LUV Manicures & Pedicures

First time coming to a LUV salon to meet up with girlfriends who live in the area. Had heard good things originally. While my toes turned out all right, notice the first and third toe on my sister’s right foot in the photo. The nail polish smudged within hours, even though she sat with her feet under the heat lamps for 20 minutes as instructed. Heard the person who did her nails was new. The woman who did my nails was pretty prompt but it took a while for that person to get to my sister anyway. Would have liked to go back and ask for a refund but it’s not worth the drive since I live in Ann Arbor. Disappointing quality for the price, not sure I will go back.

I have been a regular client for years, and honestly, I wouldn’t want anyone else to do my pedicures. Michele L knows what she is doing, and goes the extra mile to be sure my feet look great. She also pays attention to my feet and notices problems early so they can be addressed quickly. They have new salon chairs, and the massage feature is even better on these than on the old ones.
Love this place! And Michele L is a gem :)

Just left LUV! I had a fun time getting a pedi! I had no idea the girls here are so awesome! They were laughing and joking they made me laugh so hard as I was getting a pedi. I know it seems a bit unprofessional & stuff but I don’t see why you always need to be all uptight and boring I will be back soon

I would not recommend this salon to anyone. The lady who did my mani/​pedi was too busy talking to pay attention to me. My cuticle were hurting for days because of her. After leaving there I was disappointed with how the polish was applied. The salon is not very clean, I will never return.

This was not a good experience. First, the employees working there seem miserable. So the mood in the salon is not ideal. It also is pretty dirty. I went to the bathroom and their back room had a lot of towels on the ground (the ones they use on the customers.) again, not ideal. My manicure was the worst I’ve ever had. They didn’t soak my fingers before pushing my cuticles down and the women who did my nails was incredibly rough when doing it w her tool. It was pretty painful. Then when she was clipping them away, she was yanking so hard it made one or two bleed. She did an ok job painting but my fingers were still sore 2 hours after my manicure. And after that horrible experience, they charge double my normal place (lp nails– they are amazing and have great prices). I would steer anyone and everyone away from here.

I recently broke up with my previous nail salon and started coming here because Erynn seduced me with her ability to work magic on my nails! She’s talented, creative, and always has fun ideas. I’ve never been a fan of «plain» nails and her work is anything but plain! Whether it’s a simple accent nail or an original nail art design, Erynn can do it all! Jenai and Kristen do great work as well — they worked on myself and my bridal party a few months ago and we all left feeling beautiful! You can’t go wrong with any of these ladies :)

First time here. Was too lazy to drive to my regular place– receptionist was curt and busy– it was a Friday and very busy. Make an appt. for Friday /​Saturday. It took 40 minutes before I could get in for a pedi. No problem.
I like that they let your feet soak for a bit before working on them– but $ 24 is just the basic– you will not get callous removal, massage, hot towel with the classic. Basic very basic — my tech did a nice job but I don’t feel like my feet got the typical skin debris I usually get at my other salon– I think for $ 32 you can get the other services added.
In reading other Unilocal reviews about this location and others — express, large volume may take away from consistent quality amongst techs… That makes me Leary of just going in blindly with out a specific tech recommendation.

Awful, awful, awful. I went in for my first visit and couldn’t believe how disappointing it was! I got a mani/​pedi and would have been better off relying on an angry woodchuck to do my nails. My pedi was chipped before I got home, my nails are jagged, and I got to hear the girl whine about her life problems. Not quite the relaxing experience I had hoped for!
I had to come home and repaint my toenails. Then I had to refile my nails because they kept snagging on all of my clothing. I guess I should have made my expectations clearer? I thought it was assumed that I wanted a decent job, but I was incorrect. Lesson learned, lesson learned.

I had gotten an amazing manicure at a different place a few weeks ago. My polish was starting to chip so I decided to go to LUV Livonia (which is closer to my house) to get a polish change. I had heard about it on the radio so I thought I would give it a try. I walked in and told the young girl at the front desk that I wanted to get my nail polish changed. After a while of waiting the girl came back and asked me again what service I wanted. It was very frustrating.
I was eventually taken over to Kendra (I think that was her name) who took off my existing nail polish and immediately started to file down my nail beds. I asked what she was doing and told her that I had just asked for a nail polish change. She told me that what she was doing was included in the price so I stopped asking questions. When I started to talk with her she told me that she had only been doing nails for two weeks and it definitely showed. When she was done I had polish all over my fingers and my nails were jagged. I had to go back to her after I paid to have her file them better. I was so upset with my nails that I cried in the car on the way home and when I did get home I realized that I had gotten charged for a full manicure.
To top it all off when I took off the polish I noticed that my nails were all cracked and bruised. I will definitely not be going back and I suggest others don’t either.

