Affordable Animal Hospital

Decided to give this place another try… brought my puppy in for another worming shot… I get there, tell the heavy set woman with piercings in her face in the front what the worms look like… sit down to wait… dog gets called, we go back and my daughter is holding the dog while she gets a shot. the nurse does not say what she is giving my dog, I ask her if my dog needs vaccines and if so which ones, she tells me to ask the woman at the front… when I get to the front, they tell me it’s going to be $ 70…I’m like for what… She proceeds to tell me the dog got several shots… I’m like, why would you give my dog anything else without clearing it with me first? She then tells me she doesn’t know what was done and has to go ask the girl what she did. I then get upset and ask her how she’s charging me but doesn’t know what was done? She keeps arguing and cutting me off. She tells me not to raise my voice at her… what? I explained that I was not raising my voice YET, but was about to because I didn’t appreciate the lack of communication in their office… She told me to leave (without paying) and her manager would call me, I’m pissed because I wanted to pay for the worm shot and never come back… She did not give me a chance to pay, she knew she was wrong and wouldn’t convince me… I’m so upset at the repeat lack of professionalism. Apparently, other Unilocalers feel the same way about rude front office staff and sneaky prices… feel bad for the people who don’t question them.

I took my cat here because he had a loose tooth and after being quoted an outrageous amount of money for treatment at Pine Animal Hospital. I did see reviews stating that this clinic is dirty, which I will agree with. The only reason I don’t give a full 5 stars is because the treatment room had very clearly not been wiped down (there was other animal hair on the exam counter and a patch of some dried fluid right when we came in).
The vet quickly determined the diagnosis and told me that instead of paying separately for lab work, sedation, catheter, extraction, and take-​home antibiotics it would be more cost effective to pay for the tooth cleaning package (which includes lab work, anesthesia, catheter, tooth cleaning, and take home antibiotics) for $ 340 and then just add the tooth extraction on top ($ 25).
My cat had the procedure that day and was done by the afternoon. He came home grumpy, but is now one happy kitty with one less tooth. We are very happy customers. I will likely come back here again if we need future care.

I was having a hard time finding a vet when i came across this place. The receptionist was very nice when at the last minute I had to change my appointment time and she still got me in the same day. When I arrived they were fast and friendly. I will definitely go back here.

HIDDEN CHARGES. Be prepared to spend more then what they quote when it comes to surgery. It seems that others have been having the same problem as well. Night Receptionist is rude & tried to charge me for sedating my dog & did not ask for consent to sedate him. The dog was not sedated, he did not need to be sedated, she just insisted on charging me for it. Idiot get your facts straight; know whose dog your even charging and who you’re talking to before you want to come at me rude for YOU getting the wrong information. You feel more like a customer rather than a «patient». You barely see the doctor, but even if you do he doesn’t care honestly and you could tell by the vibes and tone in his voice (I swear I only seen my pets doctor for a total of 4 minutes when I went to the office over 6 times). Come here for cheap shots only. You get what you pay for so if you love your pet go somewhere else.

Quick appt. doctor was nice. Office staff Lupe was super sweet and caring!!! I was in and out with two pets in under 45 minutes! I asked for an estimate prior to any treatment and they really worked with my strict budget. Thank you! Thank you!

This place is truly affordable and they are open late, which is very convenient. I found them when my cat got in a tiff with my roommate’s cat and they were able to see him right away. They even have appointments so you dont have to wait around to hopefully, maybe be seen. The girls at the front were very nice and courteous and the doctor was very kind and attentive. Place seem clean. Free coffee. Parking not so big, have to flip a U to get to lot. However place is on the SW corner, can’t miss it.

I now live out of state but when I fly back to LB with my dog we go for our yearly check up, flea, tick and heart worm meds and any vaccines. Always satisfied.

