I have stayed at The Bridge Motel several times over the years. Jane use to run the motel until this year. Now one of the owners wife Christy runs the motel remotely. We stayed there twice earlier this year and had several issues. There is NEVER anyone there when you check in or check out. The rates for the motel increased significantly this year from $ 60 a night to $ 90 a night. Christy explained this increase was due to remodeling of the rooms. The only change I noticed was there is now a flat screen TV(without high definition) After a long day and night of fishing we noticed that we did not have any toilet paper other than what was on the toilet paper holder. We also did not have any additional clean towels for the following day. One of our neighbors gave us their toilet paper and also told us they had experienced several issues and could not get a hold of anyone. The most recent visit we had at The Bridge we asked if we could check in early at 9am and Christy said yes. We arrived and of course there was NOONE there to check us in. Housekeeping granted us access to a dirty room. I had the pleasure of meeting Christy when she met us at the motel at 3pm. I confronted her on the above mentioned issues in addition to all the goose/dog poop in the lawn area by the docks. Christy was very confrontational with me and wanted to make an excuse for everything and wouldn’t allow me to finish speaking. We are headed up to Lodi for another fishing trip this week and after I called her 4 times and left messages that we wanted to rent TWO rooms this trip I NEVER got a return call. We found accommodations at Burhops. My friend called her and asked if we could keep our boat at her docks for a nominal fee and she said yes. Moments later her husband called my friend back and said that I was banned from their Motel. The husband explained to my friend that they couldn’t work the rest of the day because they were so distraught by my intimidation tactics. I find this very paculiar since she met us there simply to check us in. At no point did I swear or yell at Christy. I was only expressing the issues that we had during our stay. However, I was very frustrated during our conversation since she continually talked over me and never let me finish talking. During this conversation I learned that The Bridge Motel is for sale. Maybe this is why there is a lack of care or any customer service at all. I recommend NOT staying here. Not only because of the owners but the rooms are not worth $ 90 a night. The bathrooms have water damage, mold in the caulking and many many other issues. I find it very unprofessional that they did not return any of my calls or not even have the professional courtesy to tell me how they felt. I would suggest staying at Burhops which is $ 115 per night for a two bedroom. Good luck and good fishing.
Bill S.
Classificação do local: 4 Cary, IL
I like this place because of it convience for fishing, the docks are very nice and kept up the rooms are very clean and kept up the manager is really nice, I have been staying here maybe once a year for maybe 20 years and have seen new owners through out the time and these owners now seemed to have the right recipe for success.