I went to Luv Salon for the first time last week. I am new to the Livonia area and was looking for a new place to get my nails done and came upon this Salon. When I came in I received a warm welcome from Becky, but the receptionist wasn’t as warm. She seemed very stressed out at the moment. I asked if I could get a fill done and was told that I could come back in an hour. That was not an issue as I need to run some errands anyway. When I came back Becky ended up being my nail tech and I had a wonderful time getting my fill done by her. We had lots of great conversations and she even gave me a hydrating hand massage because my hand were so dry.
I intend on bringing my bridal party here before my wedding for Manicures and Pedicures. Hopefully everyone will be as nice and helpful as Becky!

Walked in and the staff barely greeted me. I said I wanted a mani pedi and eyebrow arch. The receptionist attitude seemed as if she didn’t want to book the appointment, so I walked out.

I came here with my Mom for some quality time together. I don’t live in Livonia anymore, so I wanted to have a nice experience. We had never been here before, and were pleasantly surprised. The place is very clean and nice when you first come in, and they quickly took our names and got us in chairs. We both had pedicures, and I had gel nails done for the first time. The girls who worked on us were very friendly, and thorough, and we went for the full treatment with the scrub and hot oil. We really enjoyed the whole experience, and I loved my gel french manicure. It will now last for the wedding I have in four days! My mom was happy because she now found a new place to get her nails done. if you are willing to pay a little extra for the details and nice atmosphere, it’s worth it! Next time I am in town, I am going to have my nails done here!

We went in on a busy day, a short-​staffed day and we were informed of it. We did have an appointment. (We meaning myself, sister and mother.)
The woman who did my mani/​pedi worked quietly and very fast. She never offered me my choice of scent for the scrub or lotion which is always offered. It was offered to my two companions by their technicians. I ended up with oil on my hands in place of actual lotion which was weird.
Now I am not complaining that the resulted nails did not look good. They certainly did. I was happy with the result. She worked efficiently and did a very good job. That said, it was not at all a relaxing experience. I’m glad I didn’t go in alone expecting to relax.
I also took a star off for cleanliness. There was skin shavings all over the floor everywhere I looked. The chairs and foot baths looked clean but I doubt they got the right amount of attention that day. The technician put my shoes back on my feet while they were still covered in my own skin, didn’t bother to shake them off.
And then price, I peeked at the price card and they have raised prices since it was printed. I personally do not feel like my experience was worth what I paid for it.
My companions had better experiences in terms of relaxation but aside from that, our experiences were similar.

Awful. This is the most horrible pedicure I have ever experienced. I called ahead to see if they could get Me and out in an hour (lunch). They assured me they could. The lobby was nice. That’s where it ended. The receptionist was rude, waited about 10 minutes for my tech to return from her «smoke break». She was slow. Painfully slow. Did a sad job on the pedi and the paint. There was paint on my nail beds/​cuticles. When I asked her to touch it up, she sighed heavenly and did another sloppy job. Slow and sloppy.
When it finally ended… An hour and a half later. The receptionist asked how it went. I explained, her response was «wow. Bummer».

Walk-​ins are rarely welcome. No advice or courtesy from front desk when that occurs. Disappointed. Guess I’ll stick with cosmic nails.

I got my nails done with fellow members of a bridal party (including the bride) when I visited Michigan for a bridal shower. We arrived as walk ins, and although there weren’t any appointments available at the time, we were able to call back in two hours, and return after some shopping to all get mani/​pedis together.
The place is set up and decorated very nicely, with a decent sized seating area, a water feature, and GIANT rows of Essie and OPI on the walls (great selection!). After signing in and choosing our polish, we waited about 5 – 10 minutes while each of us were greeted by our individual manicurist and taken to the pedicure chair. I thought their pedicure, manicure, and drying areas were all very nicely organized and set up. The pedi chair was very comfortable, although I had to fight with the enthusiastic massage feature of the chair to keep from bouncing around!
I had a solid mani/​pedi experience. The manicurist was very nice, and she did a great job on my feet and a fine job on my nails (I have nightmare cuticles; they’re a challenge for anyone!). My companions had similarly pleasant mani/​pedis. My only complaint is that they didn’t do much in the way of exfoliating and moisturizing, which is generally one of the main points of having someone else do your nails. I mean, they did a LITTLE, but less than I’m used to in comparison with my local salon.
The price was very reasonable, and I really had no major complaints. All in all, a nice salon and a very nice mani/​pedi.

