My Dentist

I have worked with many other dental offices in the past and none of them compare to My Dentist! From the ladies at the front desk to the dental hygienists, the service is superior! I have been working with Dr. Mehdi and Dr. Wei and they make sure I am comfortable and pain-​free every step of the way!
Thank you for all that you’ve done for me!

Dr. Krefting is wonderful — she really listens to my concerns, she’s gentle, and she make sure that my visits are pain-​free. I travel almost an hour to see her — she’s that good! And my teeth are in the best shape they’ve ever been, because she’s fixed everything, including some inferior dental work that I’d had done before I found her.

I used to really enjoy coming here. I have been visiting this office for around 7 years now, but I think I am going to switch offices.
I used to really enjoy Dr. Krefting’s demeanor and personality. I also found she employed similar help for the office and hygienists. The woman who worked the front desk was always super nice, and the whole place was very understanding and accommodating.
Not anymore. I’ve had attitude from the front desk for trying to ask questions, pay bills, set or even cancel appointments. I don’t even get to SEE Dr. Krefting anymore when it comes to my appointments. I don’t have problematic teeth and definitely need to see her, but she’s the reason I stayed with My Dentist, despite now being 45 minutes away. Now I end up seeing some random dentist I don’t know… I came here for Krefting, why am I getting passed off to other people without so much as a simple handshake?

First let me tell you about me, for years, too many to mention, I loathed going to the dentist. The picking, the poking, the needles. I would dread those days when my appt came up on the calendar. Then we moved to Londonderry. Well I had to go through the arduous task of finding a new dentist, not only for me and my husband, but one who sees children. In doing my research I came across «my dentist» I then went to their website and was immediately drawn to them by dr. Jan Krefting, she had such a caring look and as I continued to read her approach to dentistry, I thought I am going to try her. Well, I went and was not dissapointed, from the Kim’s who great you at the front desk, to the amazing hygienist to the most caring dentist I’ve ever met Dr Krefting. Every year they go to one of the 3^rd world countries for the week to provide free dental services to people/​villages who have never been to a dentist, never mind know what one is.
Enter 2015… Dr mehdi, who has joined the practice. For the past five years I had seen Dr. Krefting, and I had an appointment that I needed to change and Dr. Krefting wasn’t available and one of the Kims said we have a new Doctor who joined the practice, Dr. Mehdi, would you like to see him. Sure what the hell! You all have never disappointed me.
Dr Mehdi is great, very personably, nice sense of humor, great clinically explains everything he is going to do. A
I’m not one to do many reviews unless I’m passionate and pleased with a product and/​or service. It has been 5 years of my family being patients of «my dentist.“If you are looking for a great dentist who truly cares and gives back look no further. Dr Krefting and Dr Mehdi and their amazing staff are there for you

Dr. Mehdi who now owns this practice is the BEST! I have followed him from Concord, MA to Londonderry, NH because his care and skills are extraordinary. He has done numerous caps for me — he explains clearly, and takes his time to do the job right. Last spring, I had terrible jaw pain from a misfitted mouth guard that another dentist made. Not knowing this was the cause, I went to my regular doctor, had jaw x-​rays and then told Dr. Mehdi. He asked me to bring in my mouth guard — took the time to listen and patiently kept adjusting and fixing the mouth guard until it fit very differently. Within a week or two, the pain was gone. He still takes the time to check the mouth guard each time I come in. Dr. Mehdi’s background and training as a prosthodontist are above and beyond the average dentist’s. I HIGHLY recommend him — he is also very caring and has a great sense of humor. The office was very nice and helpful when I moved over to this practice.

I’ve been going here for years. The dentist is very knowledgeable and explains everything she is doing. The rest of the staff is great too. I have never had an issue with charges or payments.

Went for a filling yesterday and made the dentist aware that I am pregnant before beginning anything. The novacaine was so strong that my entire left side of my face was numb, couldn’t even close my eye. After the filling she offered to reverse the numbing with an anesthetic called «ovaverse». I had never heard of it but had full confidence that what she was administering was considered safe. Well, just so happens I looked up more information about ovaverse and called my doctor and it SHOULD NOT be given to pregnant women unless the benefits out weigh the risk. It’s considered a Class C catergory for meds in pregnany. I’ve always loved this place but after being administered medicince that really should be avoided in pregnany I am extremely infruriated with the dentist. She knew my condition and should know enough about her products to know better. Also, they are always very booked out, usually 3 – 4 months for fillings to get done. Will certainly be switching dentists after such a horrific experience.

Instead of looking at my teeth, the first thing this dentist did was take an X-​Ray. Then, she merely looked at the X-​Ray and told me, «Wow! You have amazing teeth. And you’ve never had a cavity!»
Well…I have. I’ve had many. I’ve got fillings to prove it! Perhaps if she looked IN my mouth instead of at a screen, it would have been a different story? Or maybe it’s just that my other dentist did such a great job of hiding my fillings that they are impossible to detect, even by another dentist. Needless to say, I haven’t been back (and went back to my other dentist. I wanted to switch to get more insurance coverage, but I’ll take out-​of-​network coverage for an excellent dentist over in-​network coverage for an average dentist any day).
Very nice people, but it seems like a very impersonal, busy practice.