Happy with the swift service; not so much with the price increase after the fact.
I called yesterday to inquire about spaying my 12 pound terrier mix. They quoted me a price I could afford and said they had an opening for today.
I brought her in for her appointment and at check in they inform me of an $ 80 cost for blood work in addition to the already quoted price. I told them I wish they would’ve quoted me that over the phone so I could wait another month. They then informed me that this cost was optional. I opted no.
They take her back for surgery and tell me they will call when it’s time to pick her up. I got a call about two and half hours later informing me that they we in surgery and everything was going well but that there would be another additional charge of $ 50 because she was in heat.
I argued that wasn’t possible because she was just in heat in November/​December.
When I went back to pick her up after the surgery was complete, I spoke to the Dr who did the surgery and his explanation was that it was the «end of her heat» and she was «still swollen» and there was a bit more blood, thus the extra cost. He said there is no way of knowing this until the animal is opened and they see it.
I have no way of knowing if this is the truth so I got stuck paying the additional fee.
Not happy about the additional sneaky costs but am glad to have my little fur baby home and «fixed».

Very happy with my service here so far. They were on time which I so appreciate and the doctor was very nice

Where do I begin? Unprofessional. Unsanitary.
I had gone in for my dog to get his Rabies vaccine. They said since I hadn’t been in for more than a year they had to do an exam and all that stuff. I though that was fine, so I agreed. First one assistant came in and took my dogs temp. (nothing was sanitized). I noticed the exam table has fur everywhere; it wasn’t wiped down properly. Then about 5 – 10 minutes later, the Vet came in and told me that my dog had a skin infection and ear infection (which I already knew). The Vet was in the exam room for less than 5 minutes. Then the receptionist came in and told me everything the Vet wanted done; A whopping $ 500 to flush my dogs ears! I told her I just wanted the Rabies vaccine that’s all. She said okay. Another guy came in gave the shot and said you’re done.
I go back to the receptionist counter and she prints out the certificate and SHE signed the Vets name, not the actual Vet. How legal is that? Illegal, she’s not the vet.

Receptionists are great, Dr. Choi is always thorough and sincerely interested in our dogs health, and the office space is always clean and inviting. Highly recommend.

Our dog’s anal gland ruptured and they were the only vet with available appointments open late and nearby.
The vet was a huge asshole, and was very quick in and out. They said we’d have to come back tomorrow for a $ 600 procedure.
We paid for what they did that day which was 3 shots and they cleaned the rupture. They charged us for the vet visit even though it was supposed to be free, they did refund us reluctantly after I asked for it.
We went to a different vet and they said what they were asking for was completely unnecessary and then finished draining the glands. $ 35 total.
This vet is a complete ripoff.
Also the second vet told us they would’ve only charged $ 80 for what this vet did, and they charged us $ 150
The receptionist was very friendly however.

I brought My cat in for an emergency … life threatening… The doctor was cold and nurse obviously annoyed by our lack of over $ 1000 for surgery … After running 3 people’s credit to get care and denied we were then told we can’t stay in the exam. room … In tears after being told my cat will die I stay trying to find other help solutions … The front desk girl was too busy to help my family try to fill out the credit form and rude to a friend who came in to try… I think if u have patients for u r eyeliner and eyebrows u need patients for your patients

This hospital is the best for the care and price. My cocker spaniel Spirit loves Dr. Choy and all the staff here thank you affordable animal hospital you are the Best in my eyes

Great service. Open hours and late hours available. Was able to get my doggie in on the day I called. Nice office limited parking. clean but could use some finishing (missing floorboards in waiting room).
Office staff friendly. Dr explains treatment and diagnosis but lots of time transferring back and forth if you have questions about costs and then what other options are available.

I didn’t find this clinic helpful. Arrived with my sick kitty in hand short on funds 1^st time client and was told only non exam fees are before 5 pm. Well the website should of stated this. I leave to only come back the next day before 5 pm. I see one of the vet’s and he prescribes my kitty like 6 different meds and a shot! Oh my. I don’t know if this was cause the visit was free and wanted to make out on my poor kitty. I checked over the list, did some googling and purchased one of the items. A week later my kitty seemed to be fine until his past symptoms returned. :(stopped fooling around and took him to his real vet. Despite the examining fee’s my vet only prescribed one medication. After a few days he was healthy and back to normal all for under the cost of this clinic. Sometimes it doesn’t pay to save money on our pets health. I return here time to time to purchase flee med’s for $ 20 a pop. This clinic left me unhappy.

