AAA

This review is written during my visit to use the AAA ‘other’ services — DMV Registrations.
Thanks to Ana and Maureen at this Lodi AAA location. Luckily, I remembered that AAA can process most DMV registrations. So I checked on line at the services available and on line at the 3 hour wait at the DMV, I decided to hedge my luck and walked into this AAA location. There were only 2 people in line.
Within minutes I was at the counter speaking to Ana. Along with ordering renewal membership cards, I had five DMV transactions to process, most of which were quick and easy. One had some quirky negotiating to handle because of DMV inconsistencies, but Ana was able to do it. Even with my transactions, I believe it still only took took just a few minutes.
So why do I mention Maureen. Well, when I got to the counter, it was her lunch time and instead of placing a closed sign at her counter, she stayed and helped the next people in line. Keeping everyone moving through efficiently. Obviously acutely aware of good customer service flow!
May I extend a super Thank you to both ladies. You were both nice, friendly and helpful. It was really a pleasure to handle business with you. I hope your Company shares this review and puts a copy in your HR file.
To the community, remember, AAA has many services. I recommend you stop in next time you need help. It seems they will work hard to help.
Thank you!

Went to go pay my car registration and they only take cash or check !!! No debit or credit cards!!! There is no signs stating this !!! Very frustrating !!!

Terrible service, was hit by one of their insured and what a hassle to get dealt with. $ 500 worth of damage and car for reported to car fax somehow. $ 1500 off value of cat for diminished value. My loss, they told me to sue the person who hit me. They sent me next door to ups to get forms notarized. I would have thought someone in the office would have been able to notarized one of their docs. If you do them for towing, there are many options available.

Hardly ever any lines at this location. Don’t forget members can pay their car registration here!

Went in on a referral, after allstate screwed us over time n time again. The last straw was them doubling our policy cost for an accident that wasn’t our fault, from more than a year ago. So we fired them and were more than taken care of by Ramon Montanez at the Lodi AAA office. Not only did he treat us like royalty, but he was able to put together a policy that more than exceeded what our coverage was with allstate, AND we’ll be paying LESS than we have with allstate! Even BEFORE they jacked our rates up. I highly recommend checking out what Ramon and AAA have to offer, and I’m converting any and everyone I can