away. (I filled out paperwork online). She was first seen by the vet assistant (see below). Then the doctor came in to exam after the assistant took my puppy’s weight and temp. The Veterinarian took her time to get to know my puppy before rushing into the examinations and scaring my lil love to death (like my previous vet). She took a lot of interest during the examination and gave me a lot of useful information.
The facility was very clean and organized. There wasn’t any smell or nothing of any sort. The Front desk looked organized, clean and the receptionist was very friendly.
Some people may complain that the place is expensive. Honestly, you get what you paid for. First of all, having a pet is a big responsibility and is very costly. I went to another vet who was a lot cheaper but I had such a horrible experience with them. If cost is a huge issue just get pet insurance, or just don’t have a pet.
The only negative thing I have about the place is that I didn’t care too much for the veterinarian assistant. I didn’t get a good vibe from her. She was gentle with my puppy and examined her well but I didn’t like her attitude.
Overall, I love this vet and I will be coming here from now on.

woke to find my ferret foaming from the mouth & non-​responsive laying on her cage floor, so i called immediately & rushed her into All Creatures for an Emergency visit. upon arrival, i spoke to the receptionist & explained it was an Emergency & she could see my ferret was near lifelessness in my hands & asked me to take a seat (7:30am). the office was fairly empty, just 2 dogs with their owners — one with a hurt paw & another there for annual shots. after sitting & waiting doing anything to keep her conscious (blowing lightly in her face & rubbing her ears) i spoke up & explained that this was not a normal visit, this was an Emergency. irritated, she went in the back & told us to wait in one of the visit rooms (7:50am). we ended up sitting in that room for over 30 minutes with not a person to even come in & check on us (8:30am). eventually i became irritated myself & went back out to the front desk to see that the waiting room was empty & realized the vet. was seeing the other dogs before us, even after i explained the urgency of our situation. again irritated & full of attitude — she assured me the vet. would be in to see us in no more than 5 minutes. we remained in that room for an additional 20 minutes before a vet. tech came in and told us he was finishing up & in 2 more minutes he would see us. well, another 15 minutes past as my ferrets breathing became virtually non existent & she was completely unconscious (9:10am). the vet. finally came through the door & examined my unconscious ferret, telling us he needed x-​rays and to run tests. we said whatever you need to do to save her. after 15 minutes he came back & said it could be one of several things but he was unsure. he said he hydrated her & recommended we keep an eye on her & that if things got worse we should bring her in again & was about to send us on our way! i bluntly explained to him we were not leaving without some kind of medication & told him to make an educated guess if that was all he could do. it turns out she had an ulcer & if she went untreated she would die. thank god his educated guess happened to save her life but i was in shock about how this was handled. if i knew they handled Emergency situations like this i would’ve gone anywhere else to another vet. although she survived it was a terrible experience for us that convinced us to never go back to All Creatures again!

Thirteen years ago, we adopted a dog from North Shore animal league. We brought our dog to All Creatures. That was when we met Dr. Geltman. His kindness, honesty and professionalism helped us to keep our dog healthy and happy throughout all these years. We feel lucky to have such a wonderful animal facility so close to home.

We have been using them for 20 years. Very professional, compassionate and reasonable. We now actually travel pretty far to get to them.

I know some people hate boarding their pets because «my dog needs to stay at a hotel, where someone can scratch and rub and play with her all day»
eff that, I don’t want my dog staying at any luxury pet hotel when I travel — she’ll expect the same when she gets home, and she’s already spoiled rotten.
I board my bowsa here whenever I’m on the road, even if I’m just going away for one night — I have a dog walker, but I don’t trust my pitbull to behave herself when left to her own bearings for more than 8 hours.
When I drop off my doggie, she is one happy little nugget. They all know her by sight (thats either because she’s so cute or she’s so annoying — either way, she takes after her mom), she seems happy enough going there, they make sure she’s up to date on all her shots, they do whatever weird tests they do on her poo, and they have the kind of dog food she eats.
When I pick up my doggie, she is THRILLED to see me, she smells like roses (cause they give her a bath) and her nails are done. One of the people that work there scratches her rump and says «say good bye to uncle wayne!» and she’s off.
My puppy’s happy, I’m happy. I get her home and she sleeps like a rock for three days — all that extra play time must really be paying off.

We drive from Floral Park to Long Beach cause they are awesome!
Very good caring doctors, organized and nice facility. Pain in the butt to get to, for us, in an emergency… but i trust them immensly. AS GOOD AS IT GETS.

So we go in with our cat who hadn’t eaten in days and was looking awful. Told they would try a round of fluids and give an enema to stop a blockage. Then x-​rays if needed and other tests. The following day told the cat is doing fine and could be released the following day. Apparently overnight our cat started vomiting uncontrollably and was in really bad shape. Our cat was left to sit in a cage strewn in its own vomit and we didn’t get a call until after 1pm! So from 8am when they first came in until just after 1pm (a total of 5 hours) our cat was ignored and suffered. At 2pm our cat died of cardiac arrest when no one helped.
You would think because of the negligence they would refund some money to us. Nope. They said we were lucky they decided not to charge us for cremation of the cat they neglected for so many hours. When I asked why an x-​ray wasn’t done (our cat had swallowed some string causing a blockage), they said we didn’t ask for one. Infuriated I told them I’m not a vet, you should be telling me what needed to be done. When confronted about why they ignored that cat for 5 hours they just said sorry, but your cat would have probably died anyway! So we spent $ 500 to have our cat die over 3 days in misery at this place. We will be looking for other vets. STAY AWAY.

Recommended for: Taking care of your pet
Knowledge 6, Service 5, Coolness 6.
Of the many doctors at All Creatures one was especially good to my KC and really was a good family friend — Dr. Gelfand.
Dr. Gelfand is a experienced veterinary doctor and surgeon who performs many operations during the day and sees patients towards the evening. His calm demeanor can relax the most stressed out person (points to self) and make them feel at ease knowing that everything is being done to nurse their pet back to health. Whether its a fever, a cold, allergies or worse, he is quick and thorough to diagnose and plan out the best course of action… people doctors should be this thorough in my opinion, and lucky for me, my doc is.
If you an excellent physician for your pet, Dr. Gelfand is definitely my top choice.
Sean Approved: Absolutely Definitely Yes!!!