A&A Pet Groomers & Ink

Our Maine Coon male cat isn’t the easiest cat to deal with! The folks at A&A talk to him and reasure him! They did the most perfect lion cut on him! This was the second time they groomed him so beautifully so I am very, very happy with their work.

The mobile pet groomer I’d scheduled didn’t show up. I can’t drive. Luckily I found A&A and called them at 1610, they close at 1700. They say yes, bring her right now and we can do it. Great groomers. Very nice job on my baby girl and extremely nice owner. Love this place and made my next appt for next week. All the owners were showing up to pick up their dogs. Everyone of them looked amazing! My puppy Bailey seemed to just LOVE this place. All the dogs were happy and well cared for. I highly recommend this groomer to everyone in Lodi. I had used the Unilocal Coupon but the cost was lower… they gave me a credit for my next appointment! This IS my groomer!

Do not let the 4.5 stars fool you like it did me. They didn’t listen to how I wanted my dog cut at all. They charged me significantly more then I was quoted. Very Unfriendly at pick up. We will not be going back. With so many other options around Lodi and Elk Grove. I suggest continuing your search for who to have cut your baby’s hair. I would also like to add that I have now noticed on here some of the same issues I had. Not being acknowledged, no water given to dog, over charging, etc. if it’s happened multiple times I would say it’s a problem.

I decided to get my lil partner groom for the first time. I call and inquired to get some prices as well as what type of service they offer. The lady on the phone was very polite and professional. She answered every single questions I had in regards to any concerns or type of service they perform. I felt confident and comfortable to leave my dog in there care. It took approximately 2 hours and 30 minutes for them to contact me when they were ready to have me pick my dog up. I’m glad they took there time on her because when I came to pick her up, I almost didn’t recognize my dog. She look like a brand new dog. My wife likes the new look of our dog. Whenever I’m in Lodi visiting again or for a business trip, I will definitely utilize their service again for my dog.

Love this groomer! Such great, friendly staff. They took amazing care of my cat and did a great job! She was such a furball and now she’s a tiny lion. Very personable and treated her with care. I will gladly continously bring her back for more.

What’s the best proof that your pet is being treated well at the groomers? When he starts going nuts in the car when he relizes thats where we are going. As soon as we walk in he is STANDING at the counter (large dog) waiting to be greeted by one of the kind employees. They are always just as equally excited to see him. He has his routine down when he gets there and knows exactly where to go. When I pick him he smells great and his ears and paws look very clean.
Their prices are for more reasonable than anyone else I called to groom a large dog.

They did a credible job in grooming our dog, but, for $ 45.00, they could have at least trimmed her nails.
The owner was rude, claiming we were late, when, in fact, we were on time.
Will seek another groomer in the future…

Great grooming at a great price. And Chewy never looked so cute. Friendly staff always friendly

Our little fluffy dog is less than 10 lbs and very sweet. We were worried about going to another groomer after having bad experiences at other places here in town. So we took a chance on this place. First time was ok — Second time disaster. They cut off my dog’s toe! and didn’t even call me. They waited til I came to pick up, waited til I paid, then said they cut the nail & couldn’t stop the bleeding. Owner said «your dog must have high blood pressure». I took my dog to the vet immediately where they confirmed the toe was taken off down to the flesh. It was very traumatic. I went back to this place, showed them the invoice from the Vet. They acted like nothing happened, did not offer refund nor pay ½ the Vet bill. Never again.

Best groomer I have ever taken my baby to… 5 STARS!!!
I live in the country so my Bichon Mix gets really bad knots, and trying to groom her at home is impossible. :(
I have never had a bad experience here, every time I take my dog (Nicole Paniagua), they leave her looking great and I receive many compliments. The person in charge of the front is very nice, and treats you like family. They have even accommodated me when I have called last minute. I especially love the added touch of the bandana, we are very pleased with them, and would recommend A&A to any person looking for a great place to take their pet. Plus the prices are fantastic!!!

I took my tea cup Chihuahua and Rat Terrier here today to get their nails clipped. The lady that did the job was awesome! My dogs aren’t used to grooming and they were really scared. The groomer let me hold them and she was really patient and kind. We will definitely go back!!!

