This was my first and most likely last visit to this establishment. I think first impressions are everything, and to walk into a donut shop at 8:30am and see nothing on the shelves is just uncalled for. I understand it says they are popular, but they are not new to the business. Then their level of customer service is just horrible. They didn’t seem to care in the slightest that they were out of anything. For all the customers who came in after I ordered and my order there was never any kind of apology for being out of product, just a, we are out, or we don’t have. The food was good but to be out of donuts and other items at 8:30am in the morning is ridiculous. Then for a donut shop to charge you for refills on coffee, wow, they have made a good profit on just one cup out of that pot. I may have just come on a bad day, but with that bad day they got this review and lose a new customer.
Richard M.
Classificação do local: 5 Lockhart, TX
Donut Palace in Lockhart Tx on 183 north bound is the best donut place to get warm good donuts early in the morning, if you go to the drive thru window just before 5:00 am and ask you can get less sugar glaze on your cinnamon rolls which are out of this world. Well worth the trip and money. 8÷13÷2014. The suasage and egg croissant is great and about $ 2.25.