Cedar Hill Bird Enterprises

All the bird food I bought was infested with beetles and moths. When I opened it the next day there were worms everywhere and one moth out. I took out about 10 worms in the food I had portioned out to my conure. I have frozen this food multiple times but I still feel weary of the food.

We had been planning on going here for some time now and finally made it there this weekend. The help were polite and professional and offered answers and advise. We loved seeing all the beautiful birds and left with a super cute little travel size cage.

We accidently stumbled across this place. We decided to stop in to take a look. The birds are amazingly beautiful and appeared to be well cared for. I have not purchased birds in years but these prices appeared a bit high for the supplies. I can understand paying a high quality price for a bird which has been well maintained until a person takes them home.
What I didn’t understand is when I asked if the larger birds could speak bc they had the ability. The response we received is the birds don’t receive enough face time with ppl speaking to them.
A little disheartening bc the birds immediately gravitated towards me as I approached each large bird. They clearly wanted attention and some type of interaction from a person. What sense is it to feed and groom these birds for the looks and not provide loving attention to them? With any animal makes no sense for a person to have it if they aren’t going to give it attention.
We overheard a few birds were surrendered to the shop yet they are charging full price a whopping $ 2,000+
A good suggestion for them is to seek appropriate volunteers to give these beautiful birds the attention they so deserve.
I will say I could not return to this site unless I was in the position to purchase a large bird.

I brought my son here today because he is 1.5 years old and «birdie» is his new obsession. The crows in Tracy are just not hacking it. This place is giant. I have never seen so many birds in my life in one place. There were birds here I’ve never even seen on TV before. The owner was very kind and spoke with us but never hassled. If we do decide to finally get a bird, it will be from here.

We’ve been here a few times as we are new parrot owners and every time the staff has been really friendly and helpful. The staff assisted my husband in holding any bird he wanted. Every time we have questions the staff has been very gracious with their answers. I’m not sure if the prices are more expensive than online, but it’s nice to be able to see the products you’re buying and support a local, family run business. We’ve purchased a cage, many toys, and food here and we look forward to coming back.

I wish I could give this place more stars because the birds this place breeds are the best thing they have going for them. They are very well taking care of & of high quality. I wouldn’t hesitate to purchase a bird from them even though they can be a little more expensive than other breeders but you are getting what you pay for.
The store has a good selection of bird food & toys but most of what they carry I can find online for 75% less cost which is one of the reasons I stopped shopping there. The main reason I even started looking for other resources to purchase my bird products is because the customer service here is CRAP to say the least & I was avoiding going into the store at all cost because I don’t like to be treated like I’m some homeless vagrant begging to use the bathroom at a 5 star restaurant.
The owner Eric is very nice & informative & has a good bed side manner, his wife on the other hand is a raging witch. She has offended me & numerous people I know on more times than I can count. When I worked at a local bird vet, I heard nothing but complaints about her, her manners & the overall disrespectful & overall poor customer service at this store.
In my opinion… she either hates her job or hates the public.
She gives nasty dirty looks at you s soon as you enter the front door & god forbid you ask a question & she has to get up off her behind & come around the counter to help you.
When you call, she is even more rude.
I totally understand that this is a very busy store & I know for a fact they work around the clock even when they’re not in the store but its no excuse to treat the customers like something you steps in.
They act like total SNOBS who are better then everyone else & I got news for you… YOU ARE THERE TO SERVICE US… not the other way around.

I used to go get my bird Spike’s (a cockatiel) wings clipped and his nails trimmed but he is so fussy with everyone and won’t let anyone touch him but me so he would always go into a funk after leaving this place. I saw the way they handled one bird when they were trimming it’s wings and it looked like they were hurting the poor thing. Anyways, I found it easier to just trim his wings myself and it works just fine and he is a lot happier. I do however love the area in the back of the place where they keep what seems like a million birds, haha. I love it! Also, I bought my bird’s birdcage here too along with his toys and occassionally I go in to get him some fun treats, but usually I just go to Target for that. The owner seems nice but also moody at times.

I never made it to the store. I arranged via email to meet the owner’s wife and the bird, to sign the contract and put down a deposit. Also to choose a cage, etc. The bird was not weaned and would be available mid-​August. She sold the bird to someone else before our appt. saying «In my business nothing is considered sold until money is paid… I spend hours on the computer talking to people and educating them most of the time to come find out that they have no intention of buying or actually cannot afford the bird.» It is a 150 mile trip for us-​at least she let us know before we got there. Communication issue? Maybe but it could have been cleared up by asking us. We bought elsewhere.

Well the birds were pretty cool to look at. There are many, many varieties of birds at this place. Ranging from love birds to the most exotic toucans. Very pricey I might add. They are strict and you HAVE to have your hands in your pockets while walking around in the back to look at all the birds. The people who worked there were… quite strange. I’m pretty sure they are snobs. I did not talk to them. It was a walk in, look around, and walk out situation.

As a passionate bird lover and animal rescuer I was absolutely appalled by the conditions in which avian companions we kept in their retail store. If this is the «public face» for their operations one can only shudder at the thought of those kept out of view. Even their own website refers to their operation as a «farm», think puppy mill but for birds.
The birds kept at the store were, for the most part, kept in small, shit-​stained cages. Their water dishes filled with seed husks and other crud, and fed a primarily seed diet. Some of their animals were clearly displaying «stereotyping» behaviors due to their substandard confinement.
For me the answer is clear when it comes to bringing any species home: don’t breed, don’t buy, adopt!

One star goes to the birds.
I love these birds, this place is so noisy it might make you go crazy!
There was one there that would scream at me when I entered the room and wouldn’t stop until I got up to his cage. When I walked away, he’d scream again. For me, this was a source of enjoyment and entertainment.
Minus 4 stars because the people working here are serious BIRD SNOBS. We got dirty looks when we walked in and dirtier ones when I asked a question. Jeez.