Save Tow & Repair

Peter was very courteous and professional during this battery service at our home. His analysis of the problem was great and we had a fix to the issue at no cost. Thank you Peter!

Byron was great! Car needed a new battery and he put a new one quick. Did an excellent job and car runs great. Will be using them again next time my car has issues.

Byron was expedient, friendly and professional. Used his service via AAA. Call# 35 538

I called AAA to request service for dead batteries on of my two vehicles after returning from a ten day vacation. Peter #18 from Save Tow responded to my residence in a timely manner. Peter was very professional, courteous and competent. He evaluated and replaced the batteries in both of my vehicles. Peter also noted the tires on one of my vehicles appeared low on air and he properly inflated them. I was very pleased with the timely and professional service provided by Peter.

They towed me when I had a car problem. AAA dispatched Save Tow. Jason was quick and friendly.

Last Thursday I was going to play golf but my battery was dead. I called my golf buddies and cancelled. I called AAA and they had Save Tow respond. The service tech was at my home within 10 – 15 minutes of my calling and about five of those were looking for my home as our address is weird and our home hard to find. Mohommad quickly but a battery charger on my car and got the engine started in less than 3 minutes, two of which were doing the paperwork. Mohommad was very polite, professional and saved my golf game. I would recommend Save Tow!

My rear end broke during rush hour on Foothill Rd in Sonol. Dulley pickup pulling goose neck trailer with s backhoe onboard. This is the 1 ½ lane blind curve section. Shane came in good time with a great Peterbuilt tow rig dropped the drive line. Then we found that it was the rear ring & pinion that was broke so Shane pulled the drive axels. Great service from a local tow service. Thanks for a job well done!

I used Save Tow for a dead battery, and Byron came out promptly to replace it. Byron was very professional, answered all my questions as to why my battery died and reviewed the test results of the new battery he put in. He was very prompt… coming before I had expected and provided great service. The automated AAA service both texted and called me to let me know the status of when Byron would arrive. Save Tow saved my day. I am very happy. Call #32 962

I have AAA, they called Save Tow to try to put air in my tire or tow it if the tire won’t hold air. I was in the city of Tracy.
1:16 PM — Call made to get tow truck
2:05 PM — Small truck arrived to fill tire with air, didn’t work. so he called for a tow truck
2:15 PM — Call made to get tow truck
3:50 PM — Tow truck arrived
The main issue, the guy that showed up to tow my car was grumpy, angry etc. He greeted me with a snide remark, tried constantly to belittle me and made me feel like I was an idiot. I then refused service because I didn’t want to get in the truck with this guy nor take anymore of his attitude.

Our business used them to bring a trailer from Sacramento to Livermore few months ago. Their prices are the lowest I’ve seen in the truck valley. The driver who brought the trailer was very helpful and professional. He put the trailer where we wanted. Will definitely use save tow again.

Jason was very helpful, kind, and fast, and the process was easy. I’d trust him with my cars again. I had went through AAA, but I’d use them either way.

Had a flat.
Byron was there within 5 minutes, and took care of everything within another five minutes.
He was cheerful and helpful.
Excellent service.

It’s 4^th of July afternoon and I am stuck with a dead battery!
We called AAA and they sent Byron. He was the best. Figured out the problem with his magic diagnostic machine, and even had a new battery with him. I thought we were gonna be out of commission all weekend waiting for the shop to open…
Super glad we have AAA. Super glad we got Bryon. Super glad it’s fixed — Happy 4^th of July!

We had a dead battery and called out to AAA on Saturday morning ⁶⁄₂₀.
SaveTow showed up about 3 minutes prior to the time quoted.
The technician, Byron, was EXCELLENT! He was thorough, knowledgeable, and exceptionally courteous. He conducted a full assessment of the battery and gave us a report. Gave us a jump start, insured that everything worked and sent us on our way.
Thank you Byron and SaveTow!!!

Byron was the AAA dispatch driver who responded to my call. My call was made near Granada High School in Livermore, California. He helped jump my car battery and run a test on my battery. He informed me where I could purchase a replacement battery.
Byron was kind, well informed, and a pleasure to work with.

I just had my battery replaced by Byron. It was very convenient. He came to my work and replaced it in the parking lot, taking only about 30 minutes. He was friendly and informative. I will definitely be recommending their services to my friends.

Great service and best price around the Livermore area. Had to get me truck towed from Livermore to Lathrop and Jason (tow truck driver) showed up in a timely manner. He was professional and I enjoyed our conversation during the trip. Would recommend.

I don’t think anyone wants to have to call for a tow or write a review much less. Nevertheless I found myself calling AAA. My car was way out on South Flynn Road somewhere by Patterson Pass and would not start. I called AAA and the guy had a really hard time just finding me on a map. I explained my issue and he said it would be a little over an hour for the truck to arrive.
So we tried to find a sunny spot on this cold and freezing day after NY’s. We were very happy to see the big yellow truck arriving in less than an hour. This guy is good as he found us in the freezing tundra of the Altamont Pass area on a lot with no street address.
The driver could see we were cold (sorry didn’t get his name) and told us to go ahead and go home and he would meet us there to do the paperwork.
He was still getting the car on the flatbed when we left. We came straight home, a little delayed by the traffic, and barely managed to park our car and get out when the truck pulled up! He almost beat us home! How did he do that? I don’t care actually because he was friendly, courteous, on time AND he delivered our vehicle almost too quickly. Thanks Save Tow!

Im writing this review because I kept getting emailed the reminder to take the survey, which I rated everything poorly. Well on ¹⁰⁄₁₃ I called because I wanted a new car battery installed and I get a good member discount, through AAA. But from sadly what I learned, I guess the battery has to be beyond dead I guess. They won’t sell you one regardless. The battery has to be piss shitty bad in order to replace it. But like if you’re lucky to start the car up every other day and it’s starts but it’s just bordering being very bad (even if you test with the headlights on and if it dims to very dark or off when you start it), they won’t sell you it. They’re testing instruments suck in my opinion and Autozone says it’s barely holding a charge when I went in the following weekend and they do say it’s about anytime I could be stranded.
Let me tell you about the serviceman, which I’m sure he wasn’t in a good mood and had a fake nice attitude to cover it up. As I said earlier per the above after his routine testing and that the battery is ok, I advised otherwise that its a bad battery and if we can test it again with the lights turned on and start it up, it will dim and it will struggle to power the starter. He disagreed and said «Nope I cannot do it, you’re battery tested good. It’s against policy to change this battery for another good battery. And if I do this, I lose my job and what can I do after that to support my two kids?» I mean really buddy??? Reeeeeeelly, you had to say something that personal??! «I don’t mean to sound like a total Dick sir but, I’m keeping my job to support my kids. but hey if it tests show bad the next time we’ll replace it»
I was pissed. I calmy though said whatver and I just hurried and disconnected all the shit equipment he connected and as I was about to close the hood he said «oh wait sir lemme put the battery cap protector for you… (cuts infront of me and puts in on) There you go. have a good night»
I floored and burned a mushroom cloud from my screeching tires like a bat outta hell. And didn’t offer me to give me the test results.
So I called the dispatch guy at this location and complained about why my battery I never was able to be sold one because of these ok tests, yelling and he pretty much was cutting me off saying the same stuff and that they can’t do anything about it.
To all you folks with AAA roadside assistance membership thinking of buying a battery with them, so you don’t have to do all the work of buying your own battery from the dealer or autozone etc.. Better off buying your own battery and install ing it yourself. Not through AAA so called battery install service. They’re good and only good to give you a jump. That’s it. You’ve been warned.
Battery lost about its last drop of juice this Halloween week I ended up getting one at my local autozone.

Called AAA for my dead battery in my van… Got the text message from them saying how long he would be. He was right on the money and worked very hard to get the battery to turn The engine over. Another driver stopped by to help and the two of them got it running. Thanks Robert, David and Andrew for showing up and doing the work!
Tomorrow I will see how well their mechanic does… i’ll keep you posted on his effectiveness and service.