PrintingForLess

This company provided me with several quotes, I also confirmed on the phone that both the print and the mailing was included in the quote. After hiring a graphic designer and an assistant to work on a large database, the day I ordered, the price was 2.5 times the net quote they provided me. This was an incredible waste of time and money. Do not trust their quote system, they are not honest about it and they will waste your time. I am very sorry to write this terrible review but Avoid this company and work with a company that can provide you with a quote that you can actually relay on to do your marketing planning.

The customer service at PFL is some of the best I’ve ever experienced. I found them online while comparison shopping for printers for a greeting card line. From the initial phone consultation to the proofs, I’ve been so impressed with their approach. They are flexible and attentive, tailoring their services to fit my needs without too much back and forth. They also took the time to comment on the *content* of my print job – it was nice to feel like they took a vested interest in the project itself instead of just seeing it as just another PDF in a print queue. I look forward to doing business with them in the future!

I have ordered three items from PFL.
One was excellent, the other two not useable. They actually managed to forget to print one item I ordered. How does that happen???
I got business cards that had text that wasn’t even centered correctly. Hello, I paid $ 80 for a «designer» that doesn’t know how to center? Am I really expected to catch text that is off center on the proof? This is elementary stuff people.
No follow through, no quality control, derisive attitude toward clients. (I actually got copied on an email with a bad attitude that should have remained in house.)

The cards I received from PFL are beautiful and I’m glad I ordered there.
There was a hiccup with the order. When I made the order, I put in a coupon code for $ 20 off and it showed up, but after the order went through, my card was charged the $ 20. I contacted them and they informed me the coupon code was invalid. What? It showed up as valid on the order form. After a few emails back and forth, they agreed to honor it and even upgraded my shipping!

I used
as a result of a recommendation from my wife, Allison G.
She had issues with their service but was satisfied with the final resolution so I called them.
I placed the order over the phone for 1000 glossy, double sided, European sized cards, RUSH 2 day production and overnight delivery from FEDEx. This was not a $ 10.00 Vistaprint situation. I paid just under $ 300.00.
I sent in my custom artwork and emailed the dimensions from my graphic designer for the card’s sizing specs.
I paid for the shipment to arrive on Friday 3÷27÷2015 at 10:30am but they did not get to me until Monday 3÷30÷2015. To late for the Friday meeting I had, where I was to give an important new client my bright shiny, thick papered, European sized, business card. This put me in an unfavorable situation, to say the very least.
I live in L.A. but the cards were sent to San Fran. Upon checking with FedEx to see why my cards didn’t get to me on time I was told that
gave FedEx the wrong zip code information. When the package finally arrived I noticed also that my name was spelled incorrectly on the shipping label, but more importantly the cards were standard sized and not the larger, European size I ordered.
dropped the ball and put me in a very bad spot. I needed them to perform as they said they would and provide the services I paid a pretty penny for.
They offered a refund or to reprint the order.
Since there was a problem with my wife’s original order (they also got the wrong size for her cards) and now mine, I was conflicted.
The customer service rep. did apologize for their errors but in a very dry, matter of fact way. It was as if a boiler plate script were being read. It did not seem that the problems they caused were a high priority for them.
Instead the rep. came across as if I was an inconvenience.
Honestly It would have been easier to have them do the order over again since they have all the artwork and information but I just felt insulted and frustrated.
I opted for the refund and will be shipping the defective product back to them asap.
I’ve never written a review that was not positive. It’s a shame that I felt compelled to write this one. Perhaps this will aid management in making changes that will help further the companies success and ensure that this doesn’t happen to someone else.

I have been using these guys for years. I hate outsourcing anything as basic as printing from a foreign country. See I am from Texas and we just think that much about ourselves. I literally have a friend in the printing business down the street. I feel like a jerk throwing him under the truck, but these guys at PFL are just that good. They consistently beat the competition in the key three: Price, Service, and Quality. They handle design and mailing on our marketing and even threw an overlay on the catalog we use at our website,
. Since they are focused on selling the printing they don’t try to rip you off on design or mailing service. I can’t say enough about these guys. Except for Cole on the Big Sky Team. I think they get a credit from the disability department for employing him. I am of course kidding. Cole is fine too now that he is sober.

Thanks so much for the special attention and the shipping upgrade on my most recent reorder. PFL has ALWAYS went above and beyond my expectations in quality and attention to detail. For the past 10 years or more… PFL has provided me with professional TOP NOTCH services. The excellent customer service and lightning-​fast turn around PFL provides is so very rare these days and therefore is much appreciated!
Go PFL «Red Team»!!!
A million thanks…
Kind regards,
Teri
Peoria, AZ

I just had a very positive experience with PFL. There was actually an error with my cards, and my team at Printing for Less was all over it! They wanted to make sure i was happy and took care of me in the best ways. The cards look beautiful, and I will certainly recommend you to my colleagues. Much appreciated!

Printed piece looks GREAT! And the customer service was amazing — answered all my questions, guaranteed the work, followed up with me… just fantastic.

I have to admit I was hesitant to contact PFL at first, as I found them through a google search for foil stamping. This turned out to be one of the greatest discoveries I’ve made!
I’ve used many, many printers over the years, and this is by far the best company I have worked with. The customer service is the best I have encountered, not just for a printing company, but of any business. They are quick to send samples, answer questions, and provide quotes, and the quality of the materials I’ve received is outstanding. (Especially considering their very competitive pricing.)
I own a custom invitation business and I also work full time at an advertising agency, and so I print everything from wedding invitations to full marketing materials for clients and I feel comfortable printing all of it through them.

Best customer service ever. Take your business cards and other printing needs to them, you won’t be disappointed. Their customer service is ***role model level***.

This company has EXCELLENT customer service. I work for a small non-​profit company in South Florida and am using them to print everything for our press kit. Everytime I have called their 800 number, I always speak with a live person, they are always friendly and have been able to answer my question every single time I called (which has been about 7 times). They even called to remind me that I had forgotten a step in the proof approval process not even 5 minutes after I clicked submit. I would definitely recommend this company, especially if you are a small business on a budget. Their options for rush production and rush delivery are fairly priced as well.