Let me just say I love taco bell and have always been a fan but definitely not of this restaurant. Last night was the third time we have had exceptionally poor customer service and also the last time because we wont be back to this location. The first time it literally took them over 15 minutes to make our order. We looked back into the prep area to see what was taking so long and literally they were solely focused on nothing but drive thru that entire time. No they werent slammed. The second time we went in and the dining area was a ghost town. The store was open but no one would come to the register to take our order. We always try to wait at least a few minutes for someone to notice us but that day all focus was on drive thru so we left. Last night same thing except my husband said one of the two employees who were flirting it up in the back saw him. Still no one came. I called out«Are you open?» but they were so focused on their conversation and still no one came. We have to drive 45 minutes now just to avoid our local taco bell but we’ll do it. Its obvious the managers dont care enough about this restaurant to ensure even minimal customer service is provided. Wont be back. Ever.
Nina W.
Classificação do local: 5 Garland, TX
Just had to say that I stopped by the Taco Bell in Llano yesterday and I was very pleased with the quick, accurate, friendly service. I know it’s fast food and I know a lot of people will have their opinion about it all, however, whenever I spend my money anywhere and I get treated well, I brag! :) haha ;)