Next Level Computers

Well, it happened again, —only the second time since I’ve had a computer— I was online (HATE YAHOO on AT&T) and WHAM… my security screen fills the monitor with warning alerts; I have been hit with an intruder that completely shut me out of my new computer and I’m not happy!
I’m new to the Snellville area and it’s just past 6:00PM on a Friday; my computer is locked up so I had to turn to my Unilocal App on the I-​Phone to find the closest computer repair places near me that are open longer than 5:00PM. Next Level Computers was it (they’re open till 7:00PM) and after talking with Dave, I unplugged my NEW tower and rushed to get to their door (walked in just past 6:30PM). Dave met me immediately and proceeded to plug my tower in to see what he could see. Of course the thing wouldn’t let him do anything as well, so he proceeded to give me instructions on their procedures to hopefully fix the thing. Dave thoroughly explained the levels and costs involved to repair and backup my computer, and after more discussion, I left my new computer in their hands with a promise to have it ready the next day (barring that they would find any equipment or deep down program damage).
Lucky for me there was no hardware damage and the virus infection we thought was the problem turned out to be malicious software intrusion; this saved me $ 30.00 over the initial estimate to fix and backup my computer for which Dave explained and discounted prior to my showing up the next day to get my computer.
Overall, I am happy with Next Level Computers work and am very happy that they could fix my computer at a lowered estimated cost. They did what they said they would, contacted me for pick-​up, and had it ready the next day!
Great service and so far no issues with my computer!