I have been doing business with J & R flooring for several years, they have carpeted by home(twice) and my business. Most recently they completed a job on my hardwood flooring for my kitchen and I couldn’t be more pleased with the outcome. Ruth was excellent in helping me decide exactly what needed to be done, the job was scheduled and completed on time and the floors look fabulous! I would and have recommended this company to anyone who is looking for flooring, far and above the big box stores.
Laura P.
Classificação do local: 1 Farmington, MI
Do NOT hire this company! Our appointment was rescheduled by them based on what turned out to be a lie. Their installer sexually harassed me for days(I actually recorded his onslaught of disgusting statements) to the point that they had to send out someone to babysit him and he continued to do it. A 1.5 day project turned into a 3 day project. On the third day, after being told the guy had been fired he showed up at my house again! I told them to drop off the molding and I’d finish it myself. They sent another installer over that afternoon to finish the job. Before all of this occurred we had suggested the company to a friend. We were ASSURED this guy was no longer working for the company. Well after they YETAGAIN canceled on our friends scheduled install… GUESSWHOSHOWSUP! Do NOT trust these people. They do nothing but lie and deceive and then you get stuck with creepy carpenter!
E H.
Classificação do local: 1 Novi, MI
Terrible! Just like JD said, the installer guys were terrible and hard to get along with. They didn’t want to hear any problems or feedback, just wanted to be left alone. My cat has a better personality. Also, don’t be surprised when they cry poor mouth to you and ask you for more money.
J D.
Classificação do local: 1 Northville, MI
Terrible. The installers were terrible. The finishing guy was terrible. Working with J an R during and after the installation was terrible. My floors look terrible. Every time I clean the floor I feel like crying. Run away.