Took our dog in a few weeks ago because she suddenly had a hard time getting up and walking. We took her in and they said it appeared her ACL was torn b/​c her leg was swollen. They took X-​rays and confirmed her ACL was torn and then proceeded to say she needed surgery and gave her meds. The surgeon called and said it would cost $ 2300 for the ACL surgery.
I decided to get a second opinion and take her to a vet a friend recommended. Vet saw the X-​rays (we brought with us) but said it appeared something else maybe wrong. After their examination and new X-​rays done, she was diagnosed with Pyrometra. The vet said she was very sick and needed immediate surgery and her lack of movement was caused by swelling of her joints from the infection.
Thank goodness we had a second opinion, we would have performed a useless surgery and she would have died from infection from the wrong diagnosis!
Always get a second opinion!

These people are the shadiest in the business!
Started my puppy off with their «puppy care package» which was supposed to include all his shots plus neutering. The day we got him back from surgery, they insisted on collecting more money even though all fees were supposed to be included. Not to mention the cost of his meds for afterwards. Also, insisted they had never received him with his leash and proceeded to steal ours. They had absolutely no follow up about coming in after his surgery. So I had to bring him back in on my own judgement and they charged me more money to cut out one stitch.
Both receptionists are extremely fowl and seem like they are up to no good. Every time we receive an estimate one day, it seems to almost double the next, by the receptionists judgement. The doctor is almost never involved, hopefully, considering the incision that was made on my dog wasn’t even straight. Actually looked like a zig zag.
Needless to say these people should definitely not be called «affordable animal hospital» and they definitely do not take good care of their patients or customers.
Never coming back, taking my puppy where he will be cared for and I will not be ripped off!!!

I had a very uncomfortable experience. A few months ago, I left a review here.
The officer manager Blake reached out to me. He was very kind and apologized for my experience. He took personal ownership for the situation. Although the initial experience was poor, the final experience was great.
They actually cared about how I felt and fixed the situation.
I feel confident that they really do care about their customers at this pet hospital.

Ahhhhh man. I can’t stand to see animals suffering and for some reason, this veterinarian office was a magnet for suffering animals.
I give such a low rating for multiple reasons. I Knew my kitten who I’ve had for 2 days had ear mites, and I only brought him here because it was the cheapest (for the visit) and they had availability, otherwise I would have gone to Primary Care (my normal vet) but I didn’t want to risk infection my whole house full of animals.
1. The place was extremely dirty and outdated. I think they only have 2 exam rooms, which is fine, but the rooms were not cleaned when animals left the room. As a pet owner, we all know that animals disperse and contract illness easier than humans. I sat in the lobby waiting for my cat and a lady came in with her female pitbull who she clearly only uses for breeding… the dog had mange/​skin mites and was all over the floor. Fine. But the staff did nothing to sanitize the floor afterwards, and the dog went to the room I had my cat in, WITHOUT being cleaned after I left. Plus, in the room, there was lots of loose hair on the floor and the floors were very dirty, like visible dirt stains. :(makes me wonder what animals can catch from the dirty conditions.
2. My cat went in the back with a tech for a blood test to check for feline leukemia and feline aids…2 minutes later I hear this god awful cat screaming in agony like it was being tortured. It was my cat. This went on for what seemed like 5 minutes, but I’m sure it was only 1 minute I think. Still too long though. NO pet owner wants to hear their pets suffering any sort of pain, regardless if it’s routine testing or not. The walls are too thin, or the room is too close to patient rooms. Makes me cringe even just thinking about the sounds all over again.
3. The vet was a very nice man, but he was very difficult to understand. His accent is so thick and there is a slight language barrier which makes clarity of statements extremely difficult. People are already uncomfortable when taking their pets to the doctor, and not being really clear on what was said, or what is going on with your animals, adds to the discomfort.
4. After all the exam and tests were done, I sat back in the lobby to wait so I could pay and get the heck outta there. A male tech brought out ear drops and said «put these In his ears once a week». And I asked if I could give the medication to the other animals if they ended up symptomatic of ear mites, and he said «you mean is it contagious?» And I said well does he have ear mites? And the guy just shook his head yes, sort of unsure of the real answer. Then he reminded me to keep the medication refrigerated and that was that. I left slightly confused on what was going on… this is why CLARITY is key.
I would suggest going elsewhere if you really want quality care for your animals with the comfort of knowing exactly what’s gonna happen with them. Primary care is the best vet in the area… trust me. And they’re cheaper too.