National Basketball Courts

Came here last week for a tournament. I don’t know if they’re used to it being this packed but there was no AC AT ALL. All the players and spectators were complaining and some of them were about to pass out from the heat.
I don’t know if it’s because there isn’t AC implemented but the fans didn’t do much to help either. The weekend was also 95 degrees so going outside didn’t help much either.
Bathrooms were dirty and one of them always kept clogging up!

We had our son’s 10^th birthday party there last night (1÷29÷16) and had a great experience! Manager Matt had the room set up for us, we had the whole party room where the adults could hang out, and the kids could come and go and eat. The best part was though, the 3 hours the kids had on the court were filled with constant fun and activities. They assigned Jerry to us and he was excellent! He arranged basketball games, dodgeball games, brought out the basketball shooter. The kids listened too him, and they all had an absolute blast! Thanks for the best birthday a 10 year old could have!!!

I came here for my son’s tournament. I’m impressed with the facility. There are 5 wood courts, a dribbling station, workout station and a lounge. I can’t speak for the training but as a patron for tournaments the only complaint I have is not enough bathroom stalls for the woman’s restroom. When you’re running a tournament 2 stalls just aren’t enough.

My boy had a basketball tournament at NB a few weekends ago.
Nice wood courts, nice facility.
I had to pay $ 10 to get in and watch — pretty standard for basketball tournaments.
Can’t speak to the quality of management or programs they run at NB, but for a Saturday tournament it was fine.
3 stars.

We attended a tournament this weekend — really nice place! It was well organized and a great gym. The lounge area was great for my little ones that could watch TV & hang out on the comfy chairs. The womens bathroom was clean and stocked. They need to add hot drinks to the snack bar because it was chilly, but otherwise it was all good and we are hoping for more tournaments there.

Awesome facility. I was impressed with their lounge area nice couches, cushy chairs to sit in and flat screen tvs. Prefect area to hang out in between games. I would have liked to see more variety with the food they sold.
The courts are nice and the staff was friendly.

I wouldn’t even give this place 1 star. STAY AWAY! Do not waste your time and money here. This place is a joke. The owner is ignorant and stuck up. I made a mistake and enrolled my son. We started in August. The season is almost over. Still no improvements, and still NO uniform! They can’t even afford a real referee. They put the manager «George» out there and he didn’t even know what he was doing. Once they cash your check. Don’t think about getting more than «promises»… All false advertisements. Oh and don’t forget «no refund»… They do not care about your kids.

We paid $ 400.00 for 2 practices a week, 4 – 6 Tournaments, uniform included as stated on there website. So what happens? Management changed practices to one a week for 2 hours, the uniforms are not ready because they are coming from China! I made several calls to NB courts on Tournament dates/​times. And emails to make sure we did not miss the first game. The GM emailed back explaining that they will have the information sent out to all parents. This never happen! Instead I Had to contact Matt from Amor basketball and he told me that the Tournament date/​time would be Sunday at 2 – 4 PM and it would be posted later on Friday night on NB courts. The games started at 1 PM! **(I then decided to talk to some parents and coaches after Thursday practice on what they think about Management. I was told that the Summer Tournament was not much better.
The kids did not have uniforms right away, coaches did not know when and what time the Tournaments began. I see the same mistakes happening again. The GM tells you to check the website that it will be posted Thursday night That is not true! Friday & Saturday I checked NB courts and could not find any date/​times under Events. I am not sure who is making the schedule and is suppose to post it, But it’s being neglected. NB courts is doing a poor job so far with the schedule. And oh by the way my Son is still without a uniform, next weekend will be three weeks!

What a disappointment! My son is coming off of an injury. I thought that signing him up for conditioning at NB courts would be good. I have never been there but my best friend seemed to like it. So I called last Wednesday and spoke with George, he told me that for $ 236 my son could drop in Monday, Wednesday, & Fridays, and work with a trainer. He told me to pay him over the phone, and he would see me Monday. Monday, I picked up my little guy from school, rushed over to get my oldest son, in the car he changed his shoes, and we rushed over to NB courts, which for us is clear across town, and it was 100 degrees.
We showed up, and there is a receptionist desk to the right. There is a meeting room, that I clearly saw the staff was in a meeting. A girl came out, and I explained to her what we were there for she looked confused, and said hold on. We waited 10 minutes, my little guy already getting restless, and my oldest nervous. No one advised us to take a seat, we just stood there as they finished there meeting.
When the meeting finally let out, this guy came out and asked us why we were there, as I explained he looked confused, and said he would be back. Another 20 minutes, standing and my little one burst into tears, and my oldest not so excited anymore. We retold the story a couple times, and a man I believe it was Dave or David came out and started to help us, and said so what did you sign up for? I told him we were told by George, my son could drop in from 3 to 6. He left again, and came back 10 minutes later. He grabbed some papers, and said he did not know we were coming and said he needed to know the times we would be coming. I said 4 to 5:30. He wrote in on the paper, and said I needed to pay, I told him I already paid. I signed the waivers, and he said hold on again, and told my son that he would let him shoot around while we did the paperwork, but because he was coming off of an injury just wait. He left for another 5 minutes, another guy walked out and told my son to start shooting, I looked at him and said just go shoot. As David (still not 100% that’s his name) got the paperwork together, my little guy has now been standing in the heat for 35 minutes in tears. He does not want to play basketball, and thank you NB courts for really sealing the deal for us.
At 5:30pm, I picked up my son, he said although it was a rough start he really liked it. The courts are beautiful, and after the injury I was excited to see him excited. I told him that it would be great to play for their Armour league, as my sons league recently closed.
Then Wednesday (yesterday) came. We showed up at 4. I walked in the trainer (Dave or David) greeted me, and I left, and came back at 5:30. When I picked up my son, I noticed his trainer was working with a group of girls, and my son was with someone else. I thought «no big deal» when I got in the car, my sons face said it all. I said «how did it go?» «He said mom, it’s like we’re bothering them.» He explained to me that the trainer told him he did not know that he was training a group of girls. So he put my son on a bike for an hour! My son said the guy sweeping, finally asked him how long he had been on the bike, my son replied an hour, so that guy worked with him for about 25 minutes.
Needless to say, I am beyond disgusted! I looked them up Unilocal,and wish I would of done so before. This definately is a take your money kind of place. I could put my son on a bike at home. I played basketball for over 12 years, and can tell you that being on a bike for an hour is not conditioning, and how dare they do that to my son. So now I am sure it will be a fight for a refund, but I definately will be posting this on my FB. This place is a rip off, they are not about the kids they are about the money, and it’s very sad. They do not even deserve one star!