I just want to say thank you for your wonderful service you have provided for my animals. I am so very happy I found you. Thank you again.

Took my terrier in today for a trim & bath, but when we got home we noticed this huge cut on her neck. We called the shop & the person who answered (I assume it was the owner) told us that they had no idea it happened and that she didn’t bleed at all. Most likely a lie, because it was still bleeding when we got home. She then tried to ask if she maybe just cut herself with her nails. Most likely not taking my dog back there again.

Very fast service. I like the fact that my dog doesn’t have to be enclosed for too long.

I walked in this morning to quickly drop off my sister’s yorkie on my way to work. My sister had called them prior to me dropping him off and told them what she wanted done. When I arrived here I had to stand there for 5 mins while the customer in front of me was holding a personal conversation with the owner that had nothing to do with business. I was not acknowledged by the owner or the other 2 employees there. At this point there was another customer behind me that had to stand outside because there was no room inside the building. Finally after waiting and waiting with my heavy purse in one hand and a fidgeting dog in the other the customer in front of me and the owner decided to finish their conversation. After the customer left, the owner still did not acknowledge me and walked away to go do something. When she decided to help me I told her that my sister had called and spoke with someone to let them know what services her dog needed and that I was going to drop him off. The owner had no recollection of the call so she asked one of the girls there and they said they did talk to someone but they didn’t write anything down. What’s the point of making an appointment if there is going to be no record of it??? I then had to call my sister to get the info again. So pretty much this took me about 15 mins when it really should have taken me 30 seconds to drop of the dog.
Later…my sister went to go pick up her dog and experienced the same lack of acknowledgement when she walked in. One of the workers was just standing there texting on her phone… looked up at my sister and then continued texting… very poor customer service here!

I have been very unhappy with the grooming I received at Petsmart and am especially annoyed at all their small «add-​on» charges. I get my dog groomed to help her feel better. She is very itchy and extra hair around the face and legs cause a lot of problems for her. I felt like I never got what I wanted at Petsmart and my dog certainly didn’t benefit from the extra I paid for their «specialty» add-​ons and shampoos. I paid one third of what Petsmart charges me here and I left very happy. I was not charged extra for the bath and shampoo used to soothe her skin and this is the first night my dog hasn’t been scratching and gnawing in misery. They even said I could bring her back if she was still itchy. The staff was knowledgeable with their recommendations. I was comfortable leaving my dog there and I felt the groomers were genuinely concerned and went the extra mile to help my dog feel better. We will DEFINITELY be back and I am so glad I have finally found a grooming team I am satisfied with and feel good about making my regular spot. :)

My little jack russell terrier Daisy just loves this

Super weird to read the other review considering my experience was the complete opposite! I saw the Unilocal deal and took my dog into A&A. What an awesome experience! Everyone was super friendly and my dog smelled amazing after he was done! The total time for my dog was an hour. Cute, busy salon. Definitely would recommend cats, too because I saw a few there. Will totally go back.

I rarely post negative reviews on Unilocal but I had a bad experience and wanted to let others know that if you’re thinking of going here, maybe think twice about it. The first annoyance was we made an appointment days ago but when we brought our dogs in, there was no trace of an appointment on their end (although the lady did remember speaking with us). Not that big of a deal but the reason an appointment was made was to ensure our dogs weren’t in a kennel for more time than absolutely necessary. Overall, the appointment took three hours, which was a little long for a simple bathing and nail clipping, but understandable due to the volume of business it looked like they were experiencing. What annoyed me was happened when we came to pick up our dogs. We were charged $ 10 extra out of nowhere because we were told they were «a handful.» We paid, not a huge deal, but not good business considering we’re first time customers and it would seem like a business would want to put their best foot forward to ensure return business. The final thing that prompted my review was the fact that when we returned home, both our dogs ran to their water bowl and drank for a really long time which leads me to believe that the entire time they were at the groomers there was no water available to them, which is totally unacceptable. We won’t be coming back.