Keith Hall – State Farm Insurance Agent

I have been a client for the past 2 ½ years. I have always had great experiences with Kieth and his staff. He was able to save me money and then do the same for my dad. I appreciate the level of professionalism and follow up on everything that we have done.

I have been a client of Keith Hall for 14 Years he has handled Insurance needs for our family including our cars, Boats, Homes, disability, and my sons business insurance needs. His office has always been available and professional. I would and have recommended Keith Hall to anyone looking for Insurance.
Roger Thurman

I am writing this because I just saw the one star review that was left for Keith while looking up his phone number. I am much more qualified to leave a review since I have been a customer of Keith since he started, having first been with Cort prior to his taking over, so we are talking 20 or so years.
Keith and his office have had all of our business for years, because of the one on one personal attention and his great staff, which has, over the years, gone above and beyond to help me and my family, who he also insures, every time we called or needed him.
I would not hesitate a second to recommend him, and he can tell you who I am and knows each member of my family, and has taken the time through the years to get to know us, and so when I call, I am calling a friend.

At first Keith was very helpful when i first started with him… then when i sold my car and told him i wanted to close my account he insisted that i just suspend my acct so i did, then i told him i wanted to cancel… he told me it would take 30 – 45 days to get a refund. I canceled on 11÷22÷13 and today is 2/19.14 and i haven’t received any refund. I have called several times and left messages with the front desk and on the phone and NO return call. This is horrible customer service, i should have seen a red flag when he told me the first day i met him that he was under staffed and he even asked if i needed a job. I am extremely happy with my new insurance company and i don’t feel like i am being (excuse my french) dicked around. =(

I would really recommend Keith and his entire staff, they are friendly, attentive and have been VERY, VERY helpful the two times we have really needed them. The first time we were on our way for a camping trip in southern Cal. when our tent trailer had a flat. It was late on a Friday afternoon right around 5. I called Keith’s office and they not only called a tow truck for us but they found a tire store that had the size tire that we needed to fix it. Called back later to check on us. Very thankful, had a great weekend with the family. Second time PG and contractor forgot to throw a switch and sent a power surge through the whole neighborhood, blew meters and appliances on the whole street. After 2 weeks of not getting any settlement info from PG and E or the contractors insurance I talked with Keith and submitted my claim through State Farm. They payed me for my insured losses minus the deductible, which they then submitted to the other insurance and got it back for me. A lot easier working with Keith than the other company which contacted me about 4 weeks after the incident. I’ve needed him twice and been very happy with him and his office. Thank you