Fool me once, shame on you. Fool me twice…
I should have known not to go back. To make a long story short, I had a 3:00 appointment for a mani and polish change on my toes. I came in about 10 minutes early and still had to wait about 20 minutes past my appointment time, with no explanation or apology.
My manicure with Toni, I believe her name was, was awful. She cut two of my cuticles so deep that I bled for 20 minutes and my cuts would not clot with some weird white stick that she pushed really hard into my finger (without even asking).
I had to ask her several times to re-​file my nails. She didn’t see anything wrong with them and I finally told her I’d fix them at home, to which she laughed and said «ok».
I didn’t leave until 5:00pm and filed and fixed my nails on the way to a wedding rehearsal. Thank God I was able to fix them since I was in a wedding the next day and had no time to go and get them fixed.
This is not to first time I have had an awful experience there, and the last time something like this happened I actually asked to come back and have my nails fixed.
Yes, it looks nice in there but that in no way guarantees you quality of service. If you do go, ask for Kristen… or just don’t go.

I did not have a very good experience at Luv Nails. Sure, the lobby is nice but the workers actually gave me dirty looks because I asked to get a couple of my nails redone for my wedding! The high school aged receptionist literally looked me up and down and rolled her eyes when I said I needed to have my nails fixed!
Also, the sign says walk-​ins welcome but my wedding party had several walk-​ins and they were told they didnt have time to do their nails. Half of the manicure stations were empty…
I got a mani-​pedi the day before my wedding. My pedicure was actually great, she did a great job. My manicure on the other hand was not very good. Two of my nails looked actually really bad. Since this was for my wedding, I decided to ask to get them redone. I waited about 20 minutes to get them redone and they looked fine afterwards.
The day after my wedding (2 days after the manicure) the paint started chipping. 4 days after the wedding and the paint was nearly chipped entirely off.
I’m giving this place 1 star because I felt that the front desk staff was cold to us, I had to wait 20 minutes to get my nails fixed, and they were chipping with a day and a half.

I’ve been to Luv twice now & I think this is officially my new nail place. I haven’t had any services other than nails so that’s what my review is concerning. Both times I’ve been in I’ve gotten the classic mani/​pedi which only costs $ 30 & to me that’s exactly in my price range. Prior to moving to this area I used to go to an awesome Asian nail salon in Dearborn (which I suppose I should review as well) and I paid I think $ 28 for the same services. Anyway, Luv is super clean, and so far the staff who has helped me has been very friendly. If you are a regular mani/​pedi person you can purchase your own supplies & part of the proceeds go to charity. I love their massage chairs… way better than any other massage chair I’ve been in at a salon.
My only complaint is that they make you sign in on a computer yourself when you arrive & they don’t have hand sanitizer sitting next to it & they really should have it there. All kinds of people are using that computer all day long & touching all of the nail polish bottles as well so some sort of hand sanitizer should be out on the floor for customers to use.
Also, they have a vast collection of both OPI & Essie nail colors.

I have been to Luv’s many times at many of the locations. I totally do not understand what the other comments are talking about! I love this place and I wouldn’t want to get my nails don’t anywhere else.
I will say that their «30 dollar» deal isn’t really the deal that I want. It doesn’t come with the foot massage, and a bunch of other stuff. I always do the middle of the road pedicure so i can get the massage. Some of the girls do the massage half-​heartedly, but I just take it out of their tip when they do! I mean, what’s the point of a pedicure if you don’t get a good massage?
I took my mother in law there last weekend and we had such a nice experience. I love that they do you manicure first and that you can sit in the massage chair while they do. I love the selection they have for polish colors. I have never had a rotten experience there at any of their locations.
If I had critique for them, I would stop advertising the walk in thing (I always know to make an appointment) and I would school your tech’s on the importance of a good massage.