US Post Office

Awful post office what makes it so terrible are the people, it’s usually the same ones working in the front (I’m not talking about the mailman). They are very rude and unhelpful especially when they messed up my po box cancellation and didn’t make any effort in fixing the situation. Won’t be going here again or recommending it. It’s a shame to have such terrible workers in such a nice town.

Very poorly run branch. Consistently skips deliveries and offers lame excuses why 2 – 3 days without mail (not weather-​related). Repeated problem, despite complaint.
For two days in a row, I was tracking an Amazon order and was notified by Amazon that delivery was attempted by USPS but that package was not left. I called but could not get adequate explanation from Livingston post office why this would happen– signature was not required. On second day of attempted delivery, Amazon notified me that delivery was attempted at 7:40 PM (we were home!) but that package was once again not left.
Again, Livingston post office had no explanation for the action of their carrier. Clearly he did not ring doorbell at 7:40 PM (we would have answered), and anyway it was not a package that required signature. It appears the postal carrier input that he attempted delivery, but in fact did not. He simply input false information to the system, which Amazon transmitted to me. Management of the Livingston P.O. could offer no explanation for this behavior, but lo and behold after I complained at 8:15 AM the next morning, the package magically appeared on my doorstep an hour later (my normal delivery time was usually around 5:30 — 6:00 PM).
As it happens, we recently ended up moving away (to a nearby town) and handed in a change of address card at the counter. This branch lost the card, claimed never to have had notice. THEY suggested the best way to assure mail would be forwarded would be to go online (pay a fee!) to input the information. Apparently manager there doesn’t even trust his own staff to properly input the information.
Latest update: new owner of our former home has emailed me to tell me they are getting some of our mail!

This post office is like any other, but it totally depends on when you go. Sometimes it is packed and other times you can just get in-​and-​out. Saturday mornings are horrific, because that’s usually the only time people can get in there. I’ve been there with lines out the door. They are definitely understaffed and although this is not a personal experience of mine, I saw a very unhappy couple leave after they arrived on time for their family’s passport photos only to find out that the camera was broken and they didn’t have the courtesy to call and tell them. I stepped in and directed them to a few places where they could hurry up and get photos before the post office closed. The parking lot is one way and really a hassle too. A huge plus, however, is their machine in the lobby. It’s a quick, convenient, and underutilized resource which allows you to weigh your packages, print labels, and buy books of stamps without even having to go in. They have a one-​way shoot next to the machine. I think this would be ideal if this was available during off-​hours but this may put the USPS out of business its so good.

I’ll second Dina C’a 5 stars. Went here to get a passport renewal since Maplewood and South Orange want you to wait months.
Staff were almost in tears because there was a line — and that customers had to wait. Wow. Never seen a post office that cared so much.
After I heard her say she was so upset we had to wait, I said «you must be doing something right» and showed her Dina’s review.
The staff were delighted. Beaming from ear to ear. You got it — a post office that really cares! Well done!

The nicest most pleasant post office I’ve been in in my 42years of living. they apologize when they have to charge you for something, they greet you, wish you a good weekend and are serious about making your visit a pleasant one.