Arhaus Furniture

Loved our experience with Arhaus! Our designer was very pleasant and gently assisted in our choice of the perfect table, chairs and bench for our dining room — and all three pieces are different brands. Dining room table is topped with galvanized steel in a green patina on black, distressed and tapered legs — it totally rocks! Chairs were ordered and hand-​made by the Amish in Ohio — black, X-​backs, lightly distressed and we had our pick of seat fabrics without an up-​charge, choosing a gorgeous celedon green and teal pattern. Love that! The bench has black legs with a warm brown top. The whole ensemble is delicious and just what we have been looking for. And, delivery was a breeze. The guys were on time, polite and took a lot of care to place our new pieces in the dining room without damage to anything (what a nice change from others we have recently dealt with!).
Next… a handsome, brown leather chair for our master bedroom. Can’t wait! We checked out Pottery Barn first and so glad we moved on to Arhaus. The quality of the furniture is superb in comparison.

The day after our sectional arrived, my family and I went on a 2 week vacation and didn’t really get the chance to look it over thoroughly. When we got back we noticed two different stitch patterns on the sectional. One was a single stitch and the other was a double stitch. I called the customer service dept, they asked for pictures of the differences. I sent them pictures and descriptions, within a week I received an email stating that they would be replacing the 5 cushions that were different. After about 4 or 4 weeks a box arrived yesterday UPS. In the box were 5 replacement covers, not 5 new pillows. The covers seem a bit looser than the original covers giving the sectional a loose suit look now. Had they sent the replacement pillow like they promised, they would have noticed that the covers were too big.
We are totally underwhelmed with Arhaus… If you were counting… This is the forth issue we have had on this one purchase. In our case, Arhaus was overpriced, they over committed and they under delivered. My advice for you is to go in with an open mine, but don’t trust everything you are told.

What caught my eye was the name. Catchy! Love it! Walking in we were warmly greeted and offered help. We wanted to browse alone. So we were left alone.
They have amazing furniture. Soft, warm and if you want exactly what’s there on the floor they will make it happen for you.
I’ve seen bigger locations than this place. Although this place carries more weight in gold. Substance comes with the the products they carry. They will last you a lifetime if you will care for it properly.
The staff were astute and most of them have worked in the same industry a decade or so.
We are a fan. Most likely we’ll be back!

Worst experience ever.
Purchased chairs which were the wrong size and charged excessively for delivery. Exchange made at different than original sale price, as the manager would not honor the original sale price. No acknowledgement of the salesperson’s error in sizes and charged for 2 deliveries.
AVOID PARK MEDOWS ARHAUS

I haven’t bought many things here, but what I have bought has been great quality. Very happy with the service we received there. We will definetly go back when we need more furnature.

Special ordered a club chair in Sept. and it was delivered approx. 7 weeks later and shortly after I developed a mouse problem in my house. After suffering through numerous attempts (placed 12 mouse traps in house) it was discovered they had a huge nest in back cushion of chair. Since one of the dead mice was of a color that is not related to Colorado mice it was decided that they came with chair when it was delivered from their manufacturing plant. Have never had a mouse before and contacted Arhaus and was told regional manager would be contacted and we would hear back within 3 days. Never heard a word. Chair cost over $ 1200.00 and because of all the stains etc in chair it is worthless. Never been treated this poorly before.

I had been searching for a sectional sofa to fit in a smaller den for about year. I finally found a suitable sofa at Arhaus Furniture. This piece was not cheap — over $ 5,000; however, their sofas are American made with sustainable products, which I appreciate and will pay more for.
Unfortunately, I was having trouble selecting a fabric. Bear in mind, Arhaus didn’t come to my house: I was the one making multiple trips to the store and had to leave a $ 100 deposit every time I took samples home, so this was no picnic for me.
After the second trip, the sales girl told me that it shouldn’t be this difficult, and that I go home and forget about it! That seemingly offhand comment had a very negative effect. After two more trips, I finally decided on a fabric. It was demoralizing experience — no other salesperson would help me because I was her client, and she had also given up. The fabric isn’t that great either. It makes the sofa feel very stiff.
Arhaus apparently expects their clients to be able to make snap decisions. I can ever walk back in without feeling like I’m wasting their time.

This store is wonderful. The pieces are absolutely amazing, I could re-​furnish my entire house here! Susan and the rest of the staff were very nice and I will be happy to return!

I have spent a lot of time in this store. The furniture and décor is amazing. The staff? Really wonderful. Extremely helpful. I have worked with Michelle and find her sincerity amazing, not to mention her talent! C. Magnuson, Monument, CO.

GORGEOUS pieces for the Luxury and high end home! I’m not cool with paying 10k for a fabric couch or 200. for a vase i can get at Pier 1! BUT, i am a fan of cute aprons for my wife, fun décor, cool side tables and unique finds to deck out your house!
The quality is fabulous and is built into the price. I bet you can find copy cats of some of the high end furnishings at WOW, or Krauss, or Pier 1, Pottery Barn and more. Its a great place for inspiration and small pieces, eclectic finds but SUPER over priced. If you can get pieces on sale– you will be paying close to what you’d be spending at woodleys or creative leather at their normal prices!
Great customer care!