Very crowded courts together. The Worst management and scheduler I have ever seen. We drove 1 hour to play, and was told we missed the game. We were told on Thursday we would be playing at 11 am. On Friday we were told our time was changed to 2pm. Then we went there on Saturday, when we arrived, they told us we missed the game which was supposed to be at 11 am! We pointed to the schedule posted on the wall, which had our game at 2pm. The scheduler took out a pen and changed it to 11 am! Really rude. We paid 10 dollar entrance fee. With no game to play, we watched a game there. Only 5 dollar returned to us… they don’t feel the guilt at all! There was one organizer who also works at Jamtown. He messes up our schedule before over there. His usual excuse is that a team dropped out. However it is hard to imagine a team would drop out in the game day with several hundred dollar Very crowded courts together. The Worst management and scheduler I have ever seen. We drove 1 hour to play, and was told we missed the game. We were told on Thursday we would be playing at 11 am. On Friday we were told our schedule was changed to 2pm. Then we went on Saturday, when we arrived, they told us we missed the game which was supposed to be at 11 am! We pointed to the schedule posted on the wall, which had our game at 2pm. The scheduler took out a pen and changed it to 11 am! Really rude. We paid 10 dollar entrance fee. With no game to play, we watched a game there. Only 5 dollar returned to us… they don’t feel the guilt at all! There was one organizer who also works at Jamtown. He messes up our schedule before over there. His usual excuse is that a team dropped out. However it is hard to imagine a team would drop out on the game day with several hundred dollar paid in advance! They may have some connections to some good teams or players, but they don’t have basic capability to run events at all. Prepare for disappointment if you want to go to the tournament they host.

Was just surprised with the $ 10 fee to watch my child play basketball! Paid a high fee for him to play here and now if the family wants to watch him it will cost us $ 40! Tournament times not posted until he day before! Practice times have been changed every week and now there has been a different coach assigned to the team. Completely disorganized. Such a shame. My son will not play here again if these policies do not change. So disappointed.

Awesome place! Courts well kept, snack bar has some great choices, nice vending options, and plenty of seating. Setup of the overall facility keeps you coming back for more! I’ve never had a bad experience at NB courts and have visited numerous times for both play and court time!
Staff is knowledeable, pleasant (never had one single bad encounter) and helpful, and the management goes out of their way to resolve any issues or problems. They are always willing to hear customer experiences, both positive and negative and work through them with both the customers and staff.
Being a tough Unilocaler, I found this place to be way above par. Especially for a facility that works with kids. Their patience and professionalism does not go unnoticed.
Way to go NB Courts! Keep up the good work! HI FIVES all the way around and nice teamwork!

Decent looking facility. Owner is really rude. The teams already pay a huge fee to use the facility then when you try to go watch, you get robbed with a huge «entrance» fee so you can have the privilege of watching your own child play. They even charge for kids to watch their siblings. Entrance is more expensive than watching a movie. When you question the fee they invite you to leave. Super rude staff at every desk. Lesson learned. Avoid this place like the plague.

Not worth your time… The owners are scammers, don’t trust them.

This kind of facility was much needed in the area! The closest place to NB is Hardwood Palace in Rocklin. The courts are very nice (might have changed the bleachers around) and the beverage/​snack area has a nice set-​up with the lounge chairs, tables, snack machines & TV’s.

My review Update! And this review is strictly in response to my first review…
I would be remiss if I did not publicize the fact that after a prompt attempt from management here and especially that of Operations Manager, Matt, NB courts was eager to acknowledge my complaints and we mutually discussed ways in which they could benefit from my sour experience in hopes to prevent this customer experience from happening again. I was offered free facility time for family in exchange for giving them another chance. I firmly believe they will take my experience into stronger consideration when booking parties identical to tournaments and tighter management of the «contracted staff» that do not technically work for NB I.e., the tournament ref on my visit.
Kudos to the management team for acting swiftly and seriously